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“THE BEST LODGE WE HAVE STAYED IN BY FAR”

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Aoraki Mount Cook Alpine Lodge
Certificate of Excellence
Reviewed May 1, 2011

The team at he lodge where all extremely helpful and friendly. Due to there local knoledge we were abel to see sties in the moutn Cook area that we had not expected, liek the lakes wiht floating iceburgs the kids & us parents where so excited to see such an amazing site
The lodge was so clean and tiday with the most relaxing atmosphere especially in the Lounge room looking out onto Mount Cook WOW what an amaxing room!!! and lodge a truely amaxing hooliday spot.

Signed a very happy family :)

  • Stayed: May 2011, traveled with family
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Thank NZtrampers45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alpinelodgemanager, Manager at Aoraki Mount Cook Alpine Lodge, responded to this reviewResponded May 21, 2011

Thank you for the great review. We are so pleased that your family enjoyed your time with us. We do find it is an easy place for families to come and relax in. Children seem to appreciate the relaxed environment.
Kind regards,
from all the staff.

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312 - 318 of 379 reviews

Reviewed April 4, 2011

Stayed here one night. Stunning views of mount Cook in the sunshine. Hotel retaraunt a bit pricey but good food and they have the monopoly .Interesting visitor centre ,friendly helpful staff.Noisy possums running over the roof at night !!!

  • Stayed: March 2011, traveled as a couple
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Thank Becky4848
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alpinelodgemanager, Manager at Aoraki Mount Cook Alpine Lodge, responded to this reviewResponded May 22, 2011

Thank you for your nice review and for saying the staff were friendly and helpful. We appreciate that, as we try to be as helpful as possible. We are pleased you found Mount Cook beautiful and hope you can visit us again.
Kind regards,
from all the staff.

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Reviewed February 16, 2011

This was a big disappointment. For a start the welcome we received was off hand and unhelpful, almost as if we should be grateful that the place existed for us. Very little attempt to introduce or explain the place to us. The hotel promised that the room we had - the kitchenette/studio - were the best in the hotel. I think they were tradfing on the view here which would indeed be good if you could see anything, which we couldn't. But the idea that this would be some spectacular panorama as described in the hotel blurb is unlikely to materilaise as the overhang of the upper floor to the hotel cuts the view in half. So you would probably have to bend down to get the full view of Aoraki/Mt Cook! The room was cramped and badfly laid out. The position of the advertised leather sofa - faded and scuffed - was such as to be virtually unusable. The main window gave little privacy unless the curtains were drawn. Overall a very overpriced average hotel room, cramped at that, which we didn't enjoy.

  • Stayed: February 2011, traveled as a couple
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2  Thank barryarden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alpinelodgemanager, Manager at Aoraki Mount Cook Alpine Lodge, responded to this reviewResponded May 22, 2011

Hello. Thank you for taking the time to review our lodge. I am sorry that you were so disappointed by us, the staff and also by the room. All of the staff try their hardest to be helpful to our guests so I am not sure what happened on the day you were here. But I do apologize that you had this problem.
Kind regards,
Mary, on behalf of the staff.

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Reviewed February 15, 2011

We stayed for 1 night at a kitchenette studio room with great snow-capped mountain view and we enjoyed it a lot. The lodge provides a convenient parking area for guests and it did help as it was raining heavily when we were there. The location, which was within a short walk to the Visitor Center and Hermitage Hotel/Sir Hillary Alpine Center where we could book our activities, was a plus point. The room itself was roomy and comfortable but nothing special. They have however a spacious lounge with view of Mount Cook and big kitchen accessible by all guests. Friendly, efficient staff.

  • Stayed: January 2011, traveled as a couple
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Thank gaval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2011

Situated next to the Visitor Centre and close to the famous Hermitage Hotel. Rooms have about the same view but at a much lower price - but still expensive as we paid $189. Advantage is that the hotel has a huge lounge and modern, clean and well-equipped kitchen. If you're staying here try and bring your own breakfast and lunch (at least) as all options in Mt Cook village are expensive. Unlike some other reviewers we didn't have any problem with noise from other rooms and slept well in a comfortable bed. Views from the lounge and the rooms at the front are fantastic.
Biggest complaint is that they charge for the internet even with your own laptop - at the inflated room price wireless internet should be free.

  • Stayed: February 2011, traveled as a couple
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1  Thank kmr1809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 9, 2011

We stayed at the Aoraki Mount Cook Alpine Lodge for 2 nights. In comparison with other places we stayed at in New Zealand we found it expensive considering the standard offered. But I guess this comes from the limited options available so close to Mount Cook. Our room (facing backwards) was small and basic (soft bed, no wardrobe, thin walls, 2 chairs and table looking like garden furniture). BUT: The lounge facing Mount Cook is a real highlight! You can store and cook your own food and enjoy a glass of wine watching the sunset over Mount Cook. Very nice!

  • Stayed: December 2010, traveled as a couple
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Thank Travel_enthusiast_32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 28, 2011

Mt. Cook is an expensive place to stay, but for a room to the back and the size of a towel it's still rather poor value. The good thing about the place are the views from the lounge.

  • Stayed: January 2011, traveled as a couple
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1  Thank terbang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TonyDelaney, Owner at Aoraki Mount Cook Alpine Lodge, responded to this reviewResponded January 30, 2011

Hello Terbang,

Thank you for the feedback.

Unfortunately Mount Cook is a comparitively expensive place to stay, being in a National Park managed by the Department of Conservation the operating costs are higher than those say in Twizel or Lake Tekapo but we think the location makes the added expense worthwhile as both are approximately one hour away. Approximately 15 percent of our room rate is directly attributable to our location and fee's to the Department of Conservation. The room rate also includes 15% Goods and Services Tax so as you can see this is almost one third of the rate.

The rear facing room is smaller than the others and we are making changes to our website to make things clearer. Often people go for the cheaper rate without realising the difference in the rooms.

I am unsure about your towel, ours are the same size as most hotels in New Zealand.

Kind regards
Tony Delaney

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Additional Information about Aoraki Mount Cook Alpine Lodge

Address: 101 Bowen Drive, Mt. Cook Village, Aoraki Mount Cook National Park (Te Wahipounamu) 7946, New Zealand
Location: New Zealand > South Island > Canterbury Region > Mackenzie District > Aoraki Mount Cook National Park (Te Wahipounamu) > Mt. Cook Village
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
Ranked #3 of 4 Specialty Lodging in Mt. Cook Village
Price Range: $109 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aoraki Mount Cook Alpine Lodge 4*
Number of rooms: 16
Official Description (provided by the hotel):
Located in the heart of the Aoraki Mount Cook Village our accommodation is designed to meet the needs of the budget conscious traveller whilst providing the highest standard of service, cleanliness and comfort.We have 16 ensuite rooms, 24 hr onsite management, reception open 830am-800pm daily with 24hour check in available. Free WiFi is included in the room rate as is free off street parking onsite. ... more   less 
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Also Known As:
Aoraki Mount Cook Alpine Hotel Mt. Cook Village
Aoraki Mt Cook Alpine Hotel
Aoraki Mount Cook Alpine Lodge New Zealand/Mt. Cook Village

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