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Hotel Elba Carlota
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Reviews (4,395)
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542
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2,037
1,570
542
165
82
Show reviews that mention
All reviewselba carlotaanimation teamshopping centrepool areasea viewlovely hotelbar staffthemed nightsplenty of sunbedsevening showshalf boardplenty of choicemain restaurantcourtesy roomflight pathsmall shoppingfish
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2,252 - 2,257 of 4,396 reviews
Reviewed September 5, 2013

I went to the elba carlota with my partner and our two friends. We had an absolute brilliant time and no problems at all.
Airport transfer was a very short distance and was approximately about 20 mins which is great. You do get the planes fly over as the hotel is in the flight path, when you have been there for a day you do get used to the sound and we found it quite interesting to see the planes fly over. When we arrived we had champagne to welcome us which was amazing. Check in didnt take 10 mins when we arrived which was even more brilliant. Room was outstanding when we got there very clean and had all the things that we needed. Our view wasnt very amazing from the balcony but your never in the room are you?
Sunbeds are locked until 9 so you cannot access any sunbeds until 9 which is brilliant so you have no people reserving sunbeds at silly times in the morning.
Waterpark was amazing we enjoyed our day out and was really good for money.
Entertainment team worked very hard day and night and put on some outstanding shows.
Hotel staff are really friendly and we had no problems.

CRAZY AQUAGYM WAS THE ONE! Need to do this on a wednesday if you go. Brilliant.
Shopping centre about 5 mins from the resort plenty of handbags/purses/shoes/wallets/perfume/aftershave/jewellary all at really good prices. There is also a spar in there aswell. Also you have the town centre which is brilliant with some really good english bars and taxis are really cheap aswell.
Food was amazing, they put on different themed nights, not our repitive food that some places are like. I really recommend this place and get value for money.
BEACH IS BEAUTIFUL :)

  • Stayed: August 2013, traveled with friends
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5  Thank Gemma H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELBACARLOTA, Gerente at Hotel Elba Carlota, responded to this reviewResponded September 23, 2013

dear miss Gemma,

Thak you very much for th e review you have written about hotel Elba Carlota.
It is always a great pleasure and very satisfying to see that our guests have enjoyed their holidays here with us, and apreciate our hotel, our staff and our services.
I will make sure to pass the good notice to the rest of our staff, as they wil also be very happy to read your kind words.
I am very much looking forward to yur next stay with us!

Jose Rodríguez.
Director.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

I stayed here with my girlfriend in July. We had a really nice time and the hotel was very good.

The Staff were really friendly and helpful, especially the guys on reception. The bar staff were friendly and tried their best to serve people in order at busy times. The animation team worked hard and tried their best to make everyone feel involved.

The room was clean and tidy, and did the job. The bathroom was nice. Did have one issue with the sliding door when we arrived but one call to reception and the maintenance guy came within minutes and fixed it so couldn’t complain, in fact was quite impressed. Would have been nice to have a view from the balcony but we got a good deal so wasn’t bothered that we got a view of the Eurospar car park. The air con worked really well.

The pool area is really nice, and you can get snacks form the bar around lunch time. We didn’t have a problem all week getting sun bed but the umbrellas go pretty quickly so you will need to be up early to get one.

The Restaurant is quite big and can get really busy at peak times. The problem with it is that the waiters are so busy that they can take a while to serve you a drink. The food was alright but we did struggle a couple of nights finding something to eat. The breakfast was nice, probably the best meal.

The town Is around a 15 minute walk and has a few Bars and Restaurants. Also there are quite a few shops around. We went to the Market on the Saturday which was not worth it really, most is cheap tat. There is also a shopping mall next to the hotel, this is quite nice and they sell some good bits. There is also a place in the mall to book trips up, we did this and its linked to the hotel so was really good.

We had transfers included in our package but we would have rather just got a Taxi from the airport as Taxis are not expensive and the bus we got stank and took us round every other hotel first.

On the whole we really enjoyed our stay and would go back. Nice Hotel and nice place.

  • Stayed: July 2013, traveled as a couple
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7  Thank bellmo83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELBACARLOTA, Gerente at Hotel Elba Carlota, responded to this reviewResponded September 23, 2013

dear sir / madam,

I would like to thank you for the review you have written about our hotel.
It is a great pleasure to read such a complete and positive review about hotel Elba Carlota.
For us it is a great motivation, and I think a good source of information for future guests.
Myself and the rest of our staff are looking forward to your next stay here with us!

Jose Rodrñiguez.
Director.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

Lovely set up and swimming pool, beautiful location, super funny staff and different activities/animation...all inclusive is great, and we really enjoyed all, also my boy in the mini-club structure. Just one note: food is not great, really repetitive and not much tasty..
All in all satisfied and we'd go again!

Room Tip: pool view¬!
  • Stayed: April 2013, traveled with family
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3  Thank deialex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELBACARLOTA, Gerente at Hotel Elba Carlota, responded to this reviewResponded September 22, 2013

dear miss Alessia,

Thank you very much for the review you have written about hotel Elba Carlota.
It is a great pleasure to see you have enjoyed your time with us and have apreciated our hotel, services and staff, as that is what we try to achieve every day for all of our clients.
Myself and the rest of our staff are looking forward to your next stay here with us.

Jose Rodríguez.
Director.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2013

We have just just returned from a fantastic wk with our 5yr old daughter,the hotel itself is excellent very clean and modern with a even mix of nationalities .the standard rooms are nice and spacious for a couple but become cramped when having to use a additional child's bed and very well look,ed after buy room service .Food was very well cooked but not the greatest of variety especially for youngsters that are not fans of chips,all restaurant staff were v friendly and helpful.the pools are fantastic especially the cuccuzzi and child's pool our daughter was never bored the daytime entertainment was superb and very jovial .unfortunately the evening entertainment didn't quite match this standard largely with the room layout to blame with a very formal seating arrangement.The holiday was fantastic and would highly recommend to others ,but would recommend upgrading room to get some additional privacy if travelling with children.The only real negative was the man in the hotel gift shop who was quite possibly the rudest person I've ever met whilst holidaying abroad ,very abrupt and miserable .
All in all had a great time made some great memories and met brilliant friends

Room Tip: Upgrade to junior Room if travelling with children
  • Stayed: August 2013, traveled with family
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2  Thank Martin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELBACARLOTA, Gerente at Hotel Elba Carlota, responded to this reviewResponded September 2, 2013

dear Mister Martin,

I would like to thank you for taking the time to write about your experiences in our hotel.
I am very happy to see you write that you have enjoyed your holidays here with us, as this is what we try to achieve for all of our clients.
The reviews we get about our hotel are a great motivation for us, and also help us to impove, thank you very much for that and I hope to see you again very soon,

Jose Rodríguez.
Director.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 31, 2013

Just been here for a week returned on the 28th August was fab great location yes the airoplanes fly over but not a problem at all it's like a few seconds and they gone . Lovely and clean great staff brilliant animation team. Lovely bar upstairs if you did not like the entertainment . Don't read the picky bad reviews this is a lovely hotel and I would definitely return .

  • Stayed: August 2013, traveled with family
    • Value
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4  Thank Susan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ELBACARLOTA, Gerente at Hotel Elba Carlota, responded to this reviewResponded September 2, 2013

dear miss Susan,

Thank you very much for the kind words yoou have spoken about our hotel.
It is a great pleasure and very satisfying to see you have enjoyed your time with us and have apreciated our hotel, our facilities and our staff, as that is our main goal for all of our guests.
I am looking forward to see you again, hopefully very soon!

Jose Rodríguez.
Director.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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