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“LONG WEEKEND BREAK”
4 of 5 bubbles Review of The Sun Hotel

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The Sun Hotel
Ranked #6 of 8 Hotels in Hitchin
Norwich, United Kingdom
1 review
“LONG WEEKEND BREAK”
4 of 5 bubbles Reviewed May 2, 2013

Having stopped off previously and had Sunday lunch thought of Sun Hotel when considering weekend away.Hotel situated in centre of town and very accessible. Easy check in and receptionist very informative about hotel and towns amenities. The room was comfortable and the food was excellent (the breakfast in particular with a good choice of dishes well prepared). Set me up for the day ahead. The real stars though are the staff. They were all friendly, very helpful and efficient. All stars in fact. A pleasant weekend infact.

Room Tip: rooms away from high street are quieter
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alan w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason C, Manager at The Sun Hotel, responded to this review, May 5, 2013
Thank you for your lovely comments regarding your recent stay, we're glad you enjoyed the food and that the team were helpful. We look forward to seeing you again.
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352 reviews from our community

Traveler rating
    91
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    94
    35
    19
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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English first
York, United Kingdom
1 review
2 of 5 bubbles Reviewed April 29, 2013

I stayed at sun hotel for my brothers wedding party on entering the room it had a musty smell the room was also very dusty the bathroom was really dirty the shower screen looked like it had never been cleaned and the shower head needed serious descaling needless to say I never had a shower my son in law was in another room and he did have a shower and the whole pipe broke off with water squirting everywhere my husband went to report this and was asked if he could fix it as there was no one in the hotel to do it we stopped the water from coming out but the pipe was still broke but no one from the hotel even went to look towels and linen were badly stained and although most of the staff were really friendly I I will not be staying in the hotel again and wouldn't recommend it I may have considered it if we had more concern and help with the shower incident and not just told to sort it ourselves

Room Tip: Not at this hotel unless you take cleaning gear and a tool box
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason C, Manager at The Sun Hotel, responded to this review, May 5, 2013
Thank you for taking the time to give your feedback regarding your recent visit. We wouldn't ask guests to make their own repairs and apologise if this was the impression given. As we couldn't fix the problem overnight we could only offer another room to use on this occasion and again our apologies for the inconvenience caused. We will look into the housekeeping issues raised and thank you again for your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Hitchin hotels

Lincoln, United Kingdom
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 bubbles Reviewed April 27, 2013

Stayed here recently for a weekend whilst working in the area. Hotel is well placed in the middle of the town with many restaurants nearby. My room was adequate but that is really all I can say about it. It had a double bed squeezed into it which was only accessible from one side. The en-suite was rather small with a shower which was actually rather good. The building itself is an old coaching house so one should accept that the rooms are laid out in somewhat of a rabbit warren of corridors.
I was worried about evening noise after reading other reviews but on my stay noise was never a real problem.
I ate in the hotel on the Sunday night and the food was pleasant. Be aware that the restaurant becomes extremely busy on a Sunday afternoon/evening.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DaveJnr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason C, Manager at The Sun Hotel, responded to this review, May 5, 2013
Thank you for your feedback regarding your stay, we're glad you had a peaceful nights sleep and hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derry, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed April 26, 2013

I stay here quite regualry for business, the rooms are a bit hit and miss, I have been unfortunate to have a room where there was not enough head height to stand up for a shower, the shower head could not be attached to anything and there was no screen, who has time for a bath when travelling with work?
Breakfasts are OK, the waitress is always pleasant. receoption staff are helpful enough too.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ExDonegal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason C, Manager at The Sun Hotel, responded to this review, May 5, 2013
Thank you for your comments, we're glad you find the team helpful on your visits. All the rooms vary and you can certainly request a specific room on your next visit.
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Bedfordshireclanger
Level Contributor
121 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
3 of 5 bubbles Reviewed April 21, 2013 via mobile

Not particularly busy but we had to wait ages. My partners meal was good and she enjoyed the fish. I had a burrito but the wrap was thick,floury and in edible. The filling had little content that could be called meat, it had about nine or ten kidney beans in a spicy mix. I left it. The two meals were a 'Thor for £9.95 special' sorry not worth it.

Stayed April 2013, traveled as a couple
Helpful?
Thank Bedfordshireclanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason C, Manager at The Sun Hotel, responded to this review, April 26, 2013
Thank you for your comments regarding your recent visit. We're sorry on this occasion you did not enjoy your meal and will look into the product mentioned
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crewe, United Kingdom
Level Contributor
89 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 bubbles Reviewed April 15, 2013

the sun hotel is ideally situated in the middle of hitchin town i stayed there for 4 days as i was working in the vicinity if you google this hotel you will find that some rooms are supposed to be haunted i know one is room 10 i never experienced anything but i dont believe in that stuff all in all the hotel was very historic and the food was great it was clean and tidy and sleep was ok although the room was always cold even with radiator on full blast i would definately stay here again as the location is worth the few negatives that some people give.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrewg10_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldEnglishInns, Manager at The Sun Hotel, responded to this review, April 24, 2013
Thank you for taking the time to review your recent stay with us, we’re glad you enjoyed it despite the cold! We look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed April 12, 2013

the Sun hotel is an old building full of character, twisting corridors and quirky rooms. what really makes it a good place to stay though is the staff. They are without fail, polite, helpful and genuinely nice to deal with, even when they're very busy.

I'd stay here again at any time.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OldEnglishInns, Manager at The Sun Hotel, responded to this review, April 24, 2013
Thank you for your comments and we’re delighted to hear the team looked after you during your stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Sun Hotel

Property: The Sun Hotel
Address: Sun Street, Hitchin SG5 1AF, England
Location: United Kingdom > England > Hertfordshire > Hitchin
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #6 of 8 Hotels in Hitchin
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Sun Hotel 3*
Number of rooms: 32
Reservation Options:
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Also Known As:
Sun Hotel Hitchin
The Sun Hotel Hitchin, England

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