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All reviews animation team pool area shopping centre sea view lobby bar half board lovely hotel evening shows aqua gym plenty of sunbeds plenty of choice fidelity card reception staff main restaurant small shopping courtesy room games room
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Reviewed December 6, 2018

have just come back from this hotel and it was our 5th visit. Did not think as much of it this time. Entertainment was just OK. Food was a let down, with luke warm meals and undercooked and overcooked food. The big, big plus about this hotel is the staff. If they lose people like Penna, Youbi and many others, it would be a shame. Reception, bar staff, room cleaners and restaurant staff were all exceptional. Location perfect. Bit tired, decorwise. Have always loved this hotel and hope to go back but things need to happen to get it back in shape. Had a good holiday but not our usual great one. Thank anyway, hope for the best.

Date of stay: November 2018
Thank jayjayj1554
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELBACARLOTA, Director General at Elba Carlota Beach and Convention Resort, responded to this reviewResponded December 8, 2018



Thank you very much for your comments and score.

We are sorry that this time, not everything has been to your liking.

We take note of your comments that are sure to help us improve for future occasions.

We hope you give us another opportunity to show you all our improvements.

With my best greetings and regards.

Miguel Angel Sánchez
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2018

Room tip: We had a junior suite which was spacious had a massive comfortable bed good pillows and a sea view, well worth the extra money.
Date of stay: November 2018
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ELBACARLOTA, Director General at Elba Carlota Beach and Convention Resort, responded to this reviewResponded December 6, 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 4, 2018

Room tip: good views with all rooms
Date of stay: November 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ELBACARLOTA, Director General at Elba Carlota Beach and Convention Resort, responded to this reviewResponded December 6, 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 4, 2018

Really loved this hotel , can't think of any negative's ,yes airplanes went over hotel frequently but you hardly notice after a few days,food was lovely something for everyone,rooms were cleaned every day,staff were very friendly, animation team put three shows in the week we were there Lion king ,we will rock you and Mamma Mia all excellent,will definitely be returning, thank you to all the staff at the Elba Carlota for a fantastic holiday

Date of stay: November 2018
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Jackie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELBACARLOTA, Director General at Elba Carlota Beach and Convention Resort, responded to this reviewResponded December 6, 2018

Dear Jackie L,

Thank you very much for all your comments and score.

We are always proud of reading opinions like yours which help us at the same time to carry on working with the same goal of making the most enjoyable stay to all our guests.

Looking forward to seeing you soon among us once again, receive meanwhile our best regards.

Miguel Angel Sánchez
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 4, 2018 via mobile

We stayed at the Elba Carlota the end of November. My sister and i thoroughly enjoyed our stay .The food was amazing (never saw 1 fly in the restaurant) plenty of choice especially the desserts . The staff were always friendly and hard working. Sunbeds were never a problem there was always plenty (didnt see any broken or dirty ones). Drinks were fine could get branded if you asked never waited long to be served. Location was good shopping centre next door but a bit of a walk into the Main shops and bars took about 10 mins. Our room was kept clean and tidy towels replaced when required, our cleaner was very pleasant always singing and nothing was too much trouble . We would definitely stay again

Date of stay: November 2018
Trip type: Traveled with family
2  Thank elainesB8528JA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELBACARLOTA, Director General at Elba Carlota Beach and Convention Resort, responded to this reviewResponded December 6, 2018

Dear Elaine S,

Thank you very much for you comments and score.

We really appreciate that you share your experience among this detailed feedback with other users of TripAdvisor.

Making sure we have reached your expectations with our job motivate us to carry on working in the same goal.

We are looking forward to seeing you soon once again.


With my best greetings and regards,


Miguel Ángel Sánchez
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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