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Hotel Club Sur Menorca
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Reviews (1,707)
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860 - 865 of 1,707 reviews
Reviewed January 13, 2013

My partner and I went to the Sur Menorca for one week in September 2012. We went all inclusive and paid around £1000 through First Choice. We're a couple in our early 20's.
The Hotel:
The rooms were good, had everything you need in them, would have liked a fridge to keep our water etc. cold but we got around that by filling the bathroom sink with cold water and putting the bottles in there.
The lobby was very modern and impressive, we usually travel to Greece and stay in small apartment based accommodation so it was very new to us. There was a little shop that sold souvenirs, newspapers, magazines and snacks. The TV room was nicely furnished and was quite busy due to football matches etc. there was a bookcase in which other guests left books they had read and swapped them for new ones (I used this a few times) The restaurant served a wide variety of food and had something different everyday, it was always plentiful and quite tasty. I would urge you to try new things as a lot of the food is Spanish food (Your in Spain! stop complaining!) There was a small bar serving drinks from 11, we didn't have any problems with queuing or being told off for ordering too many drinks, just don't be greedy and you won't have any problems! The sangria is lovely. They do close the bar at 11 but it's a family hotel, what do you expect? If your desperate for a drink there's a bar inside the lobby where you can pay for drinks.
The pool(s):
The main pool does boast a fab sea view but we found the 10 or so tracks played loudly on loop not exactly relaxing, so when we found a small paddling type pool in a quieter part of the grounds we were delighted. It was obviously for small children and it was next to a playground but it was hardly used and it was very peaceful. We went there to chill out and read our books most days. The water was VERY cold but it was refreshing when we had such beautiful weather. This pool was a little walk away from the bar (which I think put most of the glutenous guests off) but it was a small price to pay for piece and quiet.
The Entertainment:
They really were awful, it was constant, from 11am they ran round the pool trying to gather people up to play games. Not our thing. On an evening it was the kiddie disco, where they barely remembered the dances to the songs then on to tedious games that usually ended in chaos, nobody really knew what was going on. There was two tribute acts, one was lady gaga, who was alright. We have never been to a hotel with 'entertainment' and we wouldn't again. It was good for the kids, they seemed to enjoy the games during the day but as the week went on they still insisted on doing the kiddie disco when all the 'kiddies' had gone home and back to school. The only thing I can say for them is that they do work very hard, every night they came out and made fools of themselves.
The Staff
one extreme to another, the staff on the reception were lovely and always wanted to help, the girl in the shop was equally as nice however the restaurant and bar staff were rude, miserable and never cracked a smile! I can understand why though, the type of guests that were there were rude, demanding and ignorant. The maid service was good, sheets changes once in 7 days which was fine and if you leave the towels on the floor they give you fresh ones.
Punta Prima:
Quiet, Very quiet. Nothing much to do there, nice beach but it's very quiet. There's a handful of shops and a few restaurants ( a few of which are very nice!) not very many bars and on an evening there is a small market selling the same bits and bobs you can get from Mahon on a Sunday, its a beautiful place but because it's so quiet theres absaloutly no escaping the hotel ebntertainment, theres nowhere else to go! Theres a bus stop outside the hotel where you can catch the complimentary bus down to punta prima, we walked it one day and got completely lost! There's also a bus to Mahon which is well worth a visit! we loved it! which brings me to...
First Choice Trips:
We went to Mahon for a day for the fiesta, a bus in and a bus back 40euro each, and it was worth it, the fiesta was fantastic! if you can go to Menorca in time to see it, do it! it was like nothing I've ever seen before and it was a lot of fun! Mahon is fab, a gorgeous Harbor, lots of shops, cafes and restaurants.
Finally:
Go if its a family holiday and your not looking to leave the hotel. to be fair it was a bargain last min holiday and we did have a nice time, it just wasn't very 'us'. We would definitely like to visit Menorca again, it's a gorgeous island
but I don't think it would be to Punta Prima, or the Sur Menorca.

