The Tieshan is an extensive complex, encompassing several buildings. The front desk always had at least one person who was fluent in English. It was one of the few hotels that accepted credit cards.
The rooms were very Western-style, well appointed and very comfortable. The breakfast buffet is Chinese and quite elaborate.
The major issue we had was that the hotel was highly booked with large convention groups. Commonly, many of the rooms were left wide open for visitation between rooms. With a high percentage of smokers in China, our rooms tended to fill with second-hand smoke.