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“Beware of the Fish !”
Review of The Snowy Owl

The Snowy Owl
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Ranked #13 of 67 Restaurants in Cramlington
Cuisines: British
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Restaurant details
Dining options: Late Night, Breakfast, Reservations
Description: The Snowy Owl in Cramlington is a country pub & restaurant oozing rural charm and rustic character. Our picturesque surroundings provide the perfect backdrop for savouring the hearty, seasonal pub-food on our menu, and the carefully nurtured cask ales and fine wines gracing our bar.
Reviewed 4 weeks ago

Wednesday teatime and fairly quiet so only waited around twenty minutes for a lamb duo and fish & chips to arrive. Lamb duo arrived hot and was nice but the potatoes mentioned on the menu were an illusive no show as my wife could not find them anywhere on her plate.
My fish, chips & mushy peas was also hot but the fish had a 50 mm's tail on it and when cut off the fish fillet was then only 14 cm's long. To make matters worse it was only 6 mm's deep at its thickest part. Waiter asked if the meal was "alright" to which I replied no and showed him the problem, he said he would return. He did not and after a further twenty minutes we departed. I do wish that I had opened a "tab" instead of paying for the meal & drinks before we had received the meal. If you are on a diet and want a small portion then this is the place however if you want a meal to fill you after a hard day give this place a miss.

Date of visit: April 2019
    • Value
    • Service
    • Food
Thank Graeme M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerAA, Manager at The Snowy Owl, responded to this reviewResponded 3 weeks ago

Hi Graeme M, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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11 - 15 of 973 reviews

Reviewed 4 weeks ago

A goodbye lunch for our family on the way back to Devon, we had a fantastic lunch of a mixture of chicken pie, fish and chips, prime beefburgers, salmon fishcakes, and steak ribs, all delicious, adult servings of creme brulea and ice creams,the service was great and so was the food, once again not disappointed.

Anthony n

Date of visit: April 2019
    • Value
    • Service
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1  Thank Anthony N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerAA, Manager at The Snowy Owl, responded to this reviewResponded 4 weeks ago

Anthony, your wonderful feedback and rating mean a lot to us. The team will be thrilled!
Hope to see you again soon!
Kind Regards,
The Snowy Owl

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Reviewed 4 weeks ago via mobile

Good food great atmosphere
Value for money as expected from a pub chain
Family friendly too daytimes

Date of visit: February 2019
Thank ronaldwK5845RL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerAA, Manager at The Snowy Owl, responded to this reviewResponded 4 weeks ago

Ronaldwk5845rl, thank you for your kind review; we are happy to pass along your comments to the team here at The Snowy Owl!
Hope to see you again soon!
Kind Regards,
The Snowy Owl

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Reviewed 4 weeks ago

I was looking for somewhere to go with family and they have been to the snowy owl before so they said that we could go there. But we needed to book a table because it was really busy. Food was good quality and service was really good.

Date of visit: April 2019
    • Value
    • Service
    • Food
Thank Aaron0Ashley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerAA, Manager at The Snowy Owl, responded to this reviewResponded 3 weeks ago

Aaron0ashley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at The Snowy Owl. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Reviewed April 9, 2019

Decent food which made up for slow service. Too many customers for kitchen to handle comfortably. Good value as drinks were included in a meal deal. Menu has changed a lot since our last visit. Meals on menu were mainly to fancy. Would prefer more traditional pub grub.

Date of visit: April 2019
    • Value
    • Service
    • Food
Thank cnewell999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralManagerAA, Manager at The Snowy Owl, responded to this reviewResponded April 13, 2019

Hi Cnewell999,

Thanks very much for taking the time to leave us your feedback and rating. Great to hear you enjoyed your food and we shall take your feedback on to help us improve our guest experience. Hope you can dine with us again soon.

Kind Regards,
Olly

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