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“Expensive, Very small rooms, Fantastic Views” 3 of 5 bubbles
Review of The Hermitage Hotel

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The Hermitage Hotel
laois
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Expensive, Very small rooms, Fantastic Views”
3 of 5 bubbles Reviewed December 26, 2006

We upgraded form a cabin - which was very poorly kitted out. We paid €200 or USD 250 to upgrade to a very small room.

However the food in the main restaurant was very good, and the views when we were not fog bound was fantastic.

A good place to stay if you dont have a cat to swing!

  • Liked — location
  • Stayed November 2006, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank shaw05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (466)
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Reading UK
Level Contributor
67 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 bubbles Reviewed December 9, 2006

We stayed for one night in one of the motel units at The Hermitage in November 2006. No view at all because of appalling weather, but that was hardly the hotels fault.

Our room was very cold on arrival, as the heating was not turned on, although we had booked well in advance and were expected. Also, the laundry room was out of action owing to refurbishment of the relevant block.

The shuttle system to and from the main hotel building worked well, and was needed because of the torrential rain.

Continental breakfast was included in the room rate, to be taken in the coffee shop. However, an upgrade to a cooked breakfast for one of us saw us both tranferred to the Alpine Restaurant (the one with the fabulous view if the weather is kind). Definitely worth the 10 dollars extra in good weather.

We wished we had stayed longer to improve our chances of seeing the views and doing some of the short walks.

  • Liked — location
  • Disliked — cold room
  • Tips/Secrets — Upgrade to cooked breakfast for one of the party
  • Stayed November 2006, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank Anne123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangor, Northern Ireland
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed October 24, 2006

Stayed one night at The Hermitage at the beginning of October, and was upgraded from Wakefield to Aoraki Wing. Low cloud blocked out the view of Mount Cook on the day we arrived, but fortunately the weather improved through the night. Watching the sun rise over Mount Cook was arguably the highlight of our whole holiday. Absolutely breathtaking.

The hotel is expensive, and the weather can make your stay pointless if you're unlucky. We were fortunate, but it's something to consider.

I was disappointed with the food on offer. The breakfast was much better than the buffet dinner, which seemed to cater more for the Asian guests than Europeans/Americans.

Overall though, an unforgettable stay.


  • Liked — The location
  • Disliked — The food
  • Tips/Secrets — Pray for clear weather
  • Stayed October 2006, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
9 Thank GK23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ventura, California, US
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed September 30, 2006

This hotel affords fantastic views of Mt Cook and the glacial valley. We were very fortunate to get an end room on the 7th floor of the Aoraki Wing with a balcony! If we were in the room and not sleeping, we were out on the balcony enjoying amazing views of the highest peak in New Zealand. To be fair every room in this wing has a floor to ceiling window through which to enjoy the amazing beauty of Aoraki Mount Cook National Park.

Outside of the view, another nice feature is that there is a trailhead right from the car park which leads to several other short day tramps

The Alpine restaurant offered up excellent service and equally good meals (we took the early seating). For breakfast we enjoyed the buffet for a quick and tasty meal before hitting the trail.

There is also a small cafe and convenience shop for quick bite or forgotten necessities.

  • Liked — The views and proximity to easy day hikes
  • Disliked — Price
  • Stayed February 2006, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Alaskan2farSouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scarsdale, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed July 15, 2006

We stayed here for one night on our trip to NZ in June 2006. The "Hermitage" offers accomodation to suit all budgets. Rooms in the "Aoraki" Wing cost approximately US$400 per night. Chalets and "Motel Units" cost on average US$140 (NZ$225). By NZ standards these rooms are very expensive. But given the remote location, and monopoly this hotel has, you can't really complain.

That said, we booked a "motel studio unit" and were very pleased with the room. First of all, don't let the term "motel" put you off. These rooms are clean, spacious, nicely furnished, well heated, and offer a pleasant stay. Along with your room you get two NZ$10 vouchers for use at any of the food outlets at the Village. In addition, guests in the motel/chalets are also given a voucher for a continental breakfast in the morning.

