Tidy but felt dirty and damp.Dead cockroach in middle of lounge. Owners never returned call when trying to book.(whish we had taken that as a sign when we booked.)More
Tidy but felt dirty and damp.Dead cockroach in middle of lounge. Owners never returned call when trying to book.(whish we had taken that as a sign when we booked.)MoreShow less
We feel comments that the unit felt dirty and damp is unfair. We maintain our units and facilities to a high standard of cleanliness which is backed up by comments on this site from other guests. Our complex is open and sunny and our units have heat pumps or very effective fan heaters.
We are very sorry that you found a dead cockroach on the floor ...... we have many palm trees around the resort and lawn and shrubs at the rear of the units and although we do regular bug treatments it is possible for a cockroach to get into a unit from time time to time......we regret this.
When we arrived the owner did not have our booking, a month later we receive our credit card bill to find we have been charged twice. Owner is refusing to refund the second payment even though it is obvious he made a mistake with our original booking. We have ended up having to get our credit card company to dispute payment to recover the money.
We have been to Whangamatta several times and found this resort to be a great find. It was our first stay and were pleasantly surprised with the standard.
It was very clean, quite and great to have a swim after the beach which is an easy walk to. Restaraunts and cafes are a short walk as well.
Would do ! and plan to stop here again. Very friendly people and clean and tidy premises.
Relaxed and just went with the flow of whangamata. SOOOO wanted to stop longer and started to plan my next trip before I left there.
Excellent setup, terrific apartment. No air-conditioning but even on hottest day, the free-standing fan managed to cool things down enough.
This motel was a life saver for us as we'd travelled for about 4 hours only to find each area we went through had some event or other on, meaning everywhere was booked up.
We arrived here late, about 20:15 and the office was shut (closes at 19:00). However, Don (owner) must have heard us and opened up immediately. He had just had a cancellation and had 1 room left. He was so welcoming and friendly, he was a real saviour.
The Motel doesn't look much from the street (it's right on the roundabout) but our unit was great.; it was very roomy and clean. In the morning we saw that there was a big pool and the grounds were well kept.
Its location is right in the middle of Whangamata with eateries all around if you want them.
We didn't stay here the following day as we headed straight up to the Coromandel so can't comment on the local amenities.