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Arthurs Chalet
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Reviews (85)
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74 - 79 of 85 reviews
Reviewed March 28, 2011

The staff at Arthur's Chalet were very friendly and helpful. However, I wouldn't recommend this location or staying in Arthur's Pass. If we did it again, we would have spent more time at Nelson Lakes and Mt. Cook and skipped Arthur's Pass. They have one hike that is nice but not much else than that. The pass has very few restaurants or nightlife.

As for Arthur's Chalet, our room was very old and the mattress had lumps in it. We're not very picky but even at $80-$100 a night we feel we might have down better at a backpackers lodge. Our room was over the bar and the music played until 12:00 PM so we didn't get to sleep until after that. Oh, the television didn't work either.

If this place spent some money to upgrade the rooms and soundproof the rooms from the bar it might be a nice place to stay.

  • Stayed: March 2011, traveled as a couple
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Thank hawardenhills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2011

This location is one place you can have lunch and dinner. It has a bar and fireplace and pool table. Rooms are located upstairs some with bathrooms and others without.
Rooms were clean. Building is dated.
Breakfast was toast, fruit and cereal, coffee and tea
Staff was friendly.

  • Stayed: March 2011, traveled as a couple
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1  Thank Nannee2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 9, 2011

The chalet was nice and warm and welcoming. The KIAs were friendly (we did not feed them). Breakfast was basic. Management were pedantic about times. After 14:00 was the time to book in personally ..period. We were reading about the opening times on a door for breakfast at 08:15. What we thought was an employee but turned out to be a crazy American tourist stated "08:15 MEANS 08:15!" so I said that we will walk down the corridor and back, that should soak up the remaining 3 minutes! LOL! The staff were friendly and it was all quite good.

  • Stayed: March 2011, traveled as a couple
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Thank Bob_Shooemaneur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2011

Stayed here for one night Jan 2011. Had two separate rooms for our party of 4. Very friendly welcome on arrival. Accommodation not 5* but comfortable and clean. We had a lovely very reasonably priced meal in the evening and then sat by a roaring log fire. We arrived with a bag full of wet clothes having got caught in heavy rain earlier in the day and were able to get it dry for a couple of $. All the staff were very friendly and helpful and nothing seemed too much trouble. Many walks from the doorstep in this beautiful area - wish we had stayed longer to explore more. If I am ever lucky enough to visit this part of the world again would definitely stay here again.

  • Stayed: January 2011, traveled with family
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Thank piglut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2010

Stayed at ArthersHotel/Chalet 29th/30th October the room we were assigned was at the back of the hotel with views out to the snow capped mountains across the small river. The hotel rooms are what we would class as 3 stars back in Australia. The room was clean and tidy and the bed was comfortable with electric blankets and room heating which was excellent for just warming up the room in the morning. The staff were very friendly and the included continental breakfarst in the price was plentiful. The night meals were great also at the hotel which is where we ate although you could have ate elsewhere but with a log fire and what appears to be home cooked meals why would you want to. It is very close to the two most popular walks Horseshoe falls and Punchbowl falls which are but a 5 minute walk away..This is a nice spot to stop after picking up your rental car from Christchurch with a few photo stops on the way it was ideal for us two in our 60's.I would certainly recomend this hotel to others and sure there is more work to be done at the hotel but that comes with time and of course patronage. A final gesture was the fact that as we stayed two nights and they did not clean the room(but gave us fresh towels etc) they took $10:00 off the bill.

  • Stayed: October 2010, traveled as a couple
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1  Thank greytravellerSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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