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The Royal Arms Restaurant & Hotel
Reviewed November 28, 2011

This was a KGB Deal of one night's B&B for 2 people, which we took up and enjoyed very much. The location is in a lovely rural village with first class views over open fields to the rear. It reminded us of a farm where the barns and buildings had been converted into self contained units consisting of a bedroom, dressing area and bathroom. We were greeted with a glass of sparkling wine which was part of the deal and stayed in the lovely cosy bar for another drink before making our way across the courtyard to our room.

We came back later for an evening meal which was absolutely first class, reasonaly priced and made us want to go back again very soon to try some more off this wonderful menu - the curry looked very tempting. Breakfast was truly amazing with a very generous helping of bacon and more importantly what I call a proper sausage, which looked like a Lincolnshire Sausage. The mushrooms were lovely and the baked beans were served in a gorgeous little black teacup.

We were made very welcome, everything was first class and the owners and staff could not do enough for us. We were about 40 miles away from home but it was a nice pleasant easy journey and as we are retired, will make a lovely trip out for lunch when we want a good quality bar meal.

Room Tip: Some of the rooms have views over the open fields and there is a footpath right next to the car park...
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  • Stayed: November 2011, traveled as a couple
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2  Thank dopeydorothy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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357 - 363 of 409 reviews

Reviewed November 27, 2011

We picked up a good deal on KGB discounts: a room for 2 for £35 including breakfast and sparkling wine. There are a lot of positive things to say about this place but for us a couple of things let it down so we rated is as very good rather than excellent.
On a positive note the room was lovely- nicely decorated with everything you need and a very comfy bed, the hotel itself looked lovely throughout especially as the christmas decorations were up, the restaurant menu looked very tempting although we didn't eat there due to the high evening meal prices (£18.95 for 1 course so we nipped to a more reasonably priced pub a few miles up the road), the bar was really cosy with a nice log fire, the service was great apart from one incident (see below re heating) and the breakfast was second to none - continental style, followed by a wonderful full english made with high quality ingredients and cooked to perfection!
The things that let it down slightly were a cold room - the heating was on a ridiculous '2 hour on, 2 hour off' pattern and as the radiators were switched off when we arrived, our room was freezing cold and we had to wait 2 hours for the heating to come on until we could get any heat in there - we got a disappointing response from the staff when we reported this, i.e. nothing was done about it. The towels provided by the hotel were thin and scratchy and the restaurant was very pricey. Other than that it was an enjoyable stay and great value with the KGB deal, think we may have been less impressed had we paid the full price though.

Room Tip: Room 7 is good as it's in the corner so no passing footfall outside, ask them to put the heating...
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  • Stayed: November 2011, traveled as a couple
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2  Thank Danderby1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2011

Thank you Royal Arms for a wonderful night away. I agree with the previous reviewer that the room could have been a bit cleaner (cobwebs on the ceiling, mould in the shower) but I have stayed in far worse so I really can't grumble for 35 quid.

The room was basic but pleasant. Tea and coffee if you want it and toiletries in the bathroom if you forget yours. The bed was comfortable (but very squeeky!) and the pillows, duvet and linen were of good quality. Heater can be self adjusted in the room and the tv and general fixtures and fittings were all in working order.

The bar and restaurant was fabulous! Reals ales, good wine list, really cozy with lots of trinkets to admire if you don't want to talk to the boring other half. Eventhough we were pretty much alone in the bar and restaurant (Thursday evening?!?!?!), we didn't feel rushed through the meal and I very very much enjoyed the chicken main course from the specials board. Prices were higher than your average pub/ barmeal but the quality (& quantity!) were spot on.
Breakfast the next morning was sufficient... a few choices from the buffet table and a very well cooked full english. 10 out of 10 for beans and hash browns! Yum.

Overall, safe parking, adequate rooms, very good bar and restaurant, efficient service. Would certainly return with another KGB voucher... we even got a free glass of bubbly each!

Very many thanks for a relaxing mini-break. Well done for such a lovely establishment.

Room Tip: We stayed in the chalet-style rooms and they were very quiet and had a lovely open view of the field...
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  • Stayed: November 2011, traveled as a couple
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Thank HoneyMuffinPickles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2011

Set in a beautiful location in the historic village of Sutton Cheney, this hotel aspires to be many things but misses out on the basics. The rooms are well designed and peaceful. The bar is tradittional and cosy. The food in the restaurant is great but probably slightly over priced. The service is polite and efficent. However it is the basics that are lacking and could so easily be put right.
Cleaning is not good enough throughout the hotel and especailly the rooms which have dust on all the skirting boards, tiles not cleaned, under sinks not clean,, dirty toilets, grubby kettles, everything feels that it has had a quick wipe round but never a planned detail clean.
The Hotel is cluttered and lacks a coherent theme. The restuarant feels as if it has been the lost property dept of the region for many generations with so much junk hanging from walls and beams. We had breakfast under a pair Doc Marten boots hanging from a wall.
The internet access is poor and was a complaint of many guests. The code on the back of the room door isnt the right one and after trying to get that to work( getting very annoyed) , we went to the main building and was told that it was the wrong one , given a new one and then told that it wont work in the rooms eventhough I had clearly booked a room with internet access and the poster on the door said that it was .
This poor communication is rife throughout the hotel. It was a real challenge to find out the breakfast time as there is a mismatch between website, hotel literature and posters in rooms.

