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“Beautiful mountain view from the Superior rooms”

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The Hermitage Hotel
Singapore, Singapore
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Beautiful mountain view from the Superior rooms”
3 of 5 bubbles Reviewed June 24, 2013

We stay in their Superior room with a breathtaking view of Mt Cook. It snowed on our second day stay there and the view was stunning, oh with a balcony too!!

Room was clean and has daily housekeeping. Nice buffet breakfast (NZ$29 for the full spread).

For the price of NZ$219/night (during the winter season), it is abit on the high side, considering that its hotel attraction prices are not cheap too..like the Sir Edmund Hillary Museum. The paid internet Wi-fi puts the damper on this hotel, given that some motels have free Wi-fi.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank meerk_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,871 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (476)
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English first
Wellington, New Zealand
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed June 23, 2013

We arrived in Winter darkness, along a snow lined road. The greeting at reception was professional, welcoming and warm. Initial impressions strongly influenced by the large roaring fire and the alpine feel of the lobby. Our room on the 4th floor was pretty standard hotel fare, perhaps a little tired but clean and warm with all the necessities. Dined in the Panorama Room restaurant. Wait service was a bit sluggish for an almost empty restaurant but the food made up for the delay in taking our order. I had beef fillet and my partner Aoraki salmon. Both dishes were beautifully presented, cooked to perfection and delicious. The highlight of our stay occurred at daybreak- a magnificent view of Aoraki-Mt Cook from top to bottom. The previous night's storm had vanished leaving clear blue skies, pristine mountains and a snow clad mountain village. Buffet breakfast in the Alpine Room was dominated by spectacular views of the mountain. Your experience of the Hermitage will be strongly influenced by the whether-whether you see the mountain or not! A side trip for a walk up the Tasman Valley is well worth it. There are walks available for all levels of fitness.

Room Tip: A room with a view
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Craig S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed June 18, 2013

I guess if I had to sum up my experience of staying at the Hermitage in one word, it would have to be "WOW" !!!
We drove down to The Hermitage at Mount Cook from Christchurch, the entire drive is senic, with loads n loads of photo opportunities all along. All thru our 4 hour drive I was wondering if the place we were headed for would be any better than everything that we were passing by, n boy was it worth it or what !
This must easily be among the best destination + hotel combinations in the world.
The location is obviously breathtaking, the property is fantastic, the food n service are comparable to the best in the world. What more can one ask for ?
Itz worth every doller u spend on it, period.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vishnu charan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
83 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed June 14, 2013

We got the bedrooms on offer, at $99/night. It was well worth it. The scenery to wake up to, despite being in the Mount Cook Wing, was fantastic! We read about rooms that didn't have to good a view, but luckily for us the hotel was pretty vacant during our time (June) and yea it was great!

There are very few restaurants around the area but they were great.

The service personnel were very helpful, and were very patient with us.

All in all I would say if you could get it at a good price, its a fantastic experience.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eventidephoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mackay
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed June 12, 2013

Yes it's expensive but I'm so glad we did it. The views from our room were just amazing and we quickly forgot about the cost. Room was clean, well appointed and warm. Staff were very friendly here, always helpful. We didn't eat here because the cost was prohibitive for our family but took the advice of others and ate at the Mountaineers Café and then for breakfast we stopped in at the Twizel bakery. There is a mini convenience store at the hotel gift shop where you can get things like bread and instant noodles.

Room Tip: If you're going to stay here then get a room with a view of Mount Cook....trust me it's wort...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mel L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christchurch, New Zealand
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 6, 2013 via mobile

Had a one night stay and loved it. Most staff excellent and only let down by reception on arrival (I was ignored for 2 mins and only customer he was talking to another staff member who in the end pointed me out as waiting). I must admit the next time I spoke to them no issues. My highlight was the meal in panorama room. The best meal out in a very long time

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sunshine Coast, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed June 3, 2013 via mobile

My husband and I stayed at The Hermitage for 2 nights for our 7year wedding anniversary. The weather has been rain and clouds so our view of the mountains haven't been great. But the experience is worth it. We had snow today and the walks were great around the area. The service is amazing. Although the dining options are a bit pricey I was happy to pay as the food was delicious. We also were surprised as the hotel had upgraded our room. I was so happy I started to cry it really made me feel blessed not to mention we had a gift in the room with a note thank you so much. I would definitely recommend friends and family stay at this hotel it has made our anniversary incredible. Thank you to the management and staff at The Hermitage.

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Slab84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Hermitage Hotel

Property: The Hermitage Hotel
Address: 89 Terrace Road | Alpine Village, Mt. Cook Village, Aoraki Mount Cook National Park (Te Wahipounamu) 7999, New Zealand
Location: New Zealand > South Island > Canterbury Region > Mackenzie District > Aoraki Mount Cook National Park (Te Wahipounamu) > Mt. Cook Village
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Mt. Cook Village
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Hermitage Hotel 4.5*
Number of rooms: 164
Official Description (provided by the hotel):
From an intrepid journey through glacial valleys to a mouth-watering culinary dining adventure, The Hermitage Hotel is the perfect 'base camp' to discover your Peak Experience. Choose from premium hotel rooms, motel units or cozy chalets. Add world-class activities such as Glacier Explorers, Tasman Valley 4WD and Argo Tours, Big Sky Stargazing, Encounter Day Walks, scenic flights or the visual extravaganza of the Sir Edmund Hillary Alpine Centre and you have a unique, year-round alpine adventure perfect for the family holiday or your next romantic getaway. ... more   less 
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Also Known As:
Hermitage Hotel Mt Cook Village
Hermitage New Zealand
The Hermitage Hotel New Zealand/Mt. Cook Village

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