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“Just what the doctor ordered!”

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Iberostar Malaga Playa
Ranked #1 of 6 Hotels in Torrox
Certificate of Excellence
GreenLeadersSilver level
Newton-le-Willows, merseyside
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Just what the doctor ordered!”
4 of 5 bubbles Reviewed October 20, 2013

My friend and I have just returned from a 7 night all inclusive stay at the Iberostar and have had such an amazing time! We were able to relax in the daytime, with no pressure from the entertainment team to join in with the various activites. The hotel itself is situated in a beautiful location, right on the beach with views of the mountains and beautiful sunset. The food was plentiful, offering lots of choice ( my friend is vegetarian and she found no problem with the food available). The drinks were strong! The staff were very friendly, warm and welcoming. Evening entertainment offered variety, the Legends of Motown evening was brilliant and the entertainment team worked really hard to make our stay very enjoyable. We have come home with some fantastic memories. Thank You!! Lucy & Julie :)

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar

Helpful?
3 Thank LucyC82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Malaga Playa, responded to this review, October 23, 2013
Dear Lucy,

Our main goal being to offer a dream holiday to our guests we sincerely appreciate your encouraging comments on your recent stay at our IBEROSTAR Málaga Playa hotel, it is always very enjoyable to read that our guests took some nice memories of their holidays back home with them.

We are glad to read that overall you felt well cared for by our friendly staff and that you could appreciate the efforts of our Chefs to offer enriching dining experiences to our guest through the preparation of a high standard gastronomy giving the possibility to taste the best of the local cuisine as well as the finest international delights and catering for all diets.

We also want to thank you for your nice comments towards our animation staff, their enthusiasm is contagious and they strive to offer a wide variety of leisure and sport activities throughout the day as well as entertaining evening shows for the amusement of our guests, we are glad to read that they were a pleasant part of your holiday among us.

Thank you for choosing to vacation with IBEROSTAR; we look forward to serving you again in our hotels and resorts in the most beautiful destinations worldwide at your earliest convenience.

Friendly Regards,
Online Reputation Manager
IBEROSTAR Málaga Playa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,288 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Dublin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed October 14, 2013

This is great hotel if you are German. We were there on October 2013 for a week break and we could not hear any English speaking people in the hotel, mostly all of them were Germans and older people in groups, we actually felt kind of out of that croud. Food was good, but could have been more varied. The hotel has great beach location. Room was good size with TV with lots of channels, but were kind of disappointed when arriving in room we found peace of finger nail on the bathroom sink top and dust around the place which means that cleaning staff are very careless. But overall staff were very friendly except couple barmen and one lady at the reception

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar

Helpful?
Thank ArnoDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Malaga Playa, responded to this review, October 16, 2013
Dear Guest,

First of all we would like to thank you for choosing our IBEROSTAR Malaga Playa hotel for your holidays as well as for the time you spent to write and share a review with your personal impressions so that we can be informed of the improvements we may make to offer splendid holidays’ experiences to all our guests.

We lament reading that you found imperfections in your room; for IBEROSTAR thorough cleaning is an absolute must and we want to apologize for not fulfilling your expectations. We have protocols and procedures to guarantee satisfying results regarding hygiene and cleanliness. For future occasions we strongly encourage you to contact our reception in case you find any shortage being to us of prime importance to offer total confidence in this area and we will be enchanted to adjust any situation which is not in accordance with our established standards.

On the other hand, we highly appreciate your kind words towards our staff, their kindness and helpfulness being our hotel's main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.

We are also grateful for your comments on our gastronomy offer as in IBEROSTAR we know that meals are a very important aspect of our guests' overall holiday experience, this is why our professional Chefs strive on a daily basis to prepare a wide variety of typical local dishes as well as the best international delights in order to please all palates, it is very enjoyable to read that we could conquer yours.

Last but not least, we would like to suggest you to contact our call center for any upcoming holiday planning with IBEROSTAR, so as to offer you a personalized booking guidance and give you all the relevant information for you to choose the destination, hotel type and services that best fit all your holiday needs and wishes.

Once again, thank you for your praising comments, we hope that you had a pleasant journey back home and to have the pleasure of welcoming you again in our IBEROSTAR hotels in the most beautiful destinations worldwide.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Malaga Playa
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Derby, United Kingdom
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed October 13, 2013

We have just returned from a weeks holiday in this hotel. The hotel is beautifully laid out with attractive gardens around the pool. We paid extra for a sea view room which was worth it. The hotel overlooks the promenade of Torrox Costa, which is flat for walking. The hotel food was extremely good, buffet style but plenty of choice. Rooms spacious and comfortable. Staff were friendly and helpful. Good pool area which is suitable for families or couples, plenty of sun loungers. Does have a private beach area, but we didn't use it. Would recommend.

Room Tip: Sea view rooms are best, either side sea view or main, they overlook the pool.
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Malaga Playa, responded to this review, October 31, 2013
Dear Steve,

Thank you for the time you spent to share your feedback on you recent stay at our IBEROSTAR Malaga Playa hotel, we are pleased to read that overall you had an enjoyable time among us.

Moreover, the passion for gastronomy is one of the prime pillars of our company and we greatly appreciate your praising comments on our restaurants where our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to taste the best of the local cuisine as well as the finest international delights.

We are also grateful for your positive mention on your room, as we want to offer spotless and comfortable accommodations to our guests and ensure an excellent and relaxing rest during their holiday in our hotel.

Last but not least, we highly appreciate your kind words towards our staff, their kindness and helpfulness being our hotel's main strength we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us.

Once again, thank you for your praising comments, we hope that you had a pleasant journey back home and to have the pleasure of welcoming you again in our IBEROSTAR hotels in the most beautiful destinations worldwide ensuring you in advance of our utmost commitment to offer you another good holiday experience among us.

