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Reviewed August 27, 2017

Excellent hotel perfectly situated, on the beach . Easy to find. Excellent food with very rich buffet table, nice and fast service. Nice pool and beach service. Fair prices in the restaurant and on the bars. Clean rooms with new room inventory.

  • Stayed: June 2017, traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Slobodan V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antonijacoran, General Manager at Medora Auri Family Beach Resort, responded to this reviewResponded September 5, 2017

Dear Guest,

Thank you for choosing hotel Medora Auri for your stay in beautiful Podgora. We really appreciate your nice comments regarding our hotel, the facilities and the staff as well. There is no greater reward than when our guests leave the hotel with their expectations fulfilled. Your feedback is a great motivational push forward to all of us, to continue with our high quality service and standards. I hope that you will give us an opportunity to welcome you again in our Auri home. On behalf of our entire staff, I send you kindest regards.

Sincerely,
Antonija Ćoran
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 21, 2017

Stayed with 4yo kid for 1 week. It is a very big resort directly on the beach. Nothing bad to say about the location - just few steps from the beach. It is not in the center of the small town, however just few 100m away. Quiet enough, but still also enough going on around the hotel.
The whole place is new. There was a hotel there before, but nothing was just refurbished - every single part of the hotel is new. High quality furniture, well designed, basically nothing to complain about.

Of course the hotel is booked-out in summer. As almost every hotel on the Croatian coast. But they could have handled it better. The restaurant is too crowded, the buffet area is to small and you often get the feeling that all the people with plates in their hand will crush you. No idea how to solve it - split the restaurant, enlarge it, whatever... But something should be done. The stampedo around the buffet and the people fighting for the bits of "premium" food (e.g. scampi) ruins the else really good food and perfect view from the terrace. There are other similar hotels who are doing this a lot better.
Standing in front of the elevator for 10 mins to get somewhere (there are 10 stories between the reception and the exit on the beach) is also not really enjoyable.

As for the staff, there is not much to complain about. They are kind, willing to help and always available. However I am still waiting for a hotel in CRO which will not start every answer on a request with "you know, it is high season..." :)
I perfectly understand that my request for a late check-out was in the worst possible time (a Saturday in the middle of August), but do not ask me to come to the reception 4 times to check if you have already made the plans for check-in and on the 4th time start explaining me how this is completely impossible and that I am asking for something totally unrealistic. Guys, your only job is to handle high season - nobody goes there in November. So prepare your staff on this and adjust your offers accordingly. It is a tiny detail, but kind of ruins the experience with the complete front desk of the hotel.

But nevertheless - a very nice hotel with very good price-performance (just be aware of high prices for drinks and sunbeds), so at this moment in my opinion the best place to go in whole Makarska riviera if you are a family with small children and if you have no issue with huge tourist-packed resorts.
If you are looking for a more intimate getaway, I would avoid it - especially in high season.

Room Tip: Worth upgrading to premium rooms in top floors with the terrace towards west.
  • Stayed: August 2017, traveled with family
    • Value
    • Sleep Quality
    • Service
2  Thank Robert G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antonijacoran, General Manager at Medora Auri Family Beach Resort, responded to this reviewResponded September 5, 2017

Dear Guest,

We thank you for choosing hotel Medora Auri for your stay in Podgora. We appreciate your detailed review and we are glad that you enjoyed our hotel. Your comments regarding our restaurant have been noted and we will take them into serious consideration when making further action plans. As for the staff, they are our strongest point and the ones who are here to make your stay memorable, and I thank you for the nice words regarding them. As we are constantly upgrading our standards and quality, your feedback has given us another perspective on the above mentioned, and we will pass your comments to relevant departments in order for every guest to experience the overall feeling we want to convey in our Auri home. We hope that you will give us another opportunity to welcome you again. On behalf of our entire staff, I send you kind regards.

Sincerely,
Antonija Ćoran
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2017

We've just returned from a great family stay at this hotel. The recent refurbishment has been carried out to a very high standard, and all areas of the hotel were clean, stylish and well-designed.
We were particularly pleased with our family room. It's very hard to find family rooms with separate bedrooms, let alone bathrooms - usually the best you're likely to find is a curtain dividing the children's beds from the adults' area - so we really appreciated having the space and privacy. The sound insulation was also very good - we didn't hear any other occupants in adjacent rooms, although the hotel was clearly full. (One tip for people who like regular, strong black tea, though - bring your own teabags, as only fruit tea was provided.)
We stayed on a half board basis, and were very happy with the quality and (huge) range of food. Yes, the restaurant can get busy at times, but we never failed to find a table straight away - and of course you always have the option of going at a slightly quieter time.
The service throughout the hotel, from the staff on reception to our room cleaner, was friendly and efficient.
The facilities on offer were also very good. The gym is smallish but decently equipped, and the view of the sea when you're using the running machines is fantastic. The pools are perhaps also on the small side for the size of the hotel, but since the sea is so close, we spent most of our time there instead. We had planned to hire bikes from the hotel, but the weather was so hot (around 40 degrees) that we decided against it and spent more time in the sea instead.
Overall, thoroughly recommended for families looking for a relaxing break.

Room Tip: Go for a room with a sea view - opening the curtains in the morning is a highlight of the holiday in itself.
  • Stayed: July 2017, traveled with family
    • Value
    • Sleep Quality
    • Service
Thank riverender2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antonijacoran, General Manager at Medora Auri Family Beach Resort, responded to this reviewResponded August 16, 2017

Dear Guest,

Thank you for taking the time to share with us your impressions regarding your stay in beautiful Podgora. We appreciate your detailed review and it makes us very happy to see that you've enjoyed our facilities and our beach. Every feedback is important to us, so that we can constantly improve service and offer our guests only the best. Your comments will be passed on to our staff and will serve as a great motivational tool for them to continue to provide the highest quality service. I am glad that you have experienced the overall feeling of vacation we want to convey to our guests. We will be more than happy to welcome you again. On behalf of the entire staff at Medora Auri, I send you kindest regards.

Sincerely,
Antonija Ćoran
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 12, 2017

Impressed from the first moment I entered the hotel. From the reception, wonderful and clean room with spectacular sea view. We came with small child and everything is absolutely adjusted for families with children. In few steps, already at the beach. Food wonderful, especially for my husband who eats gluten free food.
Cleanliness is on high level, and the staff exceptional always with smile and with high hospitality service. Indigo bar cocktails are extra with free slippers
Worth every money…. We will come back!!!

Room Tip: Room sea view
  • Stayed: August 2017, traveled with family
    • Value
    • Location
    • Service
1  Thank dacaskakic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antonijacoran, General Manager at Medora Auri Family Beach Resort, responded to this reviewResponded August 15, 2017

Dear Guest,

Thank you for choosing hotel Medora Auri for your stay in beautiful Podgora. We appreciate your feedback very much. Our primary goal is to offer every guest a vacation of their dreams in our Auri home, and we are very happy to hear that we have succeeded. I thank you for your kind words, especially regarding our staff; your comments will be passed on to them to motivate them to continue with their great work. It is also great to hear that you've enjoyed our food offer. We are always developing our service and expanding our buffet, so that every guest finds his food of choice, and we are glad to see that you and your husband did. Once again, we thank you for this wonderful review and we hope that we will have the opportunity to welcome you again soon! On behalf of our entire staff, I send you kind regards.

Sincerely,
Antonija Ćoran
Hotel Manager

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Reviewed August 9, 2017

Modern and very clean rooms.Whole hotel is very,very clean.Breakfast and dinner have a lot of variety.Never seen a children's buffet made with so much love!Compliments to the chef!
Friendly,helpful and honest staff.
Only remark, prices for sunbeds at the beach are too high!Not enough umbrellas.

Stayed: August 2017, traveled with family
Review collected in partnership with this hotel
Thank suzanne2910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
antonijacoran, General Manager at Medora Auri Family Beach Resort, responded to this reviewResponded August 12, 2017

Dear Guest,

Thank you for taking the time to share with us your impressions regarding your stay in sunny Podgora. We are very grateful for your kind words about our hotel. It is nice to hear that we have delivered the experience, which you as a guest, deserve in our hotel. I will definitely forward your comments to our staff, which will serve as a great motivational tool for them to continue with their good work. Our goal is to deliver high quality service and a memorable stay to every guest. I am glad to see that we have succeeded. Once again, thank you for your feedback and we hope that you will give us another opportunity to welcome you again in our Auri home. On behalf of the entire staff, I send you kind regards.

Sincerely,
Antonija Ćoran
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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