We stayed at the Snowy Owl for one night on Saturday. We checked in - eventually and reserved a table for 8pm. We arrived at the restaurant a little earlier than 8pm and we went to our table. Whilst I was buying drinks at the bar my wife asked to move tables as the one we had needed a book under it to stop it moving around, the waitress was not happy but my wife did manage to change tables and order our food. Everything my wife ordered was not available so she ordered Fish and Chips and ordered a Mixed Grill for me. 4 pints of beer later and my wife asked when the food would arrive - the waitress went to check and came back and told her that the Mixed grill took time to prepare and get right. After waiting an hour for any sign of food and other diners coming and eating their meals we decided to leave. I told the waitress to tell the Chef to cancel our order as I had lost the will to live never mind eat - she said "I thought you would say that". We went to our rooom and got our coats and then went back into the bar where the waitress nearly fainted and asked if there was anything she could do. We asked at the bar for the Manager and he came along and asked what was the matter after I relayed our story to him he told us the waitress had told him and what did we want him to do? We left and went into Cramlington and eat a very good meal at the Dragon Inn chinese restaurant. Never again will we go to the Snowy Owl.
- Official Description (provided by the hotel):
- Northumberland is one of the most beautiful parts of the country and Innkeeper's Lodge Cramlington, just nine miles north of Newcastle-upon-Tyne, is the perfect way to make the most of it. With its roots in the 1600s, this converted farmhouse is as historic as it is cosy, providing budget accommodation ideal for exploring the Northumberland coast, Newcastle's fantastic shopping, Morpeth or Plessey Woods Country Park. Handy for weekend breaks, you'll find the lodge on the outskirts of the little town of Cramlington, which is surrounded by a rich landscape of impressive castles, unspoilt beaches, rugged moorland and friendly villages full of charming shops and pubs. Book one of its 18 comfy en-suite rooms and you'll be right next door to the pub, the perfect spot for a pint of cask ale or a fireside treat of freshly cooked, seasonally inspired food. ... more less
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- Also Known As:
- Snowy Owl Innkeepers Hotel Cramlington