The specialty coffees were ok, but were tepid in temperature. Two of our group ordered burgers, well done one was served rare and the other was raw. It was clearly a frozen patty that had been heated on the outside. A few lessons in customer service would help here. When the situation was pointed out to the waitress, she exclaimed ' you should of told me' - doh, we are telling you. After much discussion with her peers she informed us it was ' on the house'. I had to laugh at this -not exactly the right response given the serious error in their kitchen. Not recommended.