My husband and i stayed at the Bala Bay Inn on Sept 3. We had tickets to see a concert at the Kee and this place is so convenient to stay in- that is why they charge you a small fortune- almost $200.00 a night. I have read other reviews that customer service is lacking- I would agree, the front desk host was abrupt and kind of rude to us.
The main floor looks nice, the lounge area is painted in funky colours and the dining room- where they host wedding dinners- looks bright and cheery- but the nice atmosphere ends there.
The halls are dark and smelly- the rooms are super small- although we stayed in a room this time that was slightly larger, at the end of the hall, with a small closet and the washroom even had a window! (What luxuries!!) The rooms smell damp and gross- there is a large, loud, AC unit with a container that you have to constantly empty, or it shuts off. The ceiling tiles are stained- many need to be replaced.
The good things about this hotel are the beds and pillows are super comfortable- and the bedding was very clean. The drinks and food in the bar/ patio are very good as well.
we will stay here again next summer, only because of the close proximity to the Kee to Bala- we would not make a trip just for this place
- Official Description (provided by the hotel):
- We are proud that the Bala Bay Inn is 101 years old and was the first brick hotel in Muskoka, Ontario. During your stay, you can see and feel the colossal history that once took place in the hotel. After several renovations, the current owners of 7 years created a wonderful boutique hotel with 35 rooms located in the heart of Muskoka. With a #1 rated patio by "The Muskokan," you will be sure to be provided with excellent service, cold beer and great food. Bala Bay Inn has also become the perfect destination for affordable, memorable weddings, where you feel like you own the hotel for the weekend. With an exceptional wedding planner, and a great banquet team ready, you are sure to have the wedding of your dreams. We are also a great location for partygoers and concert lovers. Being across the street from the Kee to Bala, we can offer a safe and friendly place to stay after attending your favourite concert. Like us on Facebook for frequent updates and giveaways! We appreciate all the feedback that we have received, and are pleased to tell you that we have made several changes to the hotel and improved all of our departments. We look forward to exceeding your expectations and providing an unforgettable Muskoka experience. FUN. FRESH. FABULOUS. Come join us. ... more less
- Also Known As:
- Bala Bay Hotel Bala
- Bala Bay Motel
- Bala Bay Inn Ontario - Muskoka District