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“A great way to relax on a budget”

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Mantra Sierra Grand
Reviewed January 16, 2014

The serviced apartment was comfortable to stay at. There was nothing outstanding or extraordinary about our experience staying here, however, the 1 bedroom apartment we stayed in for 1 week was comfortable, tidy, secure, modern and spacious. There was absolutely nothing to complain about with our experience. The location of the Sierra Grand is what made our vacation amazing. We walked to the beach, to Pacific Fair, to the plethora of Broadbeach restaurants, to Dracula's. Had to drive to Surfers Paradise but this was a quick 5 minute trip down the road.
Would gladly stay here again.

Room Tip: Hinterland view rooms are good. The ocean view rooms are blocked by the building directly in front o...
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  • Stayed: January 2014, traveled as a couple
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Thank Themrx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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943 - 949 of 1,168 reviews

Reviewed December 27, 2013

My apartment floor 16 so clean fresh. Beautiful ocean views! I enjoying with my daughter & son & my grandchildrens. We all having fun & love this place. It's brand new! Next door to the beach easy walk. There is mmm coffee & restaurant. 1 min walk to big shops. Comfortable to stay 2 wks. No problem.

  • Stayed: December 2013
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Thank Hihow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 10, 2013

I spent 5 weeks at this property on a business trip and it was good, but it's not a place where I would stay again if I could chose. Upon check in, I found the staff unfriendly. I was coming from a 30 hours flight and all I wanted was my room. They didn't make any effort to prepare my room as they told me that check in started at 2pm. In fact they even gave me the room after 2pm. I had a self contained one bedroom flat which was spacious and had a good size balcony. Furniture is modern style but looked a bit worn out. The room wasn't clean at all, I had to pass the hoover myself as I could see hair on the carpet from the people who stayed there before. They clean your room every 7 days, but to be honest they cleaned mine well only once. I could see that they didn't clean the sink in the bathroom and they didn't pass the mop. They were mostly changing towels and bed sheets. I think this has been my biggest issue.
However, it's 5 minutes walk from the beach and opposite a big shopping centre so it's very convenient. There are a few restaurants around, but the lively part of Broadbeach is 10 minutes walk from the Mantra Sierra Grand.
Finally, the indoor swimming pool most of the times dirty and the jacuzzi is not a proper jacuzzi at all (this disappointed me). The gym is small and gets crowded easily but it's ok.
One good thing is that if you stay more than 30 days they bring you a basket of food: this was a nice gesture. If you find a good rate, it's still a good place to stay. I just think that there is a lot of competition and maybe for the same price you can find something a little bit better.

  • Stayed: October 2013, traveled on business
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1  Thank Diletta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2013 via mobile

This would have to be the worst hotel I have ever stayed in! The broken furniture, broken beds (both queen beds) and don't start on the hygiene of the apartment! Dust, dust and dust! Plus not to mention a blood splatter on the bathroom wall and the faded bed linen that is unclean and looks 20 years old. I will never be booking a Mantra property again! When speaking to the reception staff all their response to these issues was "sorry we don't look after this property!"
Great service. Another reason never to stay here again!

Stayed: December 2013
5  Thank Alan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2013

We rented a sub-penthouse 3 bedroom apartment for 2 days. Apt had everything we needed, was clean, spacious and had great views. Perfect for a family of four as there was space for everyone. The outdoor pool was great, the location to the shopping mall fantastic. This was our second stay here and we would not hesitate to stay again. Only gripe was the so-called 'media room' in the apt. The telly was small, there were no black out blinds ... Not what we would call a media room by any stretch of the imagination.

  • Stayed: November 2013, traveled with family
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Thank ShirlAll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2013 via mobile

Stayed at this hotel recently and not too ad. Had all amenities within the apartment but a bit sparse on some items.

Room however was large, clean and with a good size balcony. One indoor and one outdoor pool is good although when I researched this hotel thought it only had the one indoor poor.

Very close to Pacific Fair Shopping centre, Jupiters and the end of the new Gold Coast light rail when finished is opposite and will be handy.

Do not like the requirement of a $200 pre authorisation at booking. Just take the credit card imprint and be done with it.

Some better choices on the coast for me.

Stayed: November 2013
Thank pb3141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2013

Stayed with a group who booked into high floors (25 & above) total of 3 rooms for us all. Been here before so last comments faired very poor. This was no different.
One group has a room full of 21st party goers drunk and dis-orderly near them. The other room has schoolies who thought they could do what ever they liked. No control on either. Heard management or security attend to them and nothing was done to curb the dangerous carry-ons or behaviour. This security or management person was heard to be intimidated or running scared. Was very reluctant to open the door and venture out. Noise carried on all night and week with the schoolies. So unfair on everyone else. Running up fire escapes and banging doors.
Out of all the apartments, most are privately owned and décor went from OK to terrible. No cleaning done until you leave. No items to clean up your selves either. Mould in bathrooms, laundry areas. Too high chlorine in indoor pool. Outdoor pool was great. Dangerous to be out and about at night. Either road works all night or schoolies, toolies or idiots. Time to clean up Broadbeach.
Shops close. Pathways with roadwork's dangerous with limited lighting or access. Casino OK. Do not walk alone out of there at night though. Nice places to eat all around the area.
Has 50% great going for it all and 50% do not come here.
Hope the Qld police can clean up this area and make it a safe and secure place to visit.
Hope Mantra can stop this party house idiots from booking in and spoil it all for everyone else.
This should be a family friendly place. Stop the bad element or lose big time.

Room Tip: Ask not to booked on a floor that does not allow noisy parties or road noise.
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  • Stayed: November 2013, traveled with friends
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2  Thank MMonty007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mantra Sierra Grand

Address: 22 Surf Pde, Broadbeach, Gold Coast, Queensland 4218, Australia
Location: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 51 Specialty Lodging in Broadbeach
Price Range: $118 - $332 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Sierra Grand 4.5*
Number of rooms: 239
Official Description (provided by the hotel):
Mantra Sierra Grand offers modern and stylish One, Two and Three Bedroom Apartments all within walking distance of sidewalk cafes, superb restaurants, boutiques and specialty shops as well as The Star Casino, Gold Coast Convention Centre and Pacific Fair. The resort offers one, two and three bedroom self-contained apartments all featuring contemporary furnishings, air conditioning, wireless internet access, full kitchen and laundry facilities. All boast wide balconies. Start the day with a sauna or spa. Swim some laps. Enjoy an al fresco breakfast. Relax in the in-house theatre. Arrange a few sets of tennis. Plan a poolside barbecue with your neighbours. Visit the patrolled surf beach waiting just a few minutes walk from your door or stroll to the sidewalk cafes and boutique shops of nearby Broadbeach. ... more   less 
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Also Known As:
Mantra Sierra Grand Broadbeach, Gold Coast

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