Warmest Regards,
Online Reputation Manager
IBEROSTAR Malaga Playa
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed October 9, 2013

We have just had a very good family holiday with some of us in rooms and some in an apartment, which was not much more than a room and was excellent value. It was useful with tiny children to be able to collect a meal to take up to the apartment. All the staff were helpful and efficient , and facilities good. Yes you had to pay for a beach lounger and umbrella but beach towels were free with a deposit. It was a bit annoying that wifi was not free unless you had mobile roaming, and was expensive to buy, but there are cheap Internet cafés just up the road. The quality of the food was good, but the size of the hotel means a hectic dining room and you usually have to queue to be seated. For families with all the generations it proved to be an excellent choice. Couples on their own May prefer something smaller and more intimate.

Room Tip: Don't accept a room directly over where people drink after dinner. Better to have a higher one o...
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 121Lis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Piestany, Slovakia
Level Contributor
46 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 bubbles Reviewed October 9, 2013

We have visited the hotel this year in august.
However, upon arrival, although we have pointed out, that we are travelling with a kid, who is 5 years old, we had to wait 6 hours for our room to be ready to accommodate.
Last year, the bedding laundry has been changed every 2 days. This year we have stayed 8 nights, but the staff just changed the towels...
The beach, which is next to the hotel, is not public anymore, and we were embarassed, that for 1 hour, which we spent there, we had to pay 5 EURO for 1 person for a bed! The man there was very insultive, rude, unpolite, although we have been trying to explain, that 15 EURO for the sun bed for one hour, is more than at Miami beach...
Animation staff is the same like last year - working hard from the morning till late night.
Staff is friendly, but sometimes you get the feeling like bothering them, as they are really overloaded...
Cuisine was fine, little bit monotone, but fine.
Everything was fine, except the laundry... 8 nights with no change of the bedding sheets at this hotel is very very poor...

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lucia1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rayleigh, United Kingdom
1 review
5 of 5 bubbles Reviewed October 2, 2013

I was most impressed with the service received at the hotel, also how the staff worked together as a team to ensure that we enjoyed our stay.
Beautiful hotel that was clean and very comfortable. Food was excellent, plenty to choose from and well presented. The entertainment was very professional and it was obvious that a lot of hard work had been put into producing first class entertainment.
I had a great time and do hope that I have the opportunity to have another holiday in this fine, well managed hotel.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar

Helpful?
Thank smilejesusluvsyou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed September 25, 2013 via mobile

We stayed at the Malaga Playa Iberostar for 3 nights. Our room was smart, cool and the housekeeping staff kept the room clean and left chocolates for us. All the staff were all very friendly and made us very welcome. The starfriends staff were exceptional. Always putting on activities, always smiling and this made us feel rested on our short stay. Our 3yr old daughter adored the miniclub and the evening entertainment for kids. The pool was kept clean and there was plenty of poolside space for everyone. Food was varied and consistently of a high standard. We certainly felt sad to leave and would recommend this hotel.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Malcolm C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Iberostar Malaga Playa

Property: Iberostar Malaga Playa
Address: Ferrara s/n, 29793, Torrox, Spain
Phone Number:
Location: Spain > Andalucia > Province of Malaga > Costa del Sol > Torrox
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Torrox
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Iberostar Malaga Playa 4*
Number of rooms: 413
Official Description (provided by the hotel):
The recently refurbished IBEROSTAR Malaga Playa beach hotel is an expert at creating the best conditions to make you happy during your days of rest. The warmth of the rooms, the fun atmosphere of the entertainment activities, the pools for families, the cosy feeling of its restaurants... and, as you would expect, the best temperature in all of Europe. Discover 7 more reasons why you should choose this hotel on the Costa del Sol for your holidays. Distinctive rooms for distinctive travellers. From the most romantic Suites to enjoy a couples getaway to apartments with a kitchen. And, of course, the best views of the sea or the hotel gardens make for the best backdrop when waking up in Malaga. And recently refurbished! A few steps from the beach. The IBEROSTAR Malaga Playa enjoys direct access to over a kilometre of beach at Playa Ferrara. So you can lie down on your sun lounger and bathe in the sun's rays while sensing the Mediterranean breeze on your skin. Flavours of the world.At this hotel for children on the Costa del Sol, you not only have the best local cuisine, but you can also travel the world every evening with the themed dinners. In addition, there's a surprise for those with a sweet tooth: the wonderful desserts buffet. It’s impossible to resist the temptation of something sweet! Totally refreshing. The huge pool at this hotel in Malaga Playa will entice the whole family in for a dip. The kids can pretend to be sharks while the grownups take advantage to swim a few lengths. There's also a pool with never-ending slides so that your kids can make a splash, and another indoor pool with views of the outdoors, and a special baby pool. Non-stop activities. In the evening, the little ones can't wait for Starky and Stella to arrive at the minidisco. During the day, your kids will never get bored at the Miniclub. They will play in the pool, dress up or do handcrafts. And for you? Dance performances, live music, and much more. Enviable temperatures. The best climate in Europe is here! The average of 18º C throughout the year and the mild summers make Torrox the best place to spend your holidays. In fact, you are likely to come across inhabitants that are proud to boast about the kind of climate they enjoy. The charm of Torrox. You can't leave without being captivated by the pristine white of its houses. A stroll around its stairways and precipitous streets will invite you to disconnect and spend the afternoon trying tapas in Constitution square, or to enjoy a few laughs with your loved ones. ... more   less 
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Also Known As:
Iberostar Malaga Playa Hotel Torrox
Riu Ferrara Hotel
Riu Ferrara Torrox
Iberostar Malaga Playa Torrox, Spain - Costa Del Sol

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