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“Great location”

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Meriton Suites Broadbeach
Ranked #1 of 7 Hotels in Broadbeach
Certificate of Excellence
Reviewed March 6, 2014

This property is in a great location...walking distance to shops, dining and of course, the beach. We spent three weeks in a one bedroom apartment and it was good but we did have a few negative points. The apartment was not very clean when we arrived and the glass patio doors were never cleaned our whole stay (still had the children's fingerprints from someone before us).
Our room was never cleaned before 3 pm or later and one night I was making dinner when the housecleaning staff were trying to clean the room. Our fridge and microwave had to be replaced (they weren't working properly) and they were prompt with the bringing us new appliances.
All in all it is a good property and it would not prevent us from returning in the future.

Room Tip: Pick an oceanview room on a higher floor so you have a better view of the water.
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  • Stayed: February 2014, traveled as a couple
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Thank Karen671
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABroadbeach, Manager at Meriton Suites Broadbeach, responded to this reviewResponded March 11, 2014

Dear Karen671,

Thank you for providing your feedback in regards to your February stay. All types of guest comments are appreciated as it is a great way to improve the high standards we set for ourselves and to ensure we act on areas that require attention, so thank you for letting us know about the fridge and microwave.

I agree that our location is pretty much perfect in terms of being able to walk to all of the important places – food shopping, dining out, beaches, entertainment, retail stores and public transport. I’m sorry that your light services were done so late in the day, generally our housekeepers complete departure rooms prior to commencing room services. We are also happy to accommodate any earlier requests however, if you would like your service completed earlier in the day.

We hope to welcome you back in the future.

Kind Regards,

Amanda W
Senior Manager on Duty

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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6,736 - 6,742 of 8,330 reviews

Reviewed March 5, 2014

Apartments are very clean and well appointed and the facilities are lovely. The building is well-positioned, walking distance to Jupiter's, Pacific Fair, the shopping and eating strip and the beach. We had been booked into the wrong room (a studio instead of an apartment) and the staff were very quick to rectify the mistake.

Room Tip: Rooms on the eastern side of the building look out over residential streets and the ocean. Rooms on...
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  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank Kate R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABroadbeach, Manager at Meriton Suites Broadbeach, responded to this reviewResponded March 11, 2014

Dear Kate R,

A big thank you to you for reviewing Meriton Broadbeach on Trip Advisor. We value all feedback provided as it helps us to make everyone’s stay a positive one.

It is great to read that you enjoyed your stay and the apartment was to your liking. Meriton Broadbeach is definitely great value-for-money accommodation in a perfect location. It’s a shame that you were allocated the wrong room type, I glad that this was rectified quickly and easily.

We hope to welcome you back to Meriton Broadbeach in the near future.

Kind Regards,

Amanda W
Senior Manager on Duty

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2014

Great Location, Very Clean Apartment, Friendly Staff. Having two swimming pools was a great bonus. The grounds were beautifully maintained and having a little coffee stall on premises was also a great advantage.

Room Tip: Stay on the Beach side you may get a view
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  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Anne143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABroadbeach, Manager at Meriton Suites Broadbeach, responded to this reviewResponded March 11, 2014

Dear Anne143,

Thank you for your review regarding your stay in February at Meriton Serviced Apartments Broadbeach.

Our apartments are definitely a perfect choice for a holiday. The rooms are extremely spacious and provide all the modern conveniences you need for a comfortable stay. On site we have an indoor and outdoor heated pool and spa, sauna, gym and games room (with pool table) to keep everyone entertained. We are also ideally located within walking distance you will find a fantastic park and beach, eateries, shops, entertainment and public transport.

We hope to welcome you back in the future.

Kind Regards,

Amanda W
Senior Manager on Duty

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2014

The two bedroom apartment on the 31st floor had panoramic views of the hinterland with a small view of the sea. Fairyland at night. The apartment was spacious and well appointed. Any small request was dealt with graciously and without delay. We also had six nights in a one bedroom apartment on the 16th floor, this had a sea view which was also very pleasant. A great place to stay. My days were spent at the convention centre which was a very short walk. Very handy also to the bus stop for the airport. The 25min wait for a lift on check out was rather excessive
but was probably caused in part with one lift not available. Rua F.

Room Tip: Corner rooms high up are like dining in a roof top restaurant.
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  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Rua F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABroadbeach, Manager at Meriton Suites Broadbeach, responded to this reviewResponded March 11, 2014

Dear Rua F,

Thank you for your review regarding your stay in February at Meriton Serviced Apartments Broadbeach.

Our 2 Bedroom apartments are a perfect choice when attending a conference. Our rooms are extremely spacious and provide all the modern conveniences you need for a comfortable stay. The fact that every apartment has a balcony means you can relax inside or outside and enjoy the fresh sea air and the amazing views.

