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“Spectacular location but overpriced”

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Wilderness Lodge Arthurs Pass
Certificate of Excellence
NEW YORK NY
Level Contributor
62 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Spectacular location but overpriced”
Reviewed April 5, 2012

The pro's: Spectacular location on a lovely property that includes its own sheep farm and lots of walking trails. Gracious, incredibly helpful staff.

The con's: WAY overpriced for what it is. Rooms are barely better than motel rooms with tiny balconies that you can't even put a chair on. Food is adequate but no better than that. For these prices, we'd have wanted much more.

  • Stayed March 2012, traveled with family
    • Value
    • Location
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Helpful?
1 Thank DANI24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tawaki, Owner at Wilderness Lodge Arthurs Pass, responded to this review, April 10, 2012
Thanks for your review and we are sorry that you felt your family’s stay did not provide value for money. We do not know what your travel agent charged for your Wilderness Lodge visit. When we deal with families, we always try to make special arrangements for their stay with us. Our guests delight in our Mountain View rooms, library, lounges and restaurant that all have sweeping views across the Southern Alps. However in order to make space on a restricted site so that everyone can have alpine views, each Mountain View room is relatively small. Our Alpine Lodges are much more spacious, though these are not available for children.

Most people find 3 hours of complimentary guided nature and farm trips daily led by our staff ecologists, the merino sheep shearing and sheepdog displays every 2nd day, the network of 20 miles of private walking trails on our 6,000acre farm and reserve and the conservation work all very good value for money. They also appreciate the additional cost of running a business in the wilderness and keeping our business practices in line with our conservation ethic. We pride ourselves on the quality of our food. These experiences make us very different from a motel or hotel and do cost more, but they carry rewards both in guest satisfaction (most of the time) and by safeguarding nature and wildlife for the future.

Anne Saunders & Gerry McSweeney
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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234 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 2, 2012

Our group of 7 adults stayed 2 nights at the lodge and we all enjoyed ourselves tremendously. It is a quiet little retreat with a very relaxed ambience. The service was excellent and the staff were friendly and helpful. There are many trails on the property that you can explore on your own. The older folks in our group enjoyed the guided walks and the visit to the sheep farm, where we all got to feed the animals and watch a sheep shearing and herding demonstration. Dinner was especially delicious and so was the breakfast (especially the croissants - the best we've ever tasted). Our group also took the opportunity to drive out to Castle Hill and Arthur's Pass. Overall, highly recommended.

  • Stayed March 2012, traveled with family
    • Value
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Helpful?
1 Thank mleewl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 20, 2012

We stayed here for 3 nights as part of our tour of NZ. Having seen the website we expected something special - and this was simply out of this world. It is situated in the most beautiful location imaginable. It is completely to a very high standard indeed despite being in the depths of the wilderness (and probably one of the most beautiful and dramatic wildernesses on Earth).

The room was excellent.

The walks were excellent.

The sheep farm visit was excellent - thank you Neil).

The food and hotel facilities were excellent - ( thank you Anne).

And the ecology trips were excellent - thank you Jerry).

Yes, it isn't cheap. But in terms of value, it is, quite simply, phenomenal. Hopefully, we will return. Soon.

  • Stayed November 2011, traveled as a couple
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Helpful?
1 Thank Ajm123456789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, IL
Level Contributor
94 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed February 11, 2012

