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“Great Few Days Away”

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The White Cliffs Hotel
Certificate of Excellence
Bedfordshire
Level Contributor
69 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Great Few Days Away”
5 of 5 bubbles Reviewed July 28, 2013

We booked this hotel on the recommendation of a friend, we had friends visiting from Australia and wanted somewhere to stay near Dover.
What a great location, what a great hotel. The rooms were lovely and in great surroundings. Very comfortable beds. The staff at reception, the bar and breakfast were all very helpful, smiley and chatty.
Enjoyed a beer in the bar one night, very relaxing and chilled.
Breakfast, very tasty, I was tempted by the sausage sandwich one morning, great value and proper sausages, very tasty.
Worth noting if you are a light sleeper ask for a room that is not above the bar/restaurant, you can hear the noise, to me it is all part of the atmosphere and it did not go on after midnight. Everyone in my party agreed that it was not too noisy and they all slept well.
While in the area, Dover Castle is a must see, so much to see and do and such a span of history. We also walked the White Cliffs awesome views. The Shepherd Neame brewery in Faversham is another great day out.
Looking forward to staying again when I next visit Kent.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank SBS_Ferrets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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289 reviews from our community

Traveler rating
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    12
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Perth, Australia
Level Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed July 23, 2013

This is a good hotel. We stayed in a three bedroom, two bathroom top floor apartment with a roomy lounge and an equipped kitchen. It was a little warm in the hot weather but all the windows open and the breeze cooled things down nicely. The restaurant was good for dinner (served outside in the garden) and the buffet continental breakfast. The wifi worked really well in our rooms. The staff were friendly and helpful. It is a handy spot to be based for seeing Dover, et al.

I do have a couple of observations .......... not complaints!

It was surprising that wifi did not connect in the outside garden. It works really well everywhere else and if would have been handy to research our next day plans while sitting outside with something refreshing. Not a show stopper, just a little surprising.

The hotel is very keen on water conservation and this is commendable and supported. But the top floor hand held showers both cut out once raised to shoulder height ...... need a little more pump pressure chaps! Also a wall mounted shower rack would be handy. I, and lots of others, don't like one handed showers.

However, overall a good hotel and I would stay there again. I hope you will.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamburg, Germany
Level Contributor
83 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed July 17, 2013

We (family with a 3- and a 1year old kid) stayed in the Hotel for one night after our Ferry-trip from France. Had a Family-Appartement, which was a bit small, so that our 3-year old had to sleep on a Sofa bed downstairs in the livingroom while my husband, my Little son and I slept upstairs in the bedroom. Could use some dustwiping, but else all right. Food and Service is very good, even German-speaking folk around. Nice breakfast. Liked the design of the Hotel.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Luzilinde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Orchard, Washington
Level Contributor
150 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed July 12, 2013

Stayed for a night in a 4 poster room while visiting Dover. The room was big, clean and comfortable. The hotel is perfectly located if you are visiting Dover or looking to take in the Cliffs. The staff was helpful and the hotel was about what we were looking for in an out of the way B&B. The breakfast buffet was well stocked and the cost to add a little hot food wasn't too bad. The only thing I wasn't sure about was the Tepee in the Garden with a disco ball inside. Not important for the stay, just a curiosity.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arizona223
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockton-on-Tees, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed July 11, 2013

Not bad, but not as good as I suspect it thinks it is. Plusses: excellent food, big room, local real ale in bar, welcoming and attentive staff. Negatives: no net curtains in a room that overlooked the beer garden - so no wandering without clothes on (had to draw the curtains and turn the lights on); a shower that was more like one you find in a cheap London rented house than in a hotel charging £120+; the local real ale wasn't available; charged extra for a cooked breakfast - I still find that difficult to believe.

