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“Close to the airport”

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Hilton Garden Inn Rome Airport
Ranked #5 of 23 Hotels in Fiumicino
GreenLeadersGold level
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Close to the airport”
5 of 5 bubbles Reviewed February 16, 2013

Complimentary shuttle getting to / from airport but it was a long walk from the arrivals area to the shuttle( Parking number 11). We booked a family room with 1 king bed and pull out sofa bed and it was spacious and clean. Buffet breakfast was included in the room price and had variety of choices. Hotel located in industrial area and nothing to do within walking distance of hotel. Internet speed was ok.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tnite1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review, February 21, 2013
Dear Guest,

thank you for posting your comment and for staying in our Hotel. We feel happy to read your positive review and that the location and the service received was up to you expectations.
I'll praise the team for the good job done!
Sincerely,

Simone Iovacchini
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,282 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Las Vegas, Nevada
Level Contributor
142 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed February 15, 2013

We stayed here a night before we were to travel as I am pregnant and it was more convenient to have the luxury of having extra time to get to the airport. I found the hotel very clean and the staff very friendly. I would say the only issue I had was the odd configuration of the bathroom. Whilst it was very clean the bathtub had the shower in it and only a "third panel" for keeping the water in and this made the entire floor soaking wet from water splashing out; which was all but unavoidable. The other negatives again were in the bathroom with the toilet having a very dirty "inside" as you can see when you walk by it and I am very cognisant of cleanliness. It was NOT repulsive by any stretch just could have done with some bleach left in the bowl as you can see mouldy stains in the water. The other issue, which may also be due to my larger than ever body, is that I HATE towels in the bathtub (the towel rack is at the end of the bathtub) and so I put them on the sink area. All in all it is perfect for the purpose and very clean with friendly staff.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lex59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review, February 21, 2013
Dear Guest,

thank you for posting your comment on TripAdvisor and for staying in our Hotel. I really appreciated your detailed and constructive report, it will help us to improve our performance. Thank you!
Sincerely,
Simone Iovacchini
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hurst, Texas
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed February 4, 2013

This hotel is very, very clean. I asked if it was brand new because it seemed like it hadn't been used. I was informed it was 5 years old. Great place! The staff was friendly, the beds were comfortable and check-in/out was seemless. WiFi is free, which I appreciate.
Also, we had a really early flight the next morning and their shuttle service wasn't scheduled to start until an hour after we needed it. The nice man at the desk arranged for someone to run the shuttle early just for us and we got to the airport on time with no extra charge thanks to them. Will stay here again when in Rome.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank txump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review, February 21, 2013
Dear Guest,

thank you for posting your comment on TripAdvisor. I'm glad that your stay was overall satisfactory and that your experience was positive in every aspect.
I hope we can meet you again for your next visit to the eternal city.
Sincerely,

Simone Iovacchini
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Billingham, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed February 2, 2013

I found this hotel to be exceptional in an expensive area.(66 Pounds P.Room.P.Night.through olhotel.com)
one of the best hotels @ Rome airport with an airport shuttle bus.
Service is good,reception good, room excellent with every thing you could wish for.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank windashin8042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review, February 19, 2013
Dear Guest,

thank you for staying with us and for posting you positive comment. I'm glad that you noticed the quality of the service and that the staff was polite and overall good even if the stay was short.
I hope we can have another chance to meet you again in our Hotel.
SIncerely,

Simone Iovacchini
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Papendrecht, The Netherlands
Level Contributor
122 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed January 29, 2013

I needed a hotel fro two nights close to the FCO airport of Rome.

Almost everything was ok for me.
Good beds, clean rooms, friendly staff, good breakfast, very nice diner.

The shuttle bus between the hotel and the FCO airport is running on time and is comfortable.

So was this hotel perfect ?
Almost.
One point that one might pay attention to is the noise of people chatting in the corridors while walking up to their room.
If the sound isolation between the room and the corridor can be improved, this will be a perfect hotel.

So to summarise: A very good hotel !