Room Tip: Theres some small apartments away from the main hotel, they looked lovely.
  • Stayed: September 2012, traveled as a couple
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8  Thank StaceySuperstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 12, 2012 via mobile

We have stayed at this hotel twice now, and the second time was even better than the first.

We stayed in one of the two bedroom apartment on all inclusive basis. The food selection is small but well prepared and decent quality. Drinks selection is normal for a Spanish all inclusive.

The staff are really friendly, and can't do enough to help. But what made the holiday was the entertainment team, particularly Nander the main rep. He made everyone feel welcome, and the team included everyone.

We explored the island, so beautiful and would well recommend renting a car.

Thank you!

  • Stayed: July 2012
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3  Thank ClaireLeadbetter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2012

We travelled in late September with our 2 year old. It was a nice hotel with a good standard but has been well worn. The food was ok and there was something for every one. The entertainment was also good and my little one slept through the noise no problem! Mind you she was tired out from the mini disco which was a massive hit! We stuck to the wine as we tired the spirits one night and really paid for it next day. Not sure what the brand was but it was rough. Wine was palatable. All things considered and given the price, it was a good hotel and the staff try hard. I would recommend but just make sure you set your expectations as its not 5* and doesn't pretend to be.

  • Stayed: September 2012, traveled with family
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4  Thank ginaloves2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2012 via mobile

We stayed at the sur menorca from 19th-26th October as a family of 6, 2 adults, kids aged 13, 9, 6 and 4. The girls went to the kids club and had a great time. My son played football at the pitch complete with floodlights. Food was good, always with plenty of choice. And always plenty of fresh salad, cheeses and puddings. Free bus to punta prima was very handy, and bus stopped at hotel for Mahon which was fairly cheap.
All in all a very good hotel.

  • Stayed: October 2012
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8  Thank Jacksmum21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2012

I felt compelled to join Tripadvisor after booking a last minute All Inclusive deal for the half term holidays - the final week of the season.

Having read many negative tripadvisor reviews beforehand, I was wary. I am very choosy and used to 4 or 5*. But I was very happily surprised, we had a lovely holiday.

The hotel is a good 3* with friendly helpful staff and clean accommodation. We stayed in a sea view 'bungalow' (classed as a 2 bed apartment when booking) and it was perfect, with 2 large ensuite bedrooms and a large sofabed in the living area. The fridge was very useful. The roof terrace was large with 2 sun loungers and 2 chairs and was a great sun trap.

The hotel is slightly jaded but look past that to the spacious accommodation and grounds with all its amenities.

The food is very good with an excellent variety of salads, bread, fish, meat, pasta and vegetables, desserts and fresh fruit. The breakfast selection could not be faulted. The drinks on offer were great too. I initially avoided the wine due to other reviews but the white was palatable on its own and perfect for a spritzer (soda water on tap). Not once did I experience hot food that was cold!

The reception areas are large with plenty of comfortable seating. The free wi-fi is perfect if you have teenagers! The hotel has a small shop, perfect for presents and some everyday essentials.

As it was late Autumn, the pool was very cold but that didn't stop the children and even some adults using it. The coast here is rocky but my sons enjoyed swimming in a quiet cove that we found. I recommend the walk to Binibequer where there is a stunning sandy beach. The hotel has lovely gardens and is quietly located out of Punta Prima but has a free shuttle bus every 15 minutes. The entertainment staff worked very hard but weren't pushy and even at the end of the season there were still activities and evening entertainment organised. The public bus to Mahon stops outside the hotel, the bus drivers speak good English and are helpful.

The weather was above 70 degrees, with the exception of a couple of late afternoon storms and a sunny but chilly day, when the sheltered roof top terrace was a Godsend.

Note - I heard one woman describing the food as awful then realised why - she said she was 'desperate for some decent food from McDonalds'. Need I say more?!

Room Tip: The bungalows with sea view are spacious and quieter.
  • Stayed: October 2012, traveled with family
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12  Thank aliw63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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