I must say it's sad for me to write this review as we have visited the Mandarin bay on many occasions and its always classed as a "treat" as it's a little bit more expensive for the location but its usually worth it.
We booked for the buffet menu for 12 people for a birthday celebration the buffet is £17pp and you can order what you want from the menu.
The service was appaling we had 1 waitress who was not polite and made us feel very uncomfortable when we were ordering our food and drinks she was raising her eyes and grunting and left one member of our party waiting 40 mins for a drink. The food was less than average and way below standard of what we had expected and we wer ordered to clear all plates of food before we could order another leaving us feeling very uncomfortable when she demanded I finish the last piece of chicken on my plate. I know it's in the buffet rule ro finish your 1st course before ordering the next but that was very extreme especially when she started sifting through the rice we had left with a chopstick.
Our total bill came to £270 not bad for a Wednesday in cramlington. Sad to say that we will never return
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