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“Good hotel in great surroundings with overpriced bar and lack of business attitude.”

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Dolce la Hulpe Brussels
Ranked #1 of 1 Hotels in La Hulpe
Certificate of Excellence
Kandel
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Good hotel in great surroundings with overpriced bar and lack of business attitude.”
Reviewed April 13, 2013

Nice setting in the middle of a huge park (and a chateau nearby). Perfect for meetings, good support for conferences. Rooms are large and clean. Very quiet as it is in the middle of a forest. Good spa and fitness facilities.
Restaurants are fine, but expensive and obviously benefitting from the isolated location not leaving a lot of choice. The bars are ridiculously overpriced and service is yet to be discovered by the hotel - very unfriendly and slow.
Check-out took more than half an hour (only two ladies slowly working on a queue of 20 people), no late check-out available after 10am.

Overall mixed feelings - this could be a great place, but probably needs a change of management to take into account the needs of their clients.

Room Tip: All rooms are quiet and spacious (at least the ones I had a chance to see). You might want to ask fo...
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Toil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
erik j, Front Office Manager at Dolce la Hulpe Brussels, responded to this review, April 25, 2013
Dear Toil,
Thank you for your feedback related to your recent stay at Dolce La Hulpe Brussels. Although I can see that your experience has met with mixed emotions and has not always met your expectations or has encountered below-par perceptions, I still wish to thank you for your candid comments. I apologize in case we fell short in our usual high standards of service and guest relations and have addressed your feedback with my department heads for them to further review and improve upon through ongoing staff training.
I hope you will give us another chance and look forward welcoming you back again in the near future.
Warm regards,
Erik Jansen
Generla Manager
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Mexico City, Mexico
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 10, 2013

The hotel has remained as perfect as during my last visits. It even improved with a new restaurant, which I will have to discover at my next stay. The location is perfect if you have to visit friends or associates in Brussels...or Paris, as I did, using the train connexion from the local station. People continue to be as serviceable as before, and often smiling. It is the perfect place to combine work and pleasure, as the WIFI service is flawless. We will be back there soon.....

Room Tip: Take a conference room and enjoy the immense space available.
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  • Stayed March 2013, traveled with family
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Helpful?
Thank JAXINMEXICO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
erik j, General Manager at Dolce la Hulpe Brussels, responded to this review, April 25, 2013
Dear JAXINMEXICO,
Thank you so much for your most complimentary comments further to your recent stay at Dolce La Hulpe Brussels and I am thrilled to read that you consider us your "favourite place near Brussels". We are indeed the perfect place for many activities such as walking, biking, tennis, cultural visits as well as our own Spa Cinq Mondes and our variety of restaurants within the hotel.
we very much look forward welcoming you back again very soon.
Warm regards,
Erik Jansen
General Manager
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Basingstoke, United Kingdom
Level Contributor
4 reviews
Reviewed April 5, 2013

We came across this hotel last summer (June 2012) and stayed again over Easter this year. For us (2 adults 2 young children) it has everything for a good break, a superb room and access to a wonderful pool and spa area and lovely walks in the surrounding woodland. My kids were so excited to see deer roaming the woods. The breakfast and food in general is of good quality.
The negatives for the hotel are that we find the food in the hotel restaurants to be on the expensive side, but I suppose Brussels is generally expensive.
Another thing that I think would be good is if they built a wooden play area/tree house etc for younger children in the woods, as the hotel often has offers for families – I think this would be an additional attraction and not cost much money to install.

Either way we’ll be staying again next year!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Slee10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
erik j, General Manager at Dolce la Hulpe Brussels, responded to this review, April 8, 2013
Dear Slee10,
Many thanks for your comments and feedback. I am thrilled to read that you and your family have become regular visitors to Dolce La Hulpe Brussels and that you are enjoying the facilities, surroundings and infrastructure. We are, as a matter of fact, in the process to create an outdoors activity area but considering the unique and splendid forest we are in, it takes a bit of time to obtain the required approvals and permitts, but if all goes well it should be in place before the summer season so it can be fully enjoyed. During your next visit you may also wish to consider our own rental bikes for a tour in the forest and even cycling to the La Hulpe Castle.
we look forward welcoming you back agian very soon.
Best regards,
Erik Jansen
General Manager
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Dubai, United Arab Emirates
Level Contributor
37 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 2, 2013 via mobile

I stayed here for about 20 days for a business trip and absolutely had a comfortable stay. The rooms are well maintained and service was excellent. Staff are helpful and do their best to help you. There is a spa inside which is also Relaxing.The staff take care of your taxi requests very well. A taxi ride to Brussels midi would cost around 50 euros so this hotel is ideal for business travelers or ppl with their own cars.
The ony drawback I found was the dining options. In a long stay like mine I found it too monotonous. It would have been better if they kept changing their menu. Being a vegetarian I had very little options.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank As02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
erik j, General Manager at Dolce la Hulpe Brussels, responded to this review, April 8, 2013
Dear As02,
Many thanks for your feedback and constructive comments. I am very happy that overall you enjoyed your extended stay with us and were pleased by our facilities, infrastructure and services provided by my entire team. When next visiting us, please ask one of our restaurant mananagers to check with our kitchen chef and he will be delighted to prepare you a special vegeterian dish and thus also assist you with a larger variety and avoid repetiveness during a longer stay such as yours.
We look forward welcoming you back again very soon.
Warm regards,
Erik Jansen
General Manager.
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Arlon, Belgium
Level Contributor
78 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed March 24, 2013

