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“great pool/bbq area”
Review of Ocean Pacific

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Ocean Pacific
Certificate of Excellence
Reviewed April 24, 2013

After finding a great rate on booking.com and reading positive reviews we spent 7 nts in 2bed 2bath apartment.
Rooms were very spacious even with a porta cot in the main room.
The second tv in room was a bonus.
Bathrooms were also large.
The pool/bbq area was great. Used bbq's a couple of times and they were always clean.
A better job could be done on the cleanliness of the apartments. Had to wash most dishes before using them. Found rubbish between cushions of couch. Cords on blinds sticky.
One of the things that I found annoying was the spotlight that shines onto the side of the building. As we were on the lower floor this lit up our bedroom even with the blind drawn. Another problem we experienced was the people smoking on their balconies below us. The smell was horrible. We couldn't sit outside or even have our windows open while they were smoking.

  • Stayed: April 2013, traveled with family
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Thank mj02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceanPacific_11, General Manager at Ocean Pacific, responded to this reviewResponded April 29, 2013

We sincerely thank these guests for their positive endorsement on most aspects of their stay. We certainly seemed to have slipped up on the quality control on this apartment from our Housekeeping Team and have discussed what must be done to avoid a repeat of these failures.
The point about our spot light is a valid point and we have adjusted the automatic timer so that it switches off at 9.30pm instead of 10.00pm. This spotlight only affects our Family Units and we appreciate kids do tend to be in bed by 9.30pm (especially on holidays when they tire themselves out). Smoking is problematical because we insist that guests who have to smoke do so on the balconies with the glass sliding doors closed. Thankfully this is only a variable occurrence, but the problem is magnified especially at night when everyone wants to sit on the balconies and enjoy the fantastic views of the ocean.

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709 - 715 of 848 reviews

Reviewed April 22, 2013

Just stayed for 8 nights in a 2 bedroom 2 bathroom apartment on level 17 as a family of 4. Our expectations were high based on pictures and reviews, but they were spot on. As we stayed for 8 nights, the room was serviced mid-stay.

We used the kitchen facilities, pool BBQs, internal laundry and dryer, pool, spa and sauna. The unit was modern and a pleasure to stay in.

Other reviewers have adequately covered the many positive points of this property, which we highly recommend. Loved the views to the ocean, Surfers Paradise and the hinterland.

The only other thing we would highly recommend is the bike hire they have on site. We hired bikes for 2 days, riding north to Seaworld one day, and south to Burleigh Heads another day. Whilst there was some riding required on the streets near Surfers, the majority of the bike path hugs the coastline, so it's easy, flat riding, easy to chain up bikes and stop at beaches to swim, or have a bite to eat at the many cafes or SLS clubs.

Thoroughly enjoyable!

  • Stayed: April 2013, traveled with family
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Thank margusluke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceanPacific_11, General Manager at Ocean Pacific, responded to this reviewResponded April 23, 2013

It is always gratifying when guests take the time to provide feedback. So a big thank you. We value all critiques and pass them on to our staff for pats on the back when deserved which are really appreciated. Importantly, where we have dropped the ball, we use this as motivation for staff training and quality control. Our No 1 Ranking two years running takes a lot of effort from the whole team. To stay on top means we have to continually strive to give all our guests the best experience we can. Again a big thank you to all our loyal guests who have enjoyed our Resort in the past and a big welcome to those planning to come stay with us.

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Reviewed April 22, 2013 via mobile

Really enjoy staying at the ocean pacific. Maintenance, housekeeping and front counter and management staff are all friendly and exceptionally helpful.
The rooms are designed to all face the beach and balconies have partitions so that you are separated from neighboring balconies which cuts down noise.
The carpark is easy to navigate and the pool and BBQ facilities are always spotless.
It's across the road from pacific fair shopping centre and extremely close to the casino, draculas and convention centre which are all within walking distance. Heaps of restaurants only a five minute walk away.
We have stayed in several hotels in Broadbeach previously and the OP definitely takes the cake.
Thanks for reading.

  • Stayed: June 2012
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Thank Coffeeaddict9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2013

Recently stayed at the Ocean Pacific;

Paid slightly more for an ocean view, very clever architecture ensures that all apartments on all floors face the ocean; may not ALL have ocean views but very clever. Great view from our apartment of the ocean.

Across the road from Pacific Fair, walking distance to Jupiters and only a block from the beach!
heaps of cafes close by as well, can walk down the beach in the morning to cafes for coffee or breakfast;

Pool was lovely, also had a games room, and parking was undercover in the basement,

Reception team very friendly and helpful as well;

Only slight downside was the blinds in bedroom weren't overly thick so it was quite bright in the mornings, but I didn't mind waking up to that view :)

Would definitely be back

Room Tip: Pay the extra to get an ocean view
  • Stayed: April 2013, traveled as a couple
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Thank Chris_Baylo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2013

We stayed here for 3 nights over Easter and didn't want to leave. The whole place was clean, the room well-equipped and the bed firm but super comfy. We had a one-bedroom apartment on the 10th floor and the view was stunning. It was only a few minutes down to the beach and about 5 minutes into the main part of town. The bus stops on the highway get you to the airport, Surfers and the theme parks and the Carrara markets bus goes from Pacific Fair across the road. Loved everything about the place, except for the cigarette smoke which constantly wafted into our apartment from the guy above. I noticed that one of the other hotels has no smoking anywhere on the property, and that would be my only suggestion for this place. Highly recommend staying here though.

Room Tip: Views from the 10th floor were spectacular.
  • Stayed: April 2013, traveled as a couple
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1  Thank Monsta76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 27, 2013

We have stayed at this place several times and love the spacious apartments and it's reasonably clean as well. The ocean views are great from the 5th floor up and we love the convenient location within walking distance of Pacific Fair, Oasis Shopping Centre, the beach, etc. If you stay on the lower floors, you end up either having a view of another building or the park & schoolyard that's across the road. The only thing I do need to comment on is how uncomfortable the beds are. The mattresses are very hard and I once could hardly move from my sore back after my 5th night there. Other than that, we love staying there and will probably stay there again.

  • Stayed: January 2013, traveled with family
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3  Thank Charlotte7295
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 23, 2013

My wife and I went to the Gold Coast for our anniversary. We wanted a place that was slightly out of Surfers, but close enough to everything.

This place was great, we got a lovely room up on the 19th floor. The room was huge and more than enough space for two of us. Bed was comfy and kitchen had everything we needed for the one night we did eat in.

Would stay at this place again in a heart beat. Loved it

Stayed: February 2013, traveled as a couple
1  Thank Yakcall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ocean Pacific

Address: 25 Surf Parade, Broadbeach, Gold Coast, Queensland 4218, Australia
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #1 of 40 Specialty Lodging in Broadbeach
Price Range: $116 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ocean Pacific 4.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Ocean Pacific Hotel Broadbeach
Ocean Pacific Broadbeach, Gold Coast

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