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pa3ddg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review, February 19, 2013
Dear Guests,

thank you for posting your comment on TripAdvisor and for staying in our Hotel. I rally appreciate your review and we feel happy that your experience was overall positive in every aspect. We will work for perfection!
I hope we can meet for you next visit to the eternal city.
Sincerely,

Simone Iovacchini
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ovre Eiker Municipality, Norway
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed January 29, 2013

A typical business hotel close to the airport. It is a effective hotel to give you a bed for a night if you lost your plane. It seems they have specialized on this segment.

The restaurant is ok if you compare it with a hot-dog trolley in the street.
The staff at the check-in desk is kindly and helpful. The staff at the restaurant is definitly not. As a guest, you get at feeling you are disturbing them.

I will for sure not stay there again as long as it exists alternatives in Rome.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Svein G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review, February 14, 2013
Dear Guest,

thank you for posting your review on TripAdvisior. I'm sorry that your Restaurant experience was not really good and I really apologise. I'll definitely share your comment with the Food & Beverage team in order to improve our performance and staff attitude.
What I can say is that all the meals are prepared fresh every day by the kitchen staff with fresh ingredients from the local market.
I hope we can have another chance to give a second impression and improve our performance. Thank you for staying with us!
Sincerely,

Simone Iovacchini
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed January 21, 2013

Near the airport but NOT connected; lots of high tech promises but most don't work. For example, the doors had to be reset twice in a two night stay. The internet passwords only work for a few hours and then you need new ones. The safe did not work. The tv did not work. And... we stayed there because it was supposedly connected to the airport but it wasn't.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lila S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review, February 14, 2013
Dear Guest,

thank you for posting your review to TripAdvisior. First of all I wanted to apologise for all technical inconvenient your had during your stay. I've already informed the deparment involved in the issues to face the problems and resolve them. Usually we don't have so much problems all together and I hope we can have another chance to meet you again in our Hotel.
Sincerely,

Simone Iovacchini
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Rome Airport

Property: Hilton Garden Inn Rome Airport
Address: Via Vittorio Bragadin 2, 00054, Fiumicino, Italy
Phone Number:
Location: Italy > Lazio > Province of Rome > Fiumicino
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Fiumicino
#4 Romantic Hotel in Fiumicino
#5 Family Hotel in Fiumicino
#5 Luxury Hotel in Fiumicino
#7 Business Hotel in Fiumicino
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Garden Inn Rome Airport 4*
Number of rooms: 282
Official Description (provided by the hotel):
The hotel is located on the Leonardo da Vinci Fiumicino airport platform in front of Cargo City. A complimentary Airport Shuttle service is provided from the hotel to/from the airport from 5 AM to 1 AM. The service is operated by a yellow, Orange, Blue & Green Bus with "Easy Parking" Logos on both sides. Please look for "Airport Shuttle" Signs. Free wi-fi Internet access is available throughout the hotel and free 24-hour Business Centre with high speed Internet access and remote printing facilities. All 282 guestrooms at the Hilton Garden Inn Rome Airport have modern decor and soundproofed windows. Each includes a private bathroom with a hairdryer. Self-adjusting Garden Sleep System beds with duvets and ergonomic Mirra chair. In-room safe, individual climate control, reading lamps, two telephones and tea and coffee making facilities. This is 100% non smoking Hotel. For guests who smokes the Hotel has designed smoking areas outside the building to accommodate their needs. There is a room recovery fee of 150 €uro for guests who do not comply in order to cover the extensive cost of restoring guest rooms to a smoke-free condition. On-site restaurant serving buffet breakfast, lunch and dinner and offering traditional Italian/International cuisine and a Lounge Bar featuring plasma screens and offering cocktails, sandwiches, salads and more. Guests can use the microwave room to prepare ready-to-cook meals sold at Pavilion Pantry shop. The hotel is a 2-minute drive from the A91 Highway for easy connections to the EUR business district. Trains to Fiera Roma and central Rome leave from the airport train station, and the ride takes around 30 minutes. ... more   less 
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Also Known As:
Hilton Garden Inn Rome Airport Hotel Fiumicino
Hilton Garden Inn Fiumicino
Fiumicino Hilton Garden Inn
Hilton Fiumicino
Hilton Garden Inn Rome Airport Fiumicino

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