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“A great hotel for the short stay traveler”

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Hilton Garden Inn Rome Airport
Ranked #5 of 23 Hotels in Fiumicino
GreenLeadersGold level
Billingham, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“A great hotel for the short stay traveler”
Reviewed February 2, 2013

I found this hotel to be exceptional in an expensive area.(66 Pounds P.Room.P.Night.through olhotel.com)
one of the best hotels @ Rome airport with an airport shuttle bus.
Service is good,reception good, room excellent with every thing you could wish for.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank windashin8042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review, February 19, 2013
Dear Guest,

thank you for staying with us and for posting you positive comment. I'm glad that you noticed the quality of the service and that the staff was polite and overall good even if the stay was short.
I hope we can have another chance to meet you again in our Hotel.
SIncerely,

Simone Iovacchini
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,358 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (192)
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English first
Papendrecht, The Netherlands
Level Contributor
122 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 29, 2013

I needed a hotel fro two nights close to the FCO airport of Rome.

Almost everything was ok for me.
Good beds, clean rooms, friendly staff, good breakfast, very nice diner.

The shuttle bus between the hotel and the FCO airport is running on time and is comfortable.

So was this hotel perfect ?
Almost.
One point that one might pay attention to is the noise of people chatting in the corridors while walking up to their room.
If the sound isolation between the room and the corridor can be improved, this will be a perfect hotel.

So to summarise: A very good hotel !

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pa3ddg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review, February 19, 2013
Dear Guests,

thank you for posting your comment on TripAdvisor and for staying in our Hotel. I rally appreciate your review and we feel happy that your experience was overall positive in every aspect. We will work for perfection!
I hope we can meet for you next visit to the eternal city.
Sincerely,

Simone Iovacchini
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ovre Eiker Municipality, Norway
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 29, 2013

A typical business hotel close to the airport. It is a effective hotel to give you a bed for a night if you lost your plane. It seems they have specialized on this segment.

The restaurant is ok if you compare it with a hot-dog trolley in the street.
The staff at the check-in desk is kindly and helpful. The staff at the restaurant is definitly not. As a guest, you get at feeling you are disturbing them.

I will for sure not stay there again as long as it exists alternatives in Rome.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Svein G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review, February 14, 2013
Dear Guest,

thank you for posting your review on TripAdvisior. I'm sorry that your Restaurant experience was not really good and I really apologise. I'll definitely share your comment with the Food & Beverage team in order to improve our performance and staff attitude.
What I can say is that all the meals are prepared fresh every day by the kitchen staff with fresh ingredients from the local market.
I hope we can have another chance to give a second impression and improve our performance. Thank you for staying with us!
Sincerely,

Simone Iovacchini
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 21, 2013

Near the airport but NOT connected; lots of high tech promises but most don't work. For example, the doors had to be reset twice in a two night stay. The internet passwords only work for a few hours and then you need new ones. The safe did not work. The tv did not work. And... we stayed there because it was supposedly connected to the airport but it wasn't.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lila S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review, February 14, 2013
Dear Guest,

thank you for posting your review to TripAdvisior. First of all I wanted to apologise for all technical inconvenient your had during your stay. I've already informed the deparment involved in the issues to face the problems and resolve them. Usually we don't have so much problems all together and I hope we can have another chance to meet you again in our Hotel.
Sincerely,

Simone Iovacchini
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hertfordshire, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 18, 2013

Conveniently located close to the airport with a free shuttle bus from the airport to the hotel. Superb hotel for a layover or just a stay generally. Rooms are of a good size and very clean. Service at the hotel is very good and the staff very friendly and helpful. Breakfast is wonderful and a great starter for the day ahead. Loads of choice, very fresh and topped up regularly!

In summary, great hotel in every manner and highly recommended!

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mallday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review, February 14, 2013
Dear Guest,

thank you for posting your review to TripAdvisior. I'm glad to read that you've received good service and that your experience was good as expected.
I hope you can enjoy your stay with us again!
Sincerely,

Simone Iovacchini
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 14, 2013

Italy is one of the best places for vacation and relaxing. You have many places you can visit. The Hilton Garden Inn is accommodating and the price is fair. Everything clean and polite people. Fitness room, restraunt, and internet.

Room Tip: book early
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review, January 31, 2013
Dear Mr Garza,

thank you for staying with us and for posting your comment on TripAdvisor. We are glad that your expectations were met and that your experience was extremely positive. hope we can meet again for your next visit to the eternal city!
Sincerely,

Simone Iovacchini
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 10, 2013

Really nice Hotel, bar and food was nice. Beds were the most comfortable beds ever for a hotel!
Nice fitout, except what were they thinking with that Orange. We got a bit confused with the two Hiltons at the one place. Remember that you need to get to a shuttle for this one but you can walk from the other

Stayed January 2013, traveled as a couple
Helpful?
Thank GregBunkall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIRA, Direttore at Hilton Garden Inn Rome Airport, responded to this review, January 31, 2013
Dear Guest,

thank you for staying with us and for posting your comment on TripAdvisor.
I really appreciate your positive comment and I'm glad that your experience was satisfactory. I will definitely share it with the team, thank you!
I hope we can meet again for your next visit to the eternal city!
Sincerely,

Simone Iovacchini
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Rome Airport

Property: Hilton Garden Inn Rome Airport
Address: Via Vittorio Bragadin 2, 00054, Fiumicino, Italy
Phone Number:
Location: Italy > Lazio > Province of Rome > Fiumicino
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Fiumicino
#4 Romantic Hotel in Fiumicino
#5 Family Hotel in Fiumicino
#5 Luxury Hotel in Fiumicino
#7 Business Hotel in Fiumicino
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hilton Garden Inn Rome Airport 4*
Number of rooms: 282
Official Description (provided by the hotel):
The hotel is located on the Leonardo da Vinci Fiumicino airport platform in front of Cargo City. A complimentary Airport Shuttle service is provided from the hotel to/from the airport from 5 AM to 1 AM. The service is operated by a yellow, Orange, Blue & Green Bus with "Easy Parking" Logos on both sides. Please look for "Airport Shuttle" Signs. Free wi-fi Internet access is available throughout the hotel and free 24-hour Business Centre with high speed Internet access and remote printing facilities. All 282 guestrooms at the Hilton Garden Inn Rome Airport have modern decor and soundproofed windows. Each includes a private bathroom with a hairdryer. Self-adjusting Garden Sleep System beds with duvets and ergonomic Mirra chair. In-room safe, individual climate control, reading lamps, two telephones and tea and coffee making facilities. This is 100% non smoking Hotel. For guests who smokes the Hotel has designed smoking areas outside the building to accommodate their needs. There is a room recovery fee of 150 €uro for guests who do not comply in order to cover the extensive cost of restoring guest rooms to a smoke-free condition. On-site restaurant serving buffet breakfast, lunch and dinner and offering traditional Italian/International cuisine and a Lounge Bar featuring plasma screens and offering cocktails, sandwiches, salads and more. Guests can use the microwave room to prepare ready-to-cook meals sold at Pavilion Pantry shop. The hotel is a 2-minute drive from the A91 Highway for easy connections to the EUR business district. Trains to Fiera Roma and central Rome leave from the airport train station, and the ride takes around 30 minutes. ... more   less 
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Also Known As:
Hilton Garden Inn Rome Airport Hotel Fiumicino
Hilton Garden Inn Fiumicino
Fiumicino Hilton Garden Inn
Hilton Fiumicino
Hilton Garden Inn Rome Airport Fiumicino

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