Food wise, for dinner only two options were on offer the night we stayed there. One was in the "Panorama Restaurant", which offers a la carte dining, at VERY expensive prices. We passed on this. The second option was at the "Chamois Bar" at the Glencoe Lodge. Basically this was pub grub. Food was average but what could you expect.

The continental breakfast was served in the Alpine Restaurant and was very good. Fresh muffins, breads, cereals, cold meats, etc. on offer. All very good.

Overall, a pleasant stay here but make sure you FILL UP on petrol/gas BEFORE taking the turnoff for Mt. Cook. There is a Shell in Twizel - go there. There is a petrol station in Mount Cook but it ONLY accepts NZ issued credit cards, and if you want to pay cash you have to pay a NZ$5 call out charge and the exhorbitant prices they charge.

  • Stayed June 2006
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
10 Thank NYTMATTY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, CA
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed April 20, 2006

The Hermitage is a mediocre hotel. Service is sterile. It is overpriced. On a tour, one of my guides told me that New Zealanders would NEVER stay there as it is way too expensive; it is only for tourists. He said locals tend to stay in nearby Twizel or Lake Tekapo and do a day trip - not a bad idea. If you do stay, I recommend the chalets; they are the best value. The rooms in the main building seemed astronomically expensive to me. The view from the snowline bar is spectacular, definitely worth having a drink there during daylight.

The location of this hotel cannot be beat. the views are amazing. One thing to keep in mind is that you do not have to stay at this hotel to enjoy the view. In most national parks in the US, if you do not stay IN the park, you do not get to enjoy the views. With Mt Cook, you see the snow-capped peaks from the moment you leave Christchurch (330km away). So, you do not need to stay here to feel like you are surround in all directions by mountains and glaciers.

  • Stayed April 2006
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
7 Thank worldtraveler94131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangkok
Level Contributor
85 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 bubbles Reviewed April 17, 2006

We stayed here one night during the crowded Easter week, being very lucky to have a clear sky night and day while we're there. On a day like this, to be able to stay here was already worth driving all the way into the valley.

On the down sides, which were unfortunately everything else. We stayed in the chalet which has almost no view of the magnificent surroundings. Heater and hot water were a joke, linoleum floor was a nightmare in the cold.

Buffet dinner was the worst experience we had in NZ, in both quality, quantity, choices and service level. Breakfast was same story.

As said, on the clear day this hotel stands out, (but there are also other cheaper lodge and bungalows nearby), there is no reason to be there when the sky are closed.

  • Stayed April 2006
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank bom2535
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Hermitage Hotel

Property: The Hermitage Hotel
Address: 89 Terrace Road | Alpine Village, Mt. Cook Village, Aoraki Mount Cook National Park (Te Wahipounamu) 7999, New Zealand
Location: New Zealand > South Island > Canterbury Region > Mackenzie District > Aoraki Mount Cook National Park (Te Wahipounamu) > Mt. Cook Village
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Mt. Cook Village
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Hermitage Hotel 4.5*
Number of rooms: 164
Official Description (provided by the hotel):
From an intrepid journey through glacial valleys to a mouth-watering culinary dining adventure, The Hermitage Hotel is the perfect 'base camp' to discover your Peak Experience. Choose from premium hotel rooms, motel units or cozy chalets. Add world-class activities such as Glacier Explorers, Tasman Valley 4WD and Argo Tours, Big Sky Stargazing, Encounter Day Walks, scenic flights or the visual extravaganza of the Sir Edmund Hillary Alpine Centre and you have a unique, year-round alpine adventure perfect for the family holiday or your next romantic getaway. ... more   less 
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Also Known As:
Hermitage Hotel Mt Cook Village
Hermitage New Zealand
The Hermitage Hotel New Zealand/Mt. Cook Village

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