After receiving the lovely brochure we decided to try Crerar hotels (3) of them for a few days away for my 50th birthday. We arrived in Glencoe and nearly drove past the hotel as it looks nothing like the photo in the brochure (obviously taken from the "good" side). we parked the car at the front of the hotel, the entrance was very grubby in appearance inside was very tired and needing an upgrade...Manager was very pleasant and gave us our key to the room, Wow ..NOT what I expected window was broken.. could not secure the window due to the handle being snapped off (leaving unpainted mark) - the hinge was completely shattered and the snapped piece of wood just hanging from the hinge..manager did not know of the damage... really not what we expected. Manager never came to the room to see the damage.
Bathroom was in need of update, shower curtain badly discoloured.....we asked to be moved.
Again not what expected.... bathroom was horrible, floor tiles in need of re grouting, shower curtain badly discoloured ...dirty marks on the walls...
Spoke to manager explaining we were not staying and moved onto another hotel, he did not charge us.
Very disapointed and ok perhaps for backpackers and certainly not luxurious this should be added to the comments on the brouchure and feel we were misled.
- Official Description (provided by the hotel):
- Located in Glencoe Village, this traditional highland hotel offers informal and friendly hospitality where nothing is too much trouble. We serve delicious homemade local food all day. There is an excellent atmosphere in our well stocked bar each evening. There is a great choice of family, twin and double bedded rooms available - many with stunning loch views. A friendly welcome awaits you. ... more less
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- Also Known As:
- The Glencoe Inn Scotland