Stayed July 2013, traveled as a couple
Helpful?
Thank jon d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Walletts, Manager at The White Cliffs Hotel, responded to this review, July 14, 2013
Thanks for the kind words about or excellent food, big room, local real ale and welcoming and attentive staff. It's endearing to think that our place has a 'soul' and can think that it has aspirations beyond it's station in life. We, the staff that run the place do think it's special and love working here. We try not to rest on our laurels and work hard to make everyone's stay a great one. We don't pretend to be anything other than a place to sleep in comfort, a place to enjoy food and drink sourced and prepared with care or a place in which to relax & be happy.
Now the small details which are really important - we've now replaced the net curtains in room 12 (a guest staying previously accidentally ripped them when opening the window) so guests can wander around in their birthday suits without worry. As for the local real ale - That is the fantastic Gadd's of Ramsgate, we love to keep it fresh and crack a fresh barrel almost every day in Summer. Rarely does the font run dry, but when it does we always have a great selection of bottled ales from the same source. (Eddie Gadd is the expert and I had a chat with him over a pint and it's the only way to do it - his words!).
With regard to breakfast, we've said this before and it's worth noting again.. Our room rates include a complimentary Continental breakfast, this is advertised on our website, brochures, tariffs, email confirmations, room information folders, check-in forms and menus. Many of our guests stay whilst on their way travelling to the continent or on business and many only wish to have a breakfast from our extensive 'All you can eat' Continental Breakfast Buffet which includes tea, coffee, hot chocolate, a choice of fresh fruit juices, fresh fruit, yoghurt, cereals, croissants, toast, cold meats and cheeses. There is a choice of cooked breakfast from Eggs Benedict to Kippers and our Full English Breakfast is freshly prepared from locally sourced produce of the highest quality, a cooked breakfast is available from as little as £2.50 extra. We are a little different to 'other run of the mill' hotels that charge for a Full English regardless of whether you have it or not and we'll continue to work on improving our breakfast offering and have recently been awarded a Breakfast Award from Visit England. Our rack rates are less than those of our closest 3 star hotel competitor (their normal room rates do not include breakfast of any kind) and on a par with our Bed and Breakfast neighbours in our village. We take all feedback very seriously and love the challenge to improve our service and facilities for our many happy returning guests. We always urge our guests to inform us at the time if there is a shortfall in their expectations and then we have the opportunity to fix things there and then. Thanks for listening...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
134 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
5 of 5 bubbles Reviewed July 5, 2013

My wife and I ate and stayed here. We really liked it. I’d booked the wrong date, but they were fine about it, and upgraded us to the apartment. Since we had an apartment we asked if we could have our dinner up there- which they were happy to do, and brought it up for us. We both had fish and chips, which wasn’t bad, and you get some nice breads and olives as an appetizer. The restaurant space is really nice (we had breakfast there). The breakfast was pretty good – a decent buffet was included in the room price; cooked breakfast was extra. The apartment isn’t super posh; it’s simply but nicely decorated. It’s a little worn, but clean and comfortable (see my pics).
What impressed me most though was the service, which was excellent.

  • Stayed June 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank thenighthawks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra
Level Contributor
56 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed July 2, 2013

Stopped here three nights, so glad we chose this place rather than Dover which did not inspire us. Very relaxing and just the right combination of attention to detail and also informality.

Food at the restaurant was superb, fish and chips were huge and well cooked and the Pimms Jelly a nice way to finish. Also make sure you try the number 5 real ale.

Well done, a great find.

  • Stayed July 2013, traveled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank PrinceMan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The White Cliffs Hotel

Property: The White Cliffs Hotel
Address: High Street, St Margaret's at Cliffe, Dover CT15 6AT, England
Location: United Kingdom > England > Kent > Dover > St Margaret's at Cliffe
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites
Hotel Style:
Ranked #1 of 1 Hotels in St Margaret's at Cliffe
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The White Cliffs Hotel 3*
Number of rooms: 15
Official Description (provided by the hotel):
The White Cliffs Hotel is set in the heart of the picturesque village of St. Margaret's-at-Cliffe under a mile from the beautiful beach at St. Margaret's Bay in celebrated White Cliffs Country. This is the closest hotel in England to the coast of France at Calais 21 miles away and is just seven minutes drive from the port and Cruise Terminal at Dover. ... more   less 
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