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“Best holiday accomodation in 9yrs of cottage hols”
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Very good
13 reviews
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Overview
Rental Home -
9 Bedrooms, 8 Bathrooms, Sleeps 22
Abbey Dore, Herefordshire, England

Reviews from our community

Very good - based on 13 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
zoomenter
birmingham
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“we all nearly died”
Reviewed August 4, 2011 for a stay in December 2010
2
people found this review helpful

we stayed at this property december 2010 the property was very nice we were told that there were open fires and log burners that we could use this is what attracted us to the house none of the fires worked every time we lit any of the fires the smoke came back in and filed the rooms with smoke it was terible all our clothes smelt of smoke black soot everywhere upstairs rooms filled with smoke we went into the room upstairs smoke filled the room if someone would have been asleep in that room they would have been dead . the sad thing was the very rude owners dident see it as a problem wat a joke and on top of that the chairs in the kitchen collapsed and our friend really hurt there back again the owners were very rude and not at all helpfull

Value Rooms
Location Cleanliness
Check in / front desk Service
Traveling group: With Friends
Your age range 35-49
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 3, 2011
Thank you for your review which Sykes Cottages and the owners were very sorry to receive. When the issues arose during your stay in December 2010 the owners reacted immediately and went out of their way to help and try to rectify the issues. The owners take their role and responsibilities as owners very seriously and their guests’ safety is very important to them. They visited your party on numerous occasions to keep you informed of how they were trying to rectify the situation. A chimney sweep came to sweep all the chimneys, the builders came back and checked all the chimneys, and no faults were found. The fires and chairs were all in perfect working order before your arrival. The owners advised you not to use coal on the wood fires but unfortunately you continued to do so, hence the smoke filled rooms. The owners are very sorry that you did not enjoy your stay in their lovely home and apologised to you at the time as they do again now.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
EastRiding of yorkshire
Reviewed November 5, 2010 for a stay in August 2010
2
people found this review helpful

Value Rooms
Location Cleanliness
Check in / front desk Service
Traveling group: Family (extended)
Your age range 65+
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Durham
Reviewed September 15, 2010 for a stay in July 2010
2
people found this review helpful

Value Rooms
Location Cleanliness
Check in / front desk Service
Traveling group: Spouse / significant other
Your age range 65+
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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