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All reviews animation team pool area shopping centre sea view lobby bar half board lovely hotel evening shows aqua gym plenty of sunbeds plenty of choice fidelity card reception staff main restaurant courtesy room small shopping games room
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Reviewed November 8, 2018

Excellent hotel , plenty of food choices, Staff are very friendly and very helpful. The animation team are AMAZING and the end of week show was brilliant. They are so talented and make everyone feel welcome. This was our 3rd visit and will definately be back....we just love it

Room tip: Junior suite was lovely, beds very comfortable and sea view amazing
Date of stay: October 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
Thank 423vals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELBACARLOTA, Director General at Elba Carlota Beach and Convention Resort, responded to this reviewResponded November 11, 2018

Dear 423vals,

Thank you very much for your comments and punctuation.

It is a pleasure to read that with our effort we have helped to meet your expectations.

We like to know that our customers feel at home and that we are here to take care and to attend them and I think that is why we have such a high index of repeat costumers.

I hope to continue counting on you as a member of our great family and to see you again in the future.

We are more than happy with your next visit. The 4th.

Miguel Angel Sánchez
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2018 via mobile

We arrived on 24 Oct 2018 at this beautiful hotel we had a slight delay in our room so got upgraded which we was grateful for the staff are amazing in both the restaurant and the bars reception staff were always cheerful and helpful the food was amazing and always something for everyone and plenty of it the pool area is lovely so are the garden areas but what made our holiday the best ever was the entertainers ....Adrian (charlie) he's got us all involved in the activities even got my husband to be priest in mama Mia lol....then theres lenny always happy and getting us up and dancing ...vincenzo the main man who was away half of our stay but got to know us straight away when he arrived back and most of all the most amazing Christina who my son ceiran absolutely adored she was the newest member of the team but always gave 100% and never failed to have a smile on her face and get everyone involved ....most definitely will return

Date of stay: October 2018
Trip type: Traveled with family
Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELBACARLOTA, Director General at Elba Carlota Beach and Convention Resort, responded to this reviewResponded November 11, 2018

Dear Linda L,

Thank you very much for all your comments and score.

We are always proud of reading opinions like yours which help us at the same time to carry on working with the same goal of making the most enjoyable stay to all our guests.

Looking forward to seeing you soon among us once again, receive meanwhile our best regards.

Miguel Angel Sánchez
Hotel Manager

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Reviewed November 6, 2018 via mobile

This Hotel is great..Very clean food superb..One heated pool for the kids well and the grown ups .Right on the beach.. Out the gate to the right there's a shopping center for your morning paper and lots more..We always turned left and walk 10 mins where all the other shops and bars are my favourite..It a great walk along the beach..See the camels..Hotel pool bar is good or you have a bar in the hotel shame there's no music unless there's a show on.!!. The team that do all the stuff for the kids is fab they do loads with them and they do a great dance..The rooms are great very clean i would go for a sea view..or even a suit...Your only 15 mins from the Airport so taxi is the fastest way..Theres a shower room if you have a late check out is lovely with towels..

Date of stay: October 2018
Trip type: Traveled with family
2  Thank Kaysreviev2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELBACARLOTA, Director General at Elba Carlota Beach and Convention Resort, responded to this reviewResponded November 6, 2018

Dear Kaysreviev2015,

Thank you very much for your score. We are happy meet your expectations as it is our main goal.

It is a pleasure to read opinions like yours and to know you have enjoyed the hotel location, the service given, the food and specially the hard work of our staff.

We are looking forward to seeing you soon.

With our best greetings and regards,


Miguel Angel Sánchez
Hotel Manager

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Reviewed November 6, 2018

Room tip: Go for a seafront suite, a bit more expensive but worth it.
Date of stay: October 2018
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Jet2holidays
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
ELBACARLOTA, Director General at Elba Carlota Beach and Convention Resort, responded to this reviewResponded November 6, 2018

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 4, 2018 via mobile

The outstanding staff make this hotel, their enthusiasm and friendliness is superb, especially the animation team! By far the best entertainment we have received in any hotel, big thanks go to Leniel, Charlie and Christina, you guys are the best! The standard of day and evening entertainment is 5 star. The food was good, excellent variety and Halloween was amazing. The only negatives were that the air-conditioning isn’t very powerful and the cleanliness around the pool needs greatly improving, the sunbeds, tables, drink bins need cleaning more frequently, there did not seem enough staff outside! In the whole we had a fabulous time and would definitely return!
The Hustwit and Woolliscroft families.

Date of stay: October 2018
Trip type: Traveled with family
2  Thank GrandTour46457991539
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELBACARLOTA, Director General at Elba Carlota Beach and Convention Resort, responded to this reviewResponded November 4, 2018

Dear GrandTour46457991539,

Thank you very much for your comments and score.

It is a pleasure to know that you have enjoyed your stay among us and that we have reached your expectations.

It also make us happy to read that the food has been to your liking, as well as the animation Team, and such an special ocasion as it is Haloween

By contrast, we apologize and take note of the issues mentioned in order to improve day by day.

It will be a pleasure to welcome you on your next visit and we will commit ourselves to improve these aspects.


With our best greetings and regards,


Miguel Ángel Sánchez
Hotel Manager

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