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Meriton Serviced Apartments - Broadbeach
Ranked #1 of 21 Hotels in Broadbeach
Certificate of Excellence
Brisbane, Queensland, Australia
1 review
“Review”
Reviewed August 13, 2013

The room is very nice. We stay for 2 nights and everything is perfect..enjoyable. And if you choose to live in a apartment I think this is a good place to stay, cause the facilities and service are good and the room is very clean. However, I dun think the parking is very comfortable, because when you try to park underground, the road is bit narrow which makes really hard. But other things are very good.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Mindy Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABroadbeach, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, August 26, 2013
Dear Mindy Z,

Thank you for providing feedback from your recent 2 night stay. I am glad to hear everything was perfect and enjoyable for you and your room was nice and clean.

We have quite a large 2 level underground car park, but yes the entry and exit ramp is a little tight especially if you have a larger car or 4WD, so you need to be a little careful on exit.

Kind Regards,

Matthew W
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Rooms
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English first
Isle of Man, United Kingdom
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed August 13, 2013

We rented an 18th floor studio apartment in August. The apartment was stunning, contemporary design and a good size. Easy parking in underground car park. Fantastic views of broadbeach which is a stones throw walk away. Shopping mall 5mins walk and great restaurants around there. Lunchtime 50% off deals great in the bistros. The apartment complex is in a very central easily accessible area. I would highly recommend.

Room Tip: Get a high floor sea view.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paula B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABroadbeach, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, August 26, 2013
Dear Paula B,

Thank you for the positive review of your stay in one of our 18th floor studio apartments. I am delighted you found the apartment to be stunning and well designed.

We are very central in Broadbeach with most shops and restaurants a quick 5 minute walk away. A lot of restaurants do have 50% off deals or 2 for 1 during lunch or for early dinners before peak times.

Thank you for recommending us and we hope to see you back again soon for another stay.

Kind Regards,

Matthew W
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashburton, New Zealand
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 12, 2013

A wonderful apartment lovely and clean with a great ocean view. We had seven days of fantastic weather. Keep up the great standard will be back next year, hope for another great apartment. The staff were friendly and very helpful,along with the room cleaning staff. Thank you for the wonderful week..

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Colleen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABroadbeach, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, August 26, 2013
Dear Colleen B,

Thank you for the review of your stay. I am thrilled you had a brilliant stay in one of our ocean view apartments. The weather has been amazing during August this year which is a bonus for all our guests on holiday and for us locals too.

We will certainly do our best to maintain or improve on our standard as we always strive to do. Thank you for the positive comments about our staff. I will certainly pass on your comments to them.

We will look forward to seeing you back next year.

Kind Regards,

Matthew W
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 12, 2013

Recently I stayed at the Meriton Serviced apartments while travelling in Brisbane. It was a great place to stay. The rooms were clean and serviced daily. The facility such as the pools, Spa, Sauna and gym were all fantastic and the location was great! The only negative would be the balcony which was small and awkward, not appealing to sit on.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LaurenB1408
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABroadbeach, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, August 26, 2013
Dear LaurenB1408,

Thank you for the feedback after your recent stay. I am pleased you found us to be a great place to stay and enjoyed our recreational facilities.

I am sorry to hear you were disappointed with the size of the balcony on the apartment you were allocated. The majority of our apartments have quite good sized balconies apart from some of our lower floor studio rooms which are a bit smaller.

If you are coming back to stay again please do not hesitate to call us and we will make sure we allocate you an apartment with a bigger balcony next time.

Kind Regards,

Matthew W
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 12, 2013

Nice room with all the facilities. No free drinking water as e everything need to be paid.Free 1 hour wifi but we were able to logged in throughout 3 days during our stay. The view is overlooking the broadbeach coast. Convenience for foods and many other facilities. Need to drive minimum 10 minutes to Surfer Paradise....no free parking, need to pay AUD 5 per night. Need to walk minimum 5 minutes to reach the beach. However, it is worth the money we paid (average as compare to other hotel or service apartment) for such a great hotel. I would opt for other hotel which is close to Surfer Paradise for my next visit. No breakfast is included despite we would like to pay for it. .......

Stayed August 2013, traveled as a couple
Helpful?
Thank 622Grace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABroadbeach, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, August 26, 2013
Dear 622Grace,

Thank you for the review of your recent stay with us. I am glad that overall you had an enjoyable 3 night stay with us and enjoyed the views from your apartment.

We are a self catering serviced apartment building and as such do not have an onsite restaurant to provide breakfast for our guests. We do however have a coffee cart which is open most mornings from 7am and serves tea, coffee, toast, toasted sandwiches and a selection of cookies and cakes.

In the rooms we do provide bottled spring water that our guests may purchase if they wish. Alternatively tap water is safe for drinking.

Our wifi service is complimentary for all guests and you are able to log on for 24 hrs at a time and simply need to log in for a new password each day of your stay. We include 1GB free daily download limit.

We are a short 5 minute walk to the beach as well as most shops and restaurants in the Broadbeach area.

Thank you again for the feedback and I hope you will consider the Broadbeach area again as a destination for your holidays when travelling to the Gold Coast.

