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“Sweet place”
4 of 5 bubbles Review of Pinewood Motels

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Pinewood Motels
Ranked #2 of 4 Hotels in Fairlie
Certificate of Excellence
Burgess Hill, United Kingdom
Level Contributor
348 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
“Sweet place”
Reviewed December 14, 2013

Stayed here one night. Nice place with lovely people running it. Rooms were a bit basic and chilly. Host showed us how to use the heater as it wasn't straight forward and it warmed the room quickly. Unfortunately we had trouble turning the heater on early the next morning and worried we had woken the neighbours with the loud clicking of the switches. We were in Unit 8 so worth checking the heater is ok if booking.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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116 reviews from our community

Traveler rating
    47
    51
    12
    4
    2
See reviews for
28
60
5
3
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Any
English first
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed December 1, 2013 via mobile

Stayed only one night at Pinewood Motel but found the owners to be lovely people who informed us on directions up to the lakes and most important as we wanted to go up to Mt Cook that day, that when we got to the main car park at Lake Pukaki that if you could not see Mt Cook because of cloud cover it was pointless driving the 50k up there. The Unit was very spacious and very clean. Beds comfortable with heaters in rooms. Free wifi as well. Would recommend as a stay over on way to snow fields. Well priced.

Stayed December 2013, traveled with friends
Helpful?
1 Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sanur, Indonesia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 1, 2013 via mobile

Stayed 1 night at Pinewood in order to explore the lakes & Mt Cook, before heading to Christchurch.
Booked through Agoda.com, it was a pleasant surprise.
Very friendly & helpful management and easy access to everything else around town.
Walking distance to a great restaurant a few hundred metres up the road called Red Stag.
Bakery just down the road with yummy goods fresh from the oven.
Very comfortable for two or more.

Stayed November 2013, traveled with family
Helpful?
Thank Ibu1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clearwater
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed November 19, 2013

The room we booked was ideal after visiting Mt Cook and Lake Takepo - a quiet country motel which was spotlessly clean, comfortable and even had a spare bedroom and good kitchen facilities.
The owners greeted us with the usual Kiwi hospitality and after checking in we drove to Kimbell to a real tavern with the best tap beer and wonderful company of locals and farmers - had a great evening - they also serve good food.
The motel was good value and we would highly recommend it. Free WiFi was a bonus.

Room Tip: We were in Unit 2 and though it was not far from the road, we heard no traffic and slept really well...
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnnaClearwater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed November 18, 2013

Brenda and Alvin made all the difference. We had flight issues and arrive after 2200 hrs and they accommodated us cheerfully. Clearly knowledgeable, they provide valuable advise. They even helped us with alternative accommodation when they were fully booked out for the weekend. Coupled with comfortable bed and quiet surroundings, it was a great place after a long flight. Their dogs Tui and Bernie became instant hits with the children. After they left, the kids pined for them and asked to go back. We will certainly stay at Pinewood Motels again if the opportunity presents.

Room Tip: Room 2 is good for families with children. It has great kitchen facilities, separate room for childr...
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1stPaladin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 19, 2013

I have booked 2 nights stay in a standard studio for Jan next year.
This booking was rejected back because the "maximum occupancy of this studio is 2 persons". or we need to pay more for a bigger room

We called up to the motel, whoever answered it was very rude! She said:" Oh you are very lucky!" after i told her the baby has never been charged as a person as she is a infant.

What if I didn't mention about having a baby on my booking? Is Pinewood going to reject us at the door?!

It is not family friendly by using a baby as a excuse for the bad management!!

Be very careful if you have children with you.
Very mean staff!

  • Stayed October 2013, traveled with family
    • Value
    • Service
Helpful?
2 Thank Xuanny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinewoodmotels, Owner at Pinewood Motels, responded to this review, October 23, 2013
Yes, we have a maximum occupancy of 2 for our Queen Studio Units. Also, the Motel Association of NZ discourage babies sleeping in the same bed as the parents, and admit this is a nebulous area (especially with different cultures). It is an area that I am not experienced enough to debate in this arena. I do not remember ever being called rude or mean (not even to cold-call companies selling Windows protection!), and it is certainly not my demeanour. You are clearly now going out of your way to give this motel a bad name because you were not willing to pay the extra $20 (twenty) for the Twin Studio Unit. I hope people can see past this. Life is to enjoy. I am sorry this brief telephone conversation has upset you so much. Brenda (owner of Pinewood Motels). Is it fair that someone can post a review without even staying Trip Advisor?
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
84 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed October 1, 2013

We stayed here last night and I can't begin to say how kind and helpful the owner was to us! She went out of her way to assist us with the Internet problems we initially had, and helped us make plans to spend the next night near Christchurch. She even contacted a lodging for us after reading reviews about it online and checked their prices and availability. Our unit was exceptionally clean and well laid out. We've spent the last 24 days driving both islands and Brenda (the owner) stands out to us as an exceptionally kind and helpful person, she really makes this place special!. Highly recommended motel in an excellent location!

Room Tip: Stayed in a studio, room # 10 (we were only a couple). Happened to see a larger unit that would be w...
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank TravelforfunSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinewoodmotels, Owner at Pinewood Motels, responded to this review, October 6, 2013
Thank you so much for your very kind words. It was a great pleasure to have you stay. We hope you enjoyed the rest of your jouney. Kindest regards, Brenda & Alvin

We stayed here last night and I can't begin to say how kind and helpful the owner was to us! She went out of her way to assist us with the Internet problems we initially had, and helped us make plans to spend the next night near Christchurch. She even contacted a lodging for us after reading reviews about it online and checked their prices and availability. Our unit was exceptionally clean and well laid out. We've spent the last 24 days driving both islands and Brenda (the owner) stands out to us as an exceptionally kind and helpful person, she really makes this place special!. Highly recommended motel in an excellent location!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pinewood Motels

Property: Pinewood Motels
Address: 25 Mount Cook Road, Fairlie 7925, New Zealand
Phone Number:
Location: New Zealand > South Island > Canterbury Region > Mackenzie District > Fairlie
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Fairlie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Pinewood Motels 3*
Number of rooms: 10
Official Description (provided by the hotel):
Our comfortable, friendly, family owned and operated motel, situated a short walk from the centre of town, is the perfect base for travellers wishing to explore Fairlie, Tekapo, and the many attractions that the Mackenzie district has to offer. We have a wide range of rooms available, all with fast free unlimited Wifi, cooking facilities, bathrooms and outdoor seating areas. Your hosts, Chris & Leanne are on hand to ensure you have everything you need to make your stay comfortable, and we can provide information and bookings for most local attractions. Continental breakfast is available for a small extra charge. Children will love the playground! DVD players, DVD's and board games are available on loan from reception. Enjoy outdoor dining with our complimentary gas BBQ. A guest laundry with washer, dryer and a drying room for ski gear are available for a small charge. Cot and high-chair are provided on request (no charge). Pinewood Motels is also the ideal location for business and corporate clients being centrally located between Timaru, Geraldine and Tekapo. Contact us for the best corporate rates. ... more   less 
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