We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (1,386)
Filter reviews
1,386 results
Traveler rating
491
489
234
104
68
Traveler type
Time of year
LanguageAll languages
More languages
491
489
234
104
68
Show reviews that mention
All reviews pacific fair great location across the road bedroom apartment the gold coast outdoor pool family holiday steam room sub penthouse ocean view short walk amazing views great facilities great place to stay car park shopping centre would stay again
Filter
Updating list...
1,156 - 1,161 of 1,386 reviews
Reviewed February 13, 2014

On arrival we found the staff were great. Let us check in early, which is a bonus! Mantra has a great pool / gym and very convenient parking underneath.

On first inspection of our room was quite good but lacked the finer cleaning detail. Looked like vomit was smeared down the side of a bedside table, muck around light switches, general furniture not cleaned.

Shower leaked into robe aswell.

Overall stay was just ok. Was good that no one really bothered you. All the staff were very helpful except for when we were leaving. The printer was broken at the Internet kiosk so we asked if the lady at reception could help us print it off ( she must of thought this was a inconvenience, because she went out of her way not to help us. So we just left)

Next time we will try somewhere else there seems to be many more hotels in the same spot so I would recommend trying one of those.

Date of stay: February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Matt O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 6, 2014

We had a 3 bedroom apartment for 3 nights.
Positives: Spacious and attractive rooms. Generally clean. Outdoor pool & indoor lap pool, sauna & Gym all well maintained. Comfy beds. Large TV. Plenty of free parking space for our 2 vehicles undercover.
Negatives: Great view - of roadworks & major intersection complete with plenty of traffic noise :-( Afternoon sun made all bedrooms into hot boxes regardless of blinds and A/C couldn't keep up. 5 of our party are North Qld residents and heat tolerant. Others might not be so forgiving. Some of the furniture had seen better days with several dining chairs coming apart at joins and wood chipping off where timber has cracked. Total of 5 power points all up not working or defective switch. Blinds had pale pinkish stains, one was damaged. Shower head in ensuite was sub-standard.
Despite these glaring NOT 4.5 Star features, we enjoyed our stay. It was adequate and staff were at all times pleasant and helpful. Would we stay again? Maybe, but only if the deal was exceptional ...

Room tip: Avoid Western facing apartments in summer! Rooms get very hot plus these ones overlook the intersection of 2 major streets. Traffic noise including emergency vehicles disturb sleep. Our apartment 1101 - Level 11. Avoid!
Date of stay: February 2014
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sugarmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2014

We stayed at the Mantra Sierra grand over new years, after reading some reviews I was unsure of what we would get. But I can assure you that both the rooms we had were spotless and fitted with quality furniture. The reception staff were professional and very helpful. Location is a little away from the main areas but this can be a good point as well. I will be returning and it had everything I need in a Serviced Apartment

Date of stay: December 2013
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Colegate85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 16, 2014

The serviced apartment was comfortable to stay at. There was nothing outstanding or extraordinary about our experience staying here, however, the 1 bedroom apartment we stayed in for 1 week was comfortable, tidy, secure, modern and spacious. There was absolutely nothing to complain about with our experience. The location of the Sierra Grand is what made our vacation amazing. We walked to the beach, to Pacific Fair, to the plethora of Broadbeach restaurants, to Dracula's. Had to drive to Surfers Paradise but this was a quick 5 minute trip down the road.
Would gladly stay here again.

Room tip: Hinterland view rooms are good. The ocean view rooms are blocked by the building directly in front of the structure anyway.
Date of stay: January 2014
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Themrx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2013

My apartment floor 16 so clean fresh. Beautiful ocean views! I enjoying with my daughter & son & my grandchildrens. We all having fun & love this place. It's brand new! Next door to the beach easy walk. There is mmm coffee & restaurant. 1 min walk to big shops. Comfortable to stay 2 wks. No problem.

Date of stay: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Hihow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews