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“A great place to stay”

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Asperion Hillside Hotel
Ranked #1 of 2 Hotels in Worplesdon
Certificate of Excellence
Reviewed February 2, 2014

We were attending a wedding inh the area and staye here for two nights with my elderly mother( 94). The service provided by the staff at the hotel was superb, they were always able to offer help no matter what our request. The breakfasts in the hotel were a delight and the food is clearly sourced and prepared with care. The rooms were both spotless, our view of the beautiful rear garden was delightful. This is a place worth staying in and offers far better service and value than characterless chain hotels. Give this place a try, you won't be disappointed.

Room Tip: Choose a room at the rear of the hotel overlooking the garden.
  • Stayed: February 2014, traveled with family
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Thank ld52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacimostert, General Manager at Asperion Hillside Hotel, responded to this reviewResponded February 2, 2014

Dear Guest,

Thank you for choosing the Asperion Hillside for your recent trip to the area Guildford, and for taking the time to post your review on TripAdvisor.

Your excellent feedback is greatly appreciated and I will certainly pass your comments on to the staff.

It's lovely to see that you found the Hillside to be a friendly, clean and homely place to stay. We are delighted that you appreciated all our efforts in delivering the high standard of service that you expected.

Thank you for your comments about our delicious breakfast. Our cooked options are freshly prepared, using the best produce, locally sourced and organic whenever possible.

We sincerely hope to be able to welcome you back to the Hillside on a future occasion.

Kindest regards

Jaci

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (382)
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236 - 242 of 382 reviews

Reviewed January 31, 2014

Very comfortable room, excellent food and friendly staff. Would definitely stay here again if in the area. Bit difficult to get out of the car park on to the very busy road outside so used the parking across the road.

Room Tip: Atay at the back, though I was at the front and it was well insulated for sound.
  • Stayed: January 2014, traveled on business
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Review collected in partnership with this hotel
Thank Malcolm D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacimostert, General Manager at Asperion Hillside Hotel, responded to this reviewResponded February 1, 2014

Dear Guest,

Many thanks for taking the time to post your review on TripAdvisor.

We are delighted that you enjoyed your stay at the Asperion Hillside, found the rooms comfortable and the staff friendly.

I am truly pleased by your comments our excellent food. We use fresh, locally sourced and organic produce whenever possible, and we cook our dishes to order with passion and attention to detail. We have been awarded 3 star, the highest accreditation possible by the sustainable restaurant association, and it's lovely to see that you appreciated our efforts!

Due to our high occupancy rates it is not always possible to place all of our guests in non-road facing rooms, but we are pleased that you found your room well insulated for sound.

We do hope to welcome you back to the Asperion Hillside in the not too distant future, be it for an overnight stay or alternatively to enjoy a freshly prepared dinner in our restaurant!

Kind Regards,

Jaci

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Reviewed January 28, 2014 via mobile

Clearly take themselves very seriously: positives - very clean, smart, comfy etc. Negatives - few smiles, list of rules on arrival, when asked if they could call for a local taxi "they dont do that".. Good value, and would go back, just a little friendliness would make it great.

Stayed: January 2014, traveled with friends
Thank EdFindlay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacimostert, General Manager at Asperion Hillside Hotel, responded to this reviewResponded February 1, 2014

Dear Guest

Thank you for taking the time to share your comments and post your review on this web site.

We are delighted that you found the Asperion Hillside to be clean, comfortable and smart. We take on board your comments regarding the “list of rules”, however the majority of hotels have similar conditions, and as we are proud of our transparency we would prefer for our guests to be aware of breakfast times, how the honesty bar works as well as reception hours from the offset.

2014 is our 9 year anniversary and in we have amassed numerous awards during this time. In addition to that, we have consistently ranked n.2 or n.3 on Tripadvisor since opening and been awarded the TripAdvisor Certificate of Excellence for all these years, which is a testament to our hard work and approved by the 90% of the guests who stayed with us.

We strive to provide all our guests with the highest quality of service, food and accommodation. We are truly surprised that a staff member would not call a taxi as this is part and parcel of duties covered by every hotel reception, perhaps on this occasion there was a miscommunication. .

We are disappointed that you don't agree with the vast majority of guests; however, we would be delighted to welcome you back soon, for you to experience the Asperion Hillside.


Kind regards
Jaci

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 24, 2014

We stayed here for a night in January 2014 and really enjoyed our stay. Its a beautiful place and an absolute bargain: the room was huge with a very comfortable king-sized bed, the bathroom was big and spotlessly clean. We looked out onto a magnificent garden and had a very peaceful stay. The staff were warm, friendly and welcoming - Jaci was very helpful in suggesting dinner places and we really enjoyed the place we picked from her recommendations. I love the idea of their honesty bar and we found their communal area very well presented and relaxing. The breakfast was delicious and the menu caters for everyone. I would highly recommend a stay here for a well-priced and comfortable stay.

Room Tip: We loved our garden-facing room - it was so quiet and peaceful.
  • Stayed: January 2014, traveled as a couple
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Thank jojo244
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacimostert, General Manager at Asperion Hillside Hotel, responded to this reviewResponded January 25, 2014

Dear Guest,

Thank you for choosing the Asperion Hillside for your recent weekend break to Guildford, and for posting your excellent review.

We are delighted that you appreciated the warmth, friendliness and hospitality of the staff and that you found your room clean, well proportioned and great value for money.
I am also glad that you enjoyed the magnificent garden and the tranquillity it offers even during the winter months.

