We booked this hotel for a couple of nights whilst we had building work carried out to our house. We know the location very well and stayed there overnight for a function a few years a ago and it was fine. Unfortunately this time in April 2024 t
he experience was not good at all. When we arrived mattresses were being carried around the back. When we got to our "so-called" superior double room we found the double bed pushed against one wall so that you get just get into the bed from one side. There was no room for a bedside table either side of the bed. The rooms next to us were still under renovation and the fire exit door opposite our room had been left open. The whole area was freezing. Worst of all when we returned to the hotel after a meal out we discovered that the central heating was not working and we spent a freezing and uncomfortable night. This newly refurbished room obviously had not been checked properly. Also odd arrangement where the only sink was in the wet room so if one person wanted to use the sink whilst the other was showering you would get wet!
At breakfast the menu promised berries and yogurts but they were not available. Also to make tea or coffee guests had to use a couple of hot water dispensers. My husbands poached eggs were hard and indelible. We complained and were relocated to a garden room which was much better but still a little rough around the edges. There was no plug provided in the sink. The hotel rightly refunded us for the first nights stay. I was told that they are no longer advertising the room we stayed in on the first night as a superior double so I hope this is the case. Basically the hotel should not have advertised this room for sale. At present at would not recommend this hotel at all. Maybe things will improve after further renovation but there is a long way to go. Staff were friendly but no one was obviously in charge and the whole place had an amateur feel about it.
- Official Description (provided by the hotel):
- A 29 room hotel in the beautiful rural village of Worplesdon, just 3.5 Miles from Guildford town centre and 4 miles from Woking. Close to major golf courses and Bisley ranges. Set in a 19th Century manor house, Worplesdon Place combines traditional features with modern facilities. Our fresh food restaurant is set in the main old building with period features and views out onto the terrace. We are open for food every day from 8am for breakfast through to 9:30pm for evening meals. Our modern spacious bar is on the ground floor and opens up into the extensive beer garden which features a lake and its own resident family of black swans. Function room & library available for events and weddings. Enjoy live music on Tuesdays and Saturdays. ... more less
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- Also Known As:
- Worplesdon Place Guildford