We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Rip Off Hotel With Pompous Staff”

Beech House at The Olive Branch
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Clipsham
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Beech House at The Olive Branch
Ranked #1 of 1 Clipsham B&B and Inns
nottingham
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Rip Off Hotel With Pompous Staff”
Reviewed August 31, 2012

Beware! If you cancel within 7 days of your stay you will be charged the full amount of your room. We had a genuine reason for cancellation 36 hours before staying but instead of getting help we got a stroppy receptionist pointing to the small print in a confirmation email. After much debate they conceded to charge us half price. WOW. Business in a recession? Will never stay here or recommend.

Room Tip: Choose a different hotel.
See more room tips
Stayed August 2012, traveled as a couple
Helpful?
3 Thank 0115tara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OliveBranchPub, Owner at Beech House at The Olive Branch, responded to this review, September 10, 2012
These guests threatened our Reservations Manager and General Manager with a negative review on Tripadvisor if we did not refund the deposit when cancelling their room the day before arrival.

We made every effort to relet the accommodation and to minimise our losses, unfortunately with such short notice we were unable to re-let the room. We only charged 50% of the cancellation charge.

We clearly state our cancellation policy on our Room Rates & Booking page, on our Bookings Terms page, in our 'Terms & Conditions' which need to be accepted twice before making a booking and we also state it in the confirmation letter.

We will not succumb to threats of negative reviews and believe Tripadvisor should remove such reviews.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

116 reviews from our community

Traveler rating
    83
    23
    7
    0
    3
See reviews for
14
75
2
4
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Any
English first
Cranbrook, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 16, 2012

I must start by saying that I completely disagree with the negative reviews but do understand that not everybody's stay or experience is the same. I found both the food at the Olive Branch (we ate there both nights) and staff were excellent; we even had our dog with us & they couldn't have been more friendly or helpfull. We stayed in Biscuit which was a lovely & comfortable room equipped already with a dog bowl & had a lovely bathroom. There is a 2 hour circular walk right on the doorstep & we were given a map by the staff, we also went for a walk at Rutland Water and ordered a hamper which for £27.50 was not only delicous but in my opinion very good value for money.

When we were checking out on the Sunday we decided not to stay for breakfast (which was very nice the day before with perfect boiled eggs & soldiers) & we were given without asking a goodie bag complete with fruit, pastries and drinks. Both venues are expensive compared to basic b&b's and pubs but I think you pay for the extra's and quality which you certainly get here. I will not hesitate to recommend Beech House & Olive Branch to anybody else and look forward to coming again.

Loretta, Warren & Oscar

Room Tip: Biscuit was good for a dog as on the ground floor and very spacious
See more room tips
  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eccles1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suffolk, United Kingdom
Level Contributor
71 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed July 14, 2012

We stayed in 'Double cream' and loved it. Lovely bath, fresh milk available for hot drinks, lovely views, and a great nights sleep. Coupled with a great meal at the Olive Branch it was perfect. The only let down was the weather, but we can't blame anyone for that. We'd love to go back.

Room Tip: The website is very helpful.
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stormy_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bucks, UK
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 13, 2012

Apologies in advance as some parts of this review are repeated in our reviews of The Olive Branch.


We have literally only just arrived home from our night away at Beech House at The Olive Branch (having enjoyed dinner last night and breakfast this morning at The Olive Branch across the road) and we feel the need to write our review immediately, as it was such a lovely occasion for us.

We are saddened to read the negative reviews for both venues as we totally disagree with them. Our experience was completely opposite and we would award them each 10/10!

Anyway, it is our anniversary today so my brother and sister-in-law treated us to this overnight visit. We stayed in the Berry room and were very comfortable – they stayed upstairs in the Apple room and both said the same, that it was very comfortable (though we didn’t see the Apple room ourselves).

