We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (4,893)
Filter reviews
4,893 results
Traveler rating
2,267
1,730
611
186
99
Traveler type
Time of year
LanguageAll languages
More languages
Traveler rating
2,267
1,730
611
186
99
Show reviews that mention
All reviews animation team pool area shopping centre sea view lobby bar half board lovely hotel evening shows aqua gym plenty of sunbeds plenty of choice fidelity card reception staff main restaurant small shopping courtesy room games room
Selected filters
Filter
Updating list...
50 - 55 of 4,893 reviews
Reviewed April 27, 2019

This is a beautiful, clean and very friendly place. I only stayed overnight and would definitely stay there again. The pool and grounds were beautiful and the beach is literally just out the gate. I did not realize that when they said all drinks had to be paid for at the front desk that includes water at the meals but the buffet staff let me pay for the water after my meal.

Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Rooms
    • Service
Thank LuanneS8737
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELBACARLOTA, Director General at Elba Carlota Beach and Convention Resort, responded to this reviewResponded April 28, 2019

Dear LuanneS8737,

Thank you very much for your comments and score.

We are pleased to know you have enjoyed your stay among us and we have reached your expectations with our job and service.

We take note about some issues as one of our interests is receive the feed back from our guests in order to improve and get better day by day.

I really thank you for your comments and we are looking forward to seeing you soon once again.

Receive our best regards.

Miguel Angel Sánchez.
Hotel Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 26, 2019 via mobile

Just returned from our 5th visit to Elba Carlota. The hotel is in an excellent location on the beach front that has a lovely beach & promenade, next door to Atlantic shopping centre, which has a few restaurants and a good spar supermarket. It even has a cinema. We were in a junior suite on the 4th floor with wonderful views. The beds are the most comfortable beds I’ve had abroad & the rooms are very clean. Free WiFi in the room.
The food is always good with plenty of choice & the drink selection for the AI is very good especially the wines. The animation team are very friendly & work very hard every day. All the staff are extremely helpful, friendly & hard working, I’d just like to thank Tanya on reception, Youri in the main bar, Paula at the pool bar & Leani in the restaurant for wonderful service throughout our stay. Looking forward to booking our next visit.

Date of stay: April 2019
Trip type: Traveled as a couple
1  Thank petermcallister68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELBACARLOTA, Director General at Elba Carlota Beach and Convention Resort, responded to this reviewResponded April 28, 2019

Dear petermcallister68,

Thank you very much for your comments and punctuation.

It is a pleasure to read that with our effort we have helped to meet your expectations.

We like to know that our customers feel at home and that we are here to take care and to attend them and I think that is why we have such a high index of repeat costumers.

I hope to continue counting on you as a member of our great family and to see you again in the future.

We are more than happy with your next visit. The 6th.
Miguel Angel Sánchez
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 24, 2019 via mobile

We had booked to stay at the sister hotel Elba sara but the room wasn’t ready so we were upgraded to this hotel and my oh my we were lucky enough to get the top floor suite with the biggest balcony we have ever seen! Rooms were massive and daily housekeeping made everything tidy and clean. Staff were friendly and professional check in and out were breeze and no wait. The people at mini club were amongst the friendliest to kids and we’d highly recommend them especially Angelica who lead the mini disco most nights. Buffet offered plenty choice and was never too busy. The beach at doorstep was great and calm and never too busy. Overall 5 star to everything. The evening shows were great too but recommend to get there early to secure a seat or two. Had a great time.

Date of stay: April 2019
Trip type: Traveled with family
2  Thank MysticM32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELBACARLOTA, Director General at Elba Carlota Beach and Convention Resort, responded to this reviewResponded April 28, 2019

Dear MysticM32,

Thank you very much for all your comments and score.

It is a pleasure to know you have enjoyed our hotel facilities, the food and, above all, our staff.

We are always proud of reading opinions like yours which help us at the same time to carry on working with the same goal of making the most enjoyable stay to all our guests.


We are looking forward to seeing you again soon.
.

With my best greetings and regards,


Miguel Ángel Sánchez
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2019

Returned on 10th April.
Enjoyed a week away with sons and family/girlfriend to celebrate my 70th birthday.
We had a fantastic week which exceeded my hopes and expectations.
The staff were superb. Always pleasant and helpful. Nothing was too much trouble. Always smiling.
Food was plentiful with lots of choice. Drinks had a good selection.
Grandkids loved the swimming pool, mini club and minl disco with the grown ups enjoying the relaxed atmosphere.
Thanks everyone for making it a memorable week !!!!!

Room tip: Use the air con.
Date of stay: April 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
1  Thank 648grahame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELBACARLOTA, Director General at Elba Carlota Beach and Convention Resort, responded to this reviewResponded April 28, 2019

Dear 648grahame,

Thank you very much for your comments and score.

We are pleased to know that you have enjoyed our food, our staff and all in all our hotel facilities.

It is a pleasure to read you are satisfied with your stay among us and that we have reached your expectations with our job and service. Thank you for recommending us.

We are looking forward to having you once again soon.

Miguel Angel Sánchez
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2019

What a wonderful week my husband and I plus our daughter and 10 year old grandson had here. The hotel was brilliant in every way, staff were friendly and helpful, food was scrumptious and so plentiful and every where was kept extremely clean inside and out. The pool areas were great and loads of beds located not just round the 3 pools but in nooks and crannies in the gardens as well. The pool side bar was good and if you just required a soft drink or hot drink no queues you just helped yourself if you were on all inclusive.
It is right next door to a shopping centre where there is a very well stocked supermarket so if you have forgotten anything don’t worry just pop next door. We walked into the town most mornings along the sea front lovely only took about 15mins just a nice distance, the marina is also nice to visit, bit further to walk though. The day we went there we caught the curtesy bus which calls at the hotel then we walked back. Our grandson enjoyed all the activities, there was football almost every day as there were a few boys staying at the same time.
We had rooms 425 and 426 which were great, sea and pool are view with the sun on the balcony in the afternoon. The rooms on the other side of the hotel did not get that much sun at all so if going again in April would definitely request rooms that started about 420 through to 428 or same rooms on different floors (320,220 etc).
Because there were 4 of us and we couldn’t have a late check out we were able to use the cutesy room for a whole hour which was also extremely good.
We would definitely recommend this hotel, the small downside is that because so close to the airport all coming in aircrafts fly over this hotel but they didn’t start until 7.30 am and did not land any later than 8pm after the first day you hardly notice them.
One other thing the beds and pillows are so so comfortable.
We really hope to stay again perfect for any age with or without a family.
Thank you all at hotel Elba Carlota for a great holiday.

Room tip: It’s in my review. We were in 425 and 426
Date of stay: April 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
3  Thank Sylvia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELBACARLOTA, Director General at Elba Carlota Beach and Convention Resort, responded to this reviewResponded April 21, 2019

Dear Sylvia B,

Thank you very much for your comments and score.

We are pleased to know you have enjoyed your stay among us and we have reached your expectations with our job and service.

We take note about some issues as one of our interests is receive the feed back from our guests in order to improve and get better day by day.

I really thank you for your comments and we are looking forward to seeing you soon once again.

Receive our best regards.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews