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“Nice food, but weak service”

Lakeland House Restaurant
Ranked #3 of 22 Restaurants in Turangi
Certificate of Excellence
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Auckland
Level Contributor
127 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 78 helpful votes
“Nice food, but weak service”
Reviewed May 7, 2014

We dined in two "top" restaurants in the Turangi area, this was one of them. Nice "open" seating, this restaurant is right on the shores of little Waihi and would be awesome on a summer's evening!
The meal we had was nice. My husband had the smoked salmon salad and I had the lamb rack which was cooked to absolute perfection!!
On the downside, the service was rather weak. Weak in that the waitstaff were quite soft in their approach, and spasmodic in attendance. On arrival, we were given a pitcher of water but this was not poured out for us!? (have never had this happen at a restaurant before...).
Would like to see a bit more "engagement" from the waitstaff, but maybe this will come with experience because they were all very young.
Would come again though...

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank muriwaidonna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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261 reviews from our community

Visitor rating
    148
    82
    20
    5
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Perth, Australia
Level Contributor
193 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 91 helpful votes
“Tasty food and peaceful setting”
Reviewed April 28, 2014

The food was lovely although we weren't able to enjoy the views given it was dark and raining.

The service however was extremely slow and we had to call wait staff over several times to clear plates, take dessert orders, drinks etc. This is despite there only being two other tables occupied in the restaurant. Improve the service and this restaurant would be a winner.

Visited April 2014
Helpful?
1 Thank Wisewoman0910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
84 reviews
51 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“As good as the recommendation”
Reviewed April 25, 2014

We were looking for a place for lunch and as one friend previously recommended this place, we looked for it.It is in a beautiful idyllic setting by the lake.The food is great and generous portion.We loved the cherry crumble with ice cream for shared dessert.Service was fast and efficient.We are pleased to let others know of this place.

  • Visited April 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Ellen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
18 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Fantastic food”
Reviewed April 17, 2014 via mobile

The restaurant was recommended by our host at Creel Lodge and the food did not disappoint - a huge number of king prawns with fantastic flavor set the scene, followed by superb entrees of rack of lamb, steak and venison. The portions were so large we couldn't contemplate dessert, but the menu here looked very appetizing as well.

Visited April 2014
Helpful?
Thank gford1000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
7 reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Fantastic spot”
Reviewed April 9, 2014

Loved the great views by the lake and enjoyed the food which was delicious and generously portioned. A great place to visit. A hidden treasure.

Visited April 2014
Helpful?
Thank Lil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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