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“'not welcome'”
Review of Prezzo - Hitchin

Prezzo - Hitchin
Ranked #132 of 182 Restaurants in Hitchin
Price range: $40 - $81
Cuisines: Italian
Dining options: Lunch, Reservations
Restaurant details
Dining options: Lunch, Reservations
Reviewed March 3, 2014

went for lunch with my friend on a monday. when we walked in there was no one to show us to a table, so we took it upon ourself to sit at a table. the waitress (who was working by herself) came out of the toilet and did not seem to happy when i walked up to the desk to take two menus. i had the calamari and the lobster linguine, both bland. our starters was sat on the pass for around 3 minutes before they was served to us. when the mains was served i had finished my drink and was not offered a second, nor did the waitress do any follow ups. whilst we was eating our mains, the waitress and the pizza chef took a table at the far end of the restaurant and seemed to be eating. the bill came to 45 pound and we did not leave a tip. even on quiet shifts the staff should be attentive! but what can you expect from a high street chain? will not be back

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2  Thank nibbles59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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161 - 165 of 230 reviews

Reviewed February 26, 2014

The food was average, decor was nice though, but the service was so bad, so so bad. Got sat and didn't get our drinks order for 20-30 minutes, then had to wait another 20-30 minutes at the end waiting for our bill, These two interactions were the only time we saw our waitress. I don't think we were alone in getting bad service as we were near the bar and we kept seeing people going up and asking for the bill.

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Thank Peter L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2014 via mobile

If your looking for a nice evening with reasonably good food then this is an ideal restaurant. Basic but good Italian food. Most of the staff are friendly and helpful. There was one waiter who was a slight exception to the rule but nothing worth complaining about, maybe he just didn't like children!!! The service was very good and efficient the food arrived quickly and was lovely, hot and well presented and tasty!! The excellent deals the restaurant chain offers means it is good value for money!! It is a very noisy restaurant and you will sit very close to the table next to you which is a shame as it felt a little intrusive!!
I have to add that the children's meals are amazing value for money and one of the main reasons we will definitely return!!

Thank becklou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2014

Excellent food staff are perfect and couldn't do enough for us only one mistake (ours) we went when kids eat free week

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Thank 50,552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2014

I had a lovely lunch here on 14 February. I went with my daughter. We had garlic bread and olives as an appetiser and ordered a bottle of the house red. A glass of this went down very well with the bread and olives.

We both had a pasta dish one with Gorgonzola, pancetta, brocolli, leeks and chicken in a creamy sauce and the other with chicken, pancetta and roasted peppers in a creamy tomato sauce with rosemary. We shared a side salad. Could not fault the food; it was very tasty and portion size sufficient.
We could not manage a desert but did have coffees.

A lovely meal in a nice spacious restaurant with excellent service from a very personable and extremely efficient waiter

I will certainly return.

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Thank Igirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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