We had a great time, came away relaxed, refreshed and will be going back but this lack of attention to detail was frustrating. The next time the manager walks into a room or the hotel they need to have eyes wide open as this was a universal feeling throughout the many quests we spoke to.
Sort out the Internet, I was on a weekend away with the wife and I was probably too forgiving , dont advertise what you cant hope to deliver.

Room Tip: The rooms in the far court yard do not get Internet access despite the advertising saying that they...
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  • Stayed: October 2011, traveled with family
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2  Thank archer61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalArms, Guest Relations Manager at The Royal Arms Restaurant & Hotel, responded to this reviewResponded October 19, 2011

Thank you for your time to write a review about your stay, Firstly I am glad you did enjoy your stay. sorry to hear you found some aspects of the Royal Arms unsatisfactory , I will certainly look into them. in regards to the free wireless internet, Their is a notice in all the rooms stating that the wireless connectivity is limited in some of the chalets but guests are more than welcome to use the bar and lounge where their is a perfect wireless signal. We do have 3 rooms which also offer perfect wireless but do have to be requested and are subject to availability.The Decor and traditional theme throughout the restaurant and bar is always positively commented on but like many themes cannot always be to everybodys taste.

Hope to see you again !

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 4, 2011

This was an overnight stay in a converted coaching inn, courtesy of Groupon. The room we were given was one of the standard ones and although not very big it was clean and cosy. The bathroom had a shower that would have been better if it had been a little larger, as you couldn't wash properly without banging your arms on the sides but the rest of the bathroom was clean and well presented. We slept well, as the bed was very comfortable.
We had booked dinner in their restaurant and although quite pricey, the food was wonderful, very well cooked and presented, even the vegetarian options were imaginative and there were more choices than the standard tokenism two... our compliments to the chef...... we enjoyed it that much it helped to cushion the shock of the bill. The staff were friendly and the breakfast, cooked to order, was also very nice.
All in all it was an enjoyable stay at a welcoming, friendly hotel with wonderful food. If we save enough, for a special occasion, we would return to stay in one of the larger rooms and enjoy another great meal in their restaurant.

Room Tip: The larger rooms offer more space and some of them have two floors. If you have a standard room, as...
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  • Stayed: September 2011, traveled as a couple
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2  Thank Jenonnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 29, 2011

Stayed last weekend with a party of friends as we were recommended that the royal arms was the best place in the area for food drink and atmosphere, it certainly was fantastic, great service from the moment we arrived. Gorgeous setting with outstanding views. Selection of drinks at the bar was very good and more importantly a very good wine list. The family owners were very accommodating and the gentleman at the bar kindly went out his way to look after us. Rooms were very clean and really nicely decorated. Breakfast was good but could have done with some porridge other than that HIGHLY RECOMMENDED , can't wait to stay at Christmas as i'm told the atmosphere is unbeatable.

  • Stayed: September 2011, traveled with friends
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1  Thank sally n s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2011

we bought a groupon voucher and it included one nights stay for 2 plus breakfast plus 2 glasses sparkling wine excellent value for money,
the food was absolutely delicious, and very well presented , we opted for the 2 for 15 or 3 for 18 and the presentation and quality was just fabulous they also cater for weddings and seperate marquees its ideal , also they do xmas dos which a few were sold out so its a popular venue,the owners were very welcoming the staff were all pleasant and friendly and helpful, the room was a delight ,,four poster bed and a view across open countryside, very near attractions battl e of bosworth twycross ashby canal wharf, we cant wait for another voucher it made a lovely change and so quiet ,we were short on tea bags and milk and towels but on asking they were brought over within minutes , the bed was so comfy!!!

Room Tip: we stayed in the rooms outside which were very nice a bit of noise from a party but on the whole lo...
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  • Stayed: September 2011, traveled as a couple
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3  Thank frizzLeicester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about The Royal Arms Restaurant & Hotel

Address: Main Street | near Market Bosworth, Sutton Cheney CV13 0AG, England
Location: United Kingdom > England > Leicestershire > Sutton Cheney
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Sutton Cheney
Price Range: $83 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Royal Arms Restaurant & Hotel 4*
Number of rooms: 18
Official Description (provided by the hotel):
The Royal Arms Restaurant and Hotel, A place which surpasses any traditional definition. We are nestled on the Leicestershire - Warwickshire border, situated in beautiful rural setting very close to where the historical Battle of Bosworth took place and within a convenient distance to Twycross Zoo, The Ashby Canal, Bosworth Park and for race fans - Mallory Park race track. We are a renowned 4 star rated restaurant and inn with 18 rustically decorated en-suite bedrooms in our stand-alone barn style accommodation adjacent to the main building. The backdrop of idyllic rolling countryside makes The Royal Arms perfect for a romantic getaway, business stop over, your wedding reception, many a celebration and team building days and a whole host of events. We have excellent private dining and conference facilities, and a purpose built barn with adjacent marquees for weddings and banqueting. Be it a visit for business or pleasure you will be offered a warm and genuine welcome in this home away from home. ... more   less 
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Also Known As:
The Royal Arms Restaurant And Hotel
The Royal Arms Restaurant Hotel Sutton Cheney
Royal Arms Sutton Cheney

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