Kind Regards,

Matthew W
Hotel Manager
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Port Macquarie, New South Wales, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed August 11, 2013

Our 3 night stay in a 2 brm unit could have been great - but failed to meet one basic but major requirement ... A hot shower! Apartments are small yet nicely furnished. Kitchen equipment is basic - even the dish drainer which is quite funky aesthetically is useless! We were up high on the 25th floor - The water pressure was CRAP with a capital C and day after day, night after night we had to boil the crappy old jug to have a 'sponge bath' in 3 inches of warm water as there was no hot water to shower in. This was brought to housekeeping attention 3 times and no resolution. I mean if we wanted cold showers we would have gone bloody camping and not paid over $300 per night for a 'quality' apartment. We won't be coming back and certainly won't be recommending.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 612bear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABroadbeach, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, August 13, 2013
Dear 612bear,

Thank you for advising us of your experience with us and the issue you had with hot water in your apartment during your stay. It is very surprising to hear that the issue had not been resolved after reporting it to our staff 3 times as usually we would fix any issue immediately or offer you to change rooms if the problem was not able to be rectified.

After investigation we have found that the 3 phone calls you made had gone to a voicemail extension and not received by our staff on duty over the weekend. I am so sorry that because of this we were unaware of the issue you were experiencing and therefore unable to rectify this for you.

I would appreciate if you could please contact me directly via email at tabch@meriton.net.au so we can discuss further and arrange to make this up to you.

Kind Regards

Matthew W
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed August 11, 2013

Stayed in a studio ocean view apartment for 4 nights early August. Initially given a room on the 21st floor which was very nice, unfortunately had a group of young people having a great time next door so our sleep was interrupted on this night. Next morning spoke with "Lauren" at reception who promptly moved us to a quieter room on the 19th floor, she did this with no fuss, she was excellent.

This room also had great ocean views, was very comfortable and clean. The apartment appeared as though it was new even though this hotel is 5 years old. The bed was very comfortable and the bathroom was clean and modern.

Thoroughly recommend this hotel.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DAVIDMB8093LE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSABroadbeach, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, August 13, 2013
Dear DAVIDMB8093LE,

Thank you for the feedback from your 4 night stay with us. It is great to hear you enjoyed your studio ocean view apartment and the beautiful views. Our building is coming up to 5 years old next month but we try to keep it looking in new condition as best we can.

I am sorry to hear you were disturbed by the guests staying next door to your apartment, but I am pleased to hear that Lauren was excellent and promptly arranged a quieter room for you to move into. I have passed on the comments to Lauren who is very thankful.

Thank you for recommending our accommodation and we hope to see you again in the future for another stay.

Kind Regards,

Matthew W
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Meriton Serviced Apartments - Broadbeach

Property: Meriton Serviced Apartments - Broadbeach
Address: 2669 Gold Coast Highway, Broadbeach, Gold Coast, Queensland 4218, Australia
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Broadbeach
#1 Business Hotel in Broadbeach
#1 Luxury Hotel in Broadbeach
#1 Family Hotel in Broadbeach
#1 On the Beach Hotel in Broadbeach
#2 Best Value Hotel in Broadbeach
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Meriton Serviced Apartments - Broadbeach 4.5*
Number of rooms: 405
Official Description (provided by the hotel):
Welcome to Broadbeach, Gold Coast Lose yourself staring into a deep blue ocean as far as the eye can see, be excited by the sound of crisp waves crashing onto golden sands, and enjoy feeling the fresh sea breeze pass you by all from the balcony of your magnificent ocean view suite. The perfect seaside escape awaits you right here at Meriton Suites Broadbeach, with 405 of the finest suites the Gold Coast has to offer, all recently refurbished and beautifully designed offering a choice of views over the stunning ocean or serene scenic hinterland. Wake for the day in plush, comfy bedding, refresh with stylish bathroom amenities and prepare the perfect beachside breakfast in your fully equipped gourmet kitchen. Space and comfort is a must when travelling with family or a group of friends, and the large open plan living spaces offer all the room you need for everyone to enjoy quality time together. Experience ultimate resort style facilities with both indoor and outdoor lap pool, spa, sauna and fully equipped fitness centre. Stroll around lush, green, tropical themed garden beds and soak up the sun poolside with your favourite read and coffee from the onsite coffee cart in hand. Experience the vibrant dining scene in Broadbeach with many cafés and restaurants lining the surrounding streets. Shop till your heart's content at Pacific Fair shopping centre moments away and enjoy strolling on the beach by day and night to experience a picturesque sunrise or sunset. For a fun filled day of thrill and excitement be sure to check out the Gold Coast's famous theme parks, Sea World, Wet 'n' Wild and Dreamworld. Public transport is a whistle away with the new Gold Coast light rail giving you easy access to many attractions such as Surfers Paradise, Main Beach, Broadwater Parklands and Southport. No matter what season, Meriton Suites Broadbeach guarantees the best holiday memories with loved ones and friends to last a lifetime! ... more   less 
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Also Known As:
Meriton Serviced Apartments - Broadbeach Hotel Broadbeach
Meriton Serviced Apartments - Broadbeach Gold Coast

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