I am sorry that one of our lifts was not in operation during your stay. Unfortunately it was unsafe to use at the time and we had to wait for parts to fix the problem. I am happy to report that this has now been fixed and has greatly improved movement throughout our property.

We hope to welcome you back soon next time you are on the Gold Coast.

Kind Regards,

Amanda W
Senior Manager on Duty

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2014

Have stayed here a couple if times now in different rooms. Every time I stay I am amazed at how wonderful the place is for what you pay!! 5 star service at a 3 star price! Its now my goto place to stay on the GC

  • Stayed: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Debbie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABroadbeach, Manager at Meriton Suites Broadbeach, responded to this reviewResponded March 11, 2014

Dear Debbie1877,

It is greatly appreciated that you’ve taken time to review your March stay at Meriton Broadbeach. Your feedback is vital in ensuring we are meeting the high standards we hold for ourselves. We always love to hear from our return guests and the generous comments you posted have made our day!

We can’t wait to welcome you back again soon.

Kind Regards,

Amanda W
Senior Manager on Duty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2014

Was able to get a good rate at 10pm, the night before I needed to stay; as a sudden problem had ruined my original plans.

Found the Staff to be very friendly and helpful -the room was first class and I had a very comfortable stay.

I have already rebooked for another stay when I attend Gold Coast SuperNova this year.

Room Tip: Eastern facing rooms can see the beach, while the West just looks at the Casino ...which can be pret...
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  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Russell A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABroadbeach, Manager at Meriton Suites Broadbeach, responded to this reviewResponded March 5, 2014

Dear Russell A,

Thank you for providing feedback from your stay with us. I am glad to hear that you were able to get a great price for the room at the last minute. We usually find you get the best deals when you book online, direct on our own website. We update continuously our HOT Deals and they often sell fast, so the sooner you book the better the rate. It’s great to hear that you found all the staff to be friendly and helpful and the room very comfortable. This is exactly what we aim for and it is great to have confirmation of this. We look forward to you returning again this year for the SuperNova conference.

Kind Regards,

Amanda W
Senior Manager on Duty

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2014

Well appointed apartments with all the features and amenities one may expect. Kept clean and in great condition. The only thing that gets on your nerves is that one lift was not working out of 3 for the whole duration of the stay and we had to wait for ages for the lift to make all the stops and when it finally came it was not easy to squeeze yourself in due to amount of people already there. We expected that the lift was to be repaired in a few days, but in 9 days that never happened.

  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Racoon_555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABroadbeach, Manager at Meriton Suites Broadbeach, responded to this reviewResponded March 11, 2014

Dear Racoon_555,

Thank you for your review regarding your stay in February at Meriton Serviced Apartments Broadbeach.

It is great to read that you enjoyed your stay and the apartment was clean and in great condition. Meriton Broadbeach is definitely great value-for-money accommodation in a perfect location. I am sorry that one of our lifts was not in operation during your stay. Unfortunately it was unsafe to use at the time and we had to wait for parts to fix the problem. I am happy to report that this has now been fixed and has greatly improved movement throughout our property.

We hope to welcome you back to Meriton Broadbeach in the near future.

Kind Regards,

Amanda W
Senior Manager on Duty

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meriton Suites Broadbeach

Address: 2669 Gold Coast Highway, Broadbeach, Gold Coast, Queensland 4218, Australia
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Broadbeach
#1 Luxury Hotel in Broadbeach
#1 Romantic Hotel in Broadbeach
Price Range: $107 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Meriton Suites Broadbeach 4.5*
Number of rooms: 405
Official Description (provided by the hotel):
Meet the exceptional Guest Services team as they welcome you to the perfect seaside escape 24 hours a day, right here at Meriton Suites Broadbeach. Towering over the Gold Coast at an impressive 32 levels tall, guests will be mesmerised by the sparkling ocean blue water. Breathe in the fresh sea breeze right from the comfort of your very own Ocean Suite, or experience the serenity of the scenic hinterlands in our Modern Suites, both of which are equipped with balconies. Space and comfort is a necessity when travelling with a large group of friends or family and all 405 of our suites provide just that. Designed to deliver maximum comfort, our suites are up to three times larger and promise better value than the typical hotel room, featuring open plan living spaces and the necessary facilities, including an internal laundry. Experience our resort style indoor and outdoor lap pool, spa, sauna and a well-equipped gymnasium, or host your own Aussie style BBQ at our outdoor BBQ area. ... more   less 
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Also Known As:
Meriton Serviced Apartments - Broadbeach Hotel Broadbeach
Meriton Suites Broadbeach Gold Coast

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