I feel a bit conflicted not providing top scores, but with a cost of almost $1,000 per night for a couple, can't. Just glad our U.S. dollar made it a bit more reasonable. I stupidly booked this hotel thinking the room was $500 per night, not realizing it was per person. As an FYI, those rates quoted above by TA seem to be per person as well. Unfortunately, the weather was cold and rainy, and we couldn't take advantage of all this place had to offer during the summer season. We did manage to go on a couple of short hikes and really appreciated having private trails and incredible vistas. Drinking crystal clear water from the streams was a treat!The sheep shearing demonstration was very impressive and the morning walk with Michael (owners' son) was interesting and informative. Here's what bothered us: that we had to pay a premium price for wine at the "guest mingling hour" before dinner (would have thought that would be gratis) as well as with dinner, and also pay for snacks that were left out in the main reception area ($3.50 for a bag of chips) - I would call that nickel and diming given the $1k per night we paid! Also, I was annoyed at having to walk a distance to use the laundry on the premises, only to find the washers constantly in use by a family who decided to do a week's worth of clothing. Ugh. There wasn't any bell service, so we also had to lug our bags a distance from parking lot to the room. The upside is the beauty of the area and the fact the owners took much care in being environmentally conscious in the development and nuturing of the area. The view from our room was breathtaking. The service was warm and friendly. It made for some nice memories, but I am still guilty about the expense.

  • Stayed January 2012, traveled as a couple
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Helpful?
4 Thank Wagsdvm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London England
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 25, 2012

Have 2 nights and do some of the walks with Michael , its great to go with a guide who can tell you so much about the wildlife. Fabulous rooms, great community feeling but with luxury - would have no hesitation in recommending.

Room Tip: They are all huge and very comfy
See more room tips
  • Stayed January 2012, traveled as a couple
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Helpful?
1 Thank rodneythecat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taiwan
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 25, 2012

We love the complimentary tours that wilderness lodge provided. It was educational and fun. We learned lots knowledge about the plants, birds in the area and enjoyed the views at the same time. The room was cute, quiet and comfortable. Claire and Yvonne were very helpful and friendly and the service of the lodge was efficient and great. We had various meals and were very satisfied. Wonderful people and place to stay with, but it’s a bit overpriced.

  • Stayed December 2011, traveled as a couple
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Helpful?
1 Thank Happyredhoood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arvada, Colorado
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 8, 2012

This 5-6,000 acre working sheep station high in the mountains of the South Island provided a truly glorious stay for our family. While it rained the day that we stayed there (wish we could have stayed longer), that did not deter Michael and Nicki from taking us on their orientation tours through the forests and fields and across the large stream running through their land.

The guided tours were well conducted, with less than ten people, quite personal, and well informed. We were also attended by two sheep dogs (one "in training"). Because we were only there for the single night, and because the sheep herding and shearing tour was scheduled for the following day, we were provided with a short version of that tour, after the regular one finished. My wife, who loves dogs, really apreciated this extra effort on Michael's part.

The dinner and breakfast were both very well attended and afforded plenty of food, even for our group which were on a bicycle trip around the South Island. The food was well prepared and tasty.

This is a really good way to find out about sheep raising and a way to get a knowledgeably guided tour of the local flora, fauna, and geology.

  • Stayed December 2011, traveled with family
    • Value
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Helpful?
2 Thank CycleTravlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wilderness Lodge Arthurs Pass

Property: Wilderness Lodge Arthurs Pass
Address: Cora Lynn Road | 16km east of Arthurs Pass Village, Arthur's Pass National Park, New Zealand
Location: New Zealand > South Island > Canterbury Region > Arthur's Pass National Park
Amenities:
Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Arthur's Pass National Park
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Wilderness Lodge Arthurs Pass 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
Enjoy stylish accommodation, fine food, and an exciting and diverse programme of guided nature and sheep farming adventures in the heart of the Southern Alps. The lodge sits on a 4000 acre working sheep farm and nature reserve, surrounded by the peaks of Arthur's Pass National Park. Guests can unwind in comfort or choose more active relaxation. Explore private trails or join an expert guide to hike alpine valleys, search for wildlife, and kayak upon mountain lakes. A highlight for guests are the sheep farm discovery trips every second afternoon. Join a farmer guide to watch sheepdogs working, hand feed lambs and learn about sheep shearing and merino wool. ... more   less 
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Also Known As:
Wilderness Lodge Arthurs Pass Hotel Arthurs Pass

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