All four of us were very impressed with the House and we appreciated all the thoughtful little touches that appeared everywhere. The lady who showed us to our rooms was incredibly friendly and helpful and we were given the feeling that we could ask for anything if we wanted to.

What a pity it was raining so hard this morning, as this meant we didn’t get to enjoy our private patio which was so pretty and inviting (or would be in the sunshine!).

We also enjoyed our dinner and our breakfast, so I will nip over to The Olive Branch page now and say more about our meals.

Our thanks to DB and SIL for a fabulous anniversary treat – and it was so good to see you again (it has been a while).

Our thanks, too, to Beech House for a super stay, and also to The Olive Branch for their gorgeousness.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheBatties
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grantham
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 9, 2012

Booked dinner b and b with great expectations. A complete, expensive let-down.
Our room - apple to forewarn others - was just big enough for a double bed and dressing table.
The starter of tomato and goat's cheese salad comprised 3 or 4 marble sized pieces of cheese, a few slices of tomato and a bit of lettuce. Main course of chicken and leek pie was minuscule, with vegetables comprising a green sludge in the middle of which was ONE small-finger sized piece of carrot placed vertically. We initially waited for the rest of the meal to arrive until we realised that was it. The sweets were similarly small and uninspiring.We had invited friends to join us for the meal which was embarrassing ; they subsequently confessed to going home hungry and fixing themselves supper.
After an airless bad night, even with the window open, we went to breakfast. Nice room. A mediocre display of cereals yoghurt and ashtray-sized dishes of raspberries, strawberries and apples (for two couples) was followed by a 'full english' which would have fitted fairly comfortably on a side plate. The toast had been brought with the tea and so was cold by the time we wanted it, and nobody came near to see if we wanted more of anything.
We paid and left, never to return. If you are happy with pretentious, overly-priced pap, help yourselves. Those wanting anything approaching comfort, service and value for money steer well clear.

Room Tip: Do not choose 'Apple'
See more room tips
  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank robchatterton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 9, 2012 via mobile

Stayed in the Berry room for 1 night for a special occasion. Lovely room and view. A bit pricey but it was for a special occasion so was willing to pay that extra. Overall really nice house.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elp36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakham
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 11, 2012

My very special 60th birthday was made even more memorable by the excellent hospitality and service that was provided by all staff. Homely accommodation, personal service and a feeling that nothing was too much trouble allowed me to really relax and enjoy myself with my family. I would not hesitate to recommend the Olive Branch to you.

Room Tip: All the suites were excellent and quite individual.
See more room tips
  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Clipsham
7.1 mi away
The William Cecil at Stamford
6.9 mi away
Hambleton Hall
Hambleton Hall
#1 of 1 in Hambleton
4.5 of 5 bubbles 546 reviews
2.3 mi away
Greetham Valley Hotel
Greetham Valley Hotel
#1 of 1 in Greetham
4.5 of 5 bubbles 455 reviews
Show Prices
Show Prices
Show Prices
5.7 mi away
Barnsdale Lodge Hotel and Restaurant
6.1 mi away
Barnsdale Hall Hotel
Barnsdale Hall Hotel
#2 of 2 in Barnsdale
3.5 of 5 bubbles 838 reviews
6.9 mi away
The George Of Stamford
Show Prices
Show Prices
Show Prices

Been to Beech House at The Olive Branch? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Beech House at The Olive Branch

Property: Beech House at The Olive Branch
Address: Beech House Main Street, Clipsham LE15 7SH, England
Location: United Kingdom > England > Rutland > Clipsham
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites
Hotel Style:
Ranked #1 of 1 B&Bs / Inns in Clipsham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Beech House at The Olive Branch 4*
Number of rooms: 6
Official Description (provided by the hotel):
The Good Hotel Guides 'Restaurant with Rooms' Cesar Award Winner 2012. ... more   less 
Also Known As:
Beech House At The Olive Branch Hotel Clipsham
Beech House At The Olive Branch Clipsham, Rutland, UK

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing