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“Good hotel with airport shuttle service to Fiumicino Airport (Rome)”

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Comfort Hotel Roma Airport Fiumicino
Ranked #10 of 23 Hotels in Fiumicino
Austin, Texas
Level 6 Contributor
282 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
“Good hotel with airport shuttle service to Fiumicino Airport (Rome)”
Reviewed July 2, 2014

After a long car trip in Italy, we had made reservations at a hotel that had shuttle service to Fiumicino Airport and that is why we chose the Comfort Hotel. We got to the hotel the evening before our flight so we could turn in our car at the airport and not have to deal with it in the morning before our flight. In case you're thinking of driving in Italy, you absolutely MUST have a GPS with European maps. Just as in some of our country's towns, streets and highways have different names, but it is much more difficult in Italy, even though we speak Italian. While it would seem obvious that it is necessary in driving in rural areas where there are often no street signs or numbers, which we like to do, it is also absolutely necessary in urban areas.

If you drive to this hotel, note that we drove by it and could not find the entrance to the parking lot and had to drive on because there was no place to park on this narrow street. We went around the block and I let my wife out to go in and figure out how to get into the parking lot since there is a closed gate by the sidewalk. When I came around again, she had them open the gate so we could go in and park and unload our luggage.

We then went exploring Lido di Ostia, the ancient port of Rome. Because we always try to fill up near the airport, we waited to long even though our GPS showed that there were filling stations near the airport. We stopped at the first one and were told our credit card would not work to fill up our tank and to go on down the road to the next one. (We thought that was really odd, but drove off as they refused to sell us gas except to buy specific amounts. I asked how we could fill up the tank if we had to buy, for example 10 Euros at a time. They just told us to go to the next station. We drove down the road to the next station and got the same message. At that point, it was the last station and we wanted to get through. But if you are faced with this situation, and have been driving the car and have filled it up several times, then you can estimate what it will take and pay them a little less in cash to put in that amount. Then pay them a couple of Euros more until the tank is filled up. They have a scam going at these last stations where they are going to get to keep some of your money and they don't speak English, and amazingly enough, they acted like they didn't understand Italian. They may very well have been immigrants as they did not look Italian or act Italian. Regardless, the point is that you should fill up in town at a full service station and top off the tank with your credit card. It will still show full when you get to the airport if you're driving a Fiat or other small car like we were.

As to the airport, the car return is up a spiral ramp that is confusing as it can be. Not only that, there are two different floors where Hertz cars are returned and even after getting to the first one, I was told to go to the next floor and had to drive the wrong way on the ramp to get up to the next floor, to avoid having to go all the way back out of the airport and coming back around. I agree it wasn't a good plan, but after being ripped off at the gas station and sent to the wrong floor, I wanted to get out of there. But check carefully which car rental company you're using and call them to double check exactly where they are. The car rental places in Rome and in most other places we've used in large Italian cities all speak English, except in Como where the car rental clerk didn't speak English, but Como is a very small town.

By the way, if you want to get to the shuttle to this hotel, it is also not easy to find. Instructions from the hotel were not clear and people at the airport didn't know. But we were given a shuttle space number and it is way down past the buses that you see parked parallel to the curb.

When we finally got back to the hotel, we walked downtown and found a wonderful pizza shop, a gelateria, and a mercado where we bought snacks and food for breakfast the next morning.

The hotel is a modern hotel that was fine. The bed was comfortable. We had our own balcony and we sat out there with a bottle of wine we bought in town. We had walked all the way to the Tiber River and over the draw bridge and had a good time exploring the river and downtown, including trying to get to the beach. But it got dark and we had to get back as the streets were narrow and dark coming back from the beach and probably not one of the safest things to do. I'd stick to walking down that direction in the day light. But we were not bothered. It just felt uncomfortable walking on unlighted streets without even streetlights and not being able to see exactly where we were walking.

So you wanted to know about the hotel and you're not driving, and you're wishing I had skipped that part. OK. Here it is. We got a reduced rate at the hotel because the lower rate did not include breakfast which was fine. The hotel has an elevator. If you think that is an unnecessary bit of info, then you haven't travelled that much in Italy. Always make sure the hotel has an elevator if you have luggage. We only carry back packs, but we've had to carry them up a tight spiral staircase in Florence because the building had an elevator, but the hotel customers weren't allowed to use it, which we only found out after we got there!

Back to the hotel, the staff speak English and were very polite. and insisted on speaking English to us while we insisted on speaking Italian to them because we wanted the practice. So if you don't speak Italian, have no fear, they're going to speak English to you if they see from your registration form that you're from an English speaking country. The hotel staff are the ones who told us about the great little pizzeria a few blocks away where we had a great meal and pizza lessons from the owner who disputed the idea that pizza originated in Napoli (Naples). And we had to admit his pizza, which he sold by weight,(or you could order a whole pizza), was really great. We bought several different varieties by weight so we could try different kinds. Locals were constantly coming in while we ate ordering pizza to go, so we knew it was not a tourist spot. In fact, in walking around town that evening, we were the only tourists we saw in town, except at the hotel.

  • Stayed November 2013, traveled as a couple
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7 Thank Gary1836
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 1, 2014 via mobile

Stayed here night prior to cruise departure. With long travel day, we were exhausted by the time we reached hotel by taxi. Good restaurants on water in walking distance, clean room- even cute loft area for girls made for restful night. Balcony can see ocean.

Stayed July 2014
1 Thank Vanessa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
74 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 23, 2014 via mobile

We stayed here one night to catch our flight out of the airport the next morning. The rooms were clean but the floors are covered in tile and if you are unfortunate enough to be booked on a bottom floor, be prepared for a lot of noise from furniture being moved and resonant thumping from above. There are no tissues in the room and the fully tiled bathroom has plenty of room for a larger shower that one can turn around in.

Stayed June 2014, traveled as a couple
Thank Nomadhunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yuma, Arizona
Level 2 Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 20, 2014 via mobile

Stayed at the hotel while visiting Rome.

Pros- Clean rooms fast and free wifi. Free transport to Airport.

Cons-Free shuttle service is limited to the airport and 2 uses during your stay, otherwise 7 euros each way pp. No english channels. If planning to visit Rome and panning to use public transportation it take around an hour and a half to two.

Stayed June 2014, traveled as a couple
1 Thank jr238928
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 6 Contributor
257 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed June 13, 2014

this is a nice,cozy hotel with friendly staff. we stayed overnight to catch an international flight the next day. many family rooms have beds in an upper loft and this is very cute. Breakfast is complimentary and good. There are very nice restaurants close by

Room Tip: we took 3 rooms at different levels. all were good.
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  • Stayed June 2014, traveled with family
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2 Thank RAVI K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sorrento, Italy
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 29, 2014 via mobile

Rooms were modern, clean, spacious and new. Shower was huge. Staff wasn't friendly when we tried to have them call a cab in the morning 4:45am for early airport flight and when we asked again to make sure the cab was coming (they were late) front desk man was NOT friendly in just redialing the cab company. Cab came shortly after and it's a 5-8 min can ride which is fixed rate of 20€. When looking for a cab to the hotel from fiumicino airport go to taxi stand ACROSS the street as the one right outside terminal is just for Roma. Also, website says free airport shuttle. When we checked in the front desk woman said, oh yes, you have to take bus ___ and get off at __. Confusing and how is that a free shuttle, we wondered.

  • Stayed May 2014
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Thank Briekeli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortRomaFco, Direttore at Comfort Hotel Roma Airport Fiumicino, responded to this review, May 31, 2014

thank you for using your time for writing down this comment. I kindly apologize if something went wrong. Every guest experience is helpful for us to rise our guest level of satisfaction. Regarding the taxi, that is not our business and we do not decide the rates. Our shuttle runs at a scheduled time and it is clearly written on our website. We offer it for free to the airport at chek out from 6.40 a.m to 10.40 a.m. Unfortunately you should have been at the ariport earlier than our first run.
Hoping to having you at our hotel again we wish you

Best Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Hotel Roma Airport Fiumicino

Property: Comfort Hotel Roma Airport Fiumicino
Address: Via Tempio della Fortuna 52 B, 00054, Fiumicino, Italy
Phone Number:
Location: Italy > Lazio > Province of Rome > Fiumicino
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#6 Family Hotel in Fiumicino
#7 Luxury Hotel in Fiumicino
#9 Business Hotel in Fiumicino
Price Range (Based on Average Rates): $
Hotel Class:4 star — Comfort Hotel Roma Airport Fiumicino 4*
Number of rooms: 35
Official Description (provided by the hotel):
The Comfort Hotel Roma Airport FCO is less than five miles from the Leonardo da Vinci-Fiumicino Airport. This Rome, IT hotel is minutes from local points of interest like the Nuova Fiera di Roma multipurpose venue and the Porto di Civitavecchia (Port of Rome). ... more   less 
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Also Known As:
Comfort Hotel Roma Airport Fiumicino Rome

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