La Dolce is a design hotel in the middle of the nature, very close to Brussels. It is perfect for relaxing after a conference day or after a long week in the beautiful spa or just having a long walk in the huge park nearby.Due to the very cheap prices and offers the hotel proposes in the extra season, the hotel, the spa and all the restaurants were packed. So we got a sad room with parking view and it was impossible to find a place to eat in the evening. So we went there to find some quiet, peace and solitude but we end up in a crowd. Not exactly what we have planned for our weekend.

Stayed March 2013, traveled on business
Helpful?
Thank CristinaH414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
erik j, General Manager at Dolce la Hulpe Brussels, responded to this review, March 27, 2013
Dear Cristina H,
Many thanks for sharing your comments regarding your recent stay with us. I am glad to read and see that you appreciate our setting, location, services and facilities but am however disappointed that you did not fully enjoy your stay due to the amount of other guests also at the hotel. We have indeed been extremely sucessful since our opening just over 6 years ago and not only on our corpaorte meetings & conference market but also during weekends and public holidays or school vacations. A big contributor to this are the addition of our Spa Cinq Mondes 3 yeras ago and our recent restaurant refurbishment. I suggest that for your next stay you request a specific room type or location and we will defenitley endeavour to honor the request. I also highly recommend that next time you reserve your table in advance at one of our 2 restaurants like one would do at another restaurant.
I look forward welcoming you back again very soon.
Yours truly,
Erik Jansen
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Trento, Italy
Level Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed March 15, 2013

I spent 2 days in this hotel for a business meeting. The location is great, in the heart of a forest just outside Brussels (but if you want to reach the city center you need a car). Rooms are ok, even though my double room was not huge. Breakfast is fine, but the variety is not outstanding. Open wifi everywhere and for free. There is a very nice swimming pool. The personnel at the bar and in the dining room was very kind and helpful. The conference center is very wide and the meeting rooms are confortable and well equipped.

Room Tip: Any room is fine, there is only forest around the hotel
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pb_trento
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
erik j, General Manager at Dolce la Hulpe Brussels, responded to this review, March 17, 2013
Dear pb_trento,
Thank you very much for sharing your comments related to your recent stay with us. Our hotel is indeed in a unique location, set in our private parc of 72ha, within the Sonian Forest, yet only a mere 12 kilometers away from the city center of Brussels. For thoses that really want to go into town, transportation is indeed required, this can be by car, taxi or bus/train service leaving from the station about 3 kilometers from the hotel; yet I would advise to just indulge in our peacefull surroundings and enjoy the facilities to its fullest. I hope we will have the pleasure of welcoming you back agian very soon.
Best regards,
Erik Jansen
General Manager
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San Carlos, CA
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 14, 2013

The Dolce la Hulpe is a wonderful hotel for business and rest and relaxation. There are spa and wellness facilities, and a conference center. Bring your swimming suit! The breakfast is very complete and delicious.

Room Tip: I had a room with a view of the woods, very peaceful.
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MariaRDH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
erik j, General Manager at Dolce la Hulpe Brussels, responded to this review, March 17, 2013
Dear MariaRDH,
Thank you very much for sharing your very postive comments and impressions further to your recent stay at Dolce La Hulpe Brussels. I am very happy to read that you have enjoyed your stay and have been impressed with our service and facilities.
My team and I look forward welcoming you back again very soon.
Warm regards,
Erik Jansen
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dolce la Hulpe Brussels

Property: Dolce la Hulpe Brussels
Address: Chaussee de Bruxelles 135, La Hulpe 1310, Belgium
Phone Number:
Location: Belgium > Wallonia > Walloon Brabant Province > La Hulpe
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in La Hulpe
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Dolce la Hulpe Brussels 4*
Number of rooms: 264
Official Description (provided by the hotel):
Dolce La Hulpe Brussels is located in the heart of the ancient Sonian forest creating a tranquil and verdant sanctuary only minutes from the Brussels City Centre and Brussels International Airport. This premier resort and conference hotel is dedicated to inspiring its business and leisure guests—especially with its indoor pool and fitness center, a lavish CINQ MONDES Spa, two superb restaurants and lounges, and a selection of 264 guest rooms and suites newly appointed with ultra-modern conveniences and sleek, contemporary decor. Featuring 4,500 m² (47,900 sq. ft) of IACC certified meeting space that includes 2 auditoriums, 35 meeting rooms and the most cutting-edge technology, Dolce La Hulpe Brussels balances work with play by offering exceptional sports, recreational and leisure opportunities onsite and in the breathtaking natural beauty of the surroundings. Every aspect of one's stay nourishes the mind, body and spirit, in the tradition of Dolce Hotels and Resorts. ... more   less 
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Also Known As:
Dolce La Hulpe Brussels Hotel La Hulpe
Dolce Hotel La Hulpe

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