Thank you for your comments about our honesty bar and communal areas as we as our delicious breakfast. We pride ourselves on using fresh and local produce, organic whenever possible, and we cook our dishes with a true passion for good and healthy food.

Thank you again for staying with us. We look forward to welcoming you back soon.

Kind regards,

Jaci

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Reviewed January 4, 2014 via mobile

Stayed here in the summer on a last minute get away. Service was friendly and welcoming and you can not beat there pricing and value for money
Would Definatly stay again
The cooked Breakfast was lovely and a very nice selection to choose from.
Rooms were clean and fresh. We had a young baby with us and they were very helpful and welcoming to him also
Thank you

Stayed: January 2014, traveled with friends
Thank 1137rach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacimostert, General Manager at Asperion Hillside Hotel, responded to this reviewResponded January 5, 2014

Dear Guest,

Thank you for taking the time to post your review on TripAdvisor.

We are delighted that you enjoyed your stay with us, and found the staff friendly and welcoming. Our staff work hard to create a high quality guest experience that is sustainable and rewarding for all concerned, and are passionately committed to making guests experiences the most they can be.

We are pleased that you found the room to be clean and fresh; and the breakfast to be of a high standard with a varied selection of hot and cold options.

We hope to be able to welcome you back to the Asperion Hillside should you ever be in the area again.

Kind Regards,

Jaci

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2013

We held our wedding reception here in September and are so please we found this location. The staff were all very helpful and willing to go with the ideas we suggeted - we were having a slightly unusual picnic theme complete with eating on blankets on the floor. We have heard nothing but positives from our guests regarding the location and the food was amazing. Several of the local guests are planning to go back for a meal sometime. We stayed in the fourposter room which was lovely with a very large bed and great view of the garden. Breakfast was lovely and the staff were very relaxed and accomodating with the need to collect all our bits together with people coming and going to pick things up. They even gave us a doggy bag to take off on our honeymoon.

Room Tip: Room 15 the fourposter is lovely
  • Stayed: September 2013, traveled as a couple
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Thank Susan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacimostert, General Manager at Asperion Hillside Hotel, responded to this reviewResponded November 29, 2013

Dear Guest,

I would like to take this opportunity to thank you for taking the time to provide us with your detailed comments. Your honest feedback is very much appreciated.

We are delighted that your wedding reception was a ‘hit’ with the guests and family members, and are pleased that you chose the Asperion Hillside for your special day!!

It gives us great pleasure to hear that you found the staff pleasant very accommodating, the premises clean and peaceful, and nothing but positive feedback from your guests’ regarding both the location and the food.

We are also delighted that you found the breakfast lovely! We purchase most of our ingredients from local suppliers and we choose organic options whenever possible. It’s a pleasure for us to hear that you appreciated this. We look forward to welcoming some of your local guests to dinner in the near future.

We do hope to be able to welcome you and your husband back to the Asperion Hillside in the not too distant future!

Kind Regards,

Jaci

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Reviewed November 27, 2013

I found the Hotel to be very pleasant, particularly the gardens at the rear.
The bedroom was comfortable albeit there was some road noise
The bathroom was a bit cramped but as I was a solo travelle this was not a great problem.
I ate in and found the food to be of very high quality with prices that reflect this.

  • Stayed: December 2012, traveled on business
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Thank impulsivearies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacimostert, General Manager at Asperion Hillside Hotel, responded to this reviewResponded November 28, 2013

Dear Guest,

Many thanks for taking the time to post your review on Tripadvisor.


We are delighted that you found the hotel to be pleasant, the bedroom comfortable and appreciated our beautiful garden, even in winter!
Our rooms were designed to make the most of the available space. For this reason, the size of the rooms and bathrooms will vary. Asperion Hillside used to be the local post office and as such is an old building that has been converted; hence it is not always perfectly soundproofed.

We take great pride in providing freshly prepared, cooked to order organic breakfasts and dinner, which is one of our highlights. We have been awarded 3 stars this year by the Sustainable Restaurant Association for our on –site restaurant. As you yourself mentioned, this will be partially reflected in the price.

We would like to thank you again for your feedback and we hope you will come back to Asperion Hillside should you be in the area again.

Kind regards

Jaci

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Asperion Hillside Hotel

Address: Perry Hill, Worplesdon, Guildford GU3 3RF, England (Formerly Hillside Hotel)
Location: United Kingdom > England > Surrey > Guildford > Worplesdon
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #1 of 2 Hotels in Worplesdon
Price Range: $74 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Asperion Hillside Hotel 4*
Number of rooms: 10
Official Description (provided by the hotel):
Asperion Hillside is a 4* deluxe boutique hotel situated in the village of Worplesdon, just 10 minutes from the centre of Guildford and 15 minutes to Woking. The Hotel offers guests a luxury home away from home with personal service making you feel like a regular from your first visit. Having recently been fully refurbished guests can relax in our intimate bar and lounge area enjoying premium drinks from our Honesty Bar or freshly prepared meals from our Restaurant; whilst enjoying complimentary internet access throughout and car parking. In addition guest can enjoy our extensive gardens with koi pond and summer seating area, making Asperion Hillside the perfect venue for exclusive functions for up to 60 guests. The Asperion Hillside is perfectly located offering convenient access to both Guildford, Woking, Heathrow and Gatwick Airports. ... more   less 
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Also Known As:
Hillside Hotel Guildford
Asperion Hillside Hotel Worplesdon, Guildford

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