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“Uneven food, decent service with an empty restaurant”
Review of Reef Restaurant

Reef Restaurant
Ranked #49 of 80 Restaurants in Nosara
Price range: $3 - $18
More restaurant details
Restaurant details
Dining options: Breakfast, Dinner
Description: The Reef Restaurant is a great place to have breakfast, lunch or dinner. there is a nice pool where children really have a good time. Here you can drink a coffee or a glass of wine while you work with your laptop getting our free wi-fiour food is amazing and our prices are the best, in the opinion of many customers who enjoy a healthy approach to relate quality - price
Level Contributor
53 reviews
25 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Uneven food, decent service with an empty restaurant”
Reviewed December 22, 2012

Arroz con mariscos was disappointing and a bit gritty. Pasta with pesto and shrimp were decent if not spectacular. Lemonade and other drinks were pretty good. People were nice but value for money was missing in action. Better dinners elsewhere.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Marihopewell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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14 reviews from our community

Visitor rating
    6
    4
    1
    1
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
North Vancouver, Canada
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Terrible dining experience”
Reviewed December 18, 2012 via mobile

Service extremely slow.
No chicken was available and some things that were ordered like fries never appeared and likely weren't available and substituted without being informed. One lobster meal had almost cold potato and vegetables and the lobster was prepared incorrectly. Two lemonades were undrinkable and we were told the bar tender was new.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Rosie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reefrestaurantnosara, Gerente at Reef Restaurant, responded to this review, March 20, 2013
Hello Rosie, thanks for your opinion, it helps us to be better. I am really sorry for your experience. we use to give a great service to all of our clients and many many of them say after dinner " OH, IT WAS GREAT...REALLY AMAZING" so in your case I do not know what happened, but please, give the oportunity to change the image you got, when you come back again we`ll be glad to treat you the best way.

Mauricio
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Queenstown, New Zealand
Level Contributor
30 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Worst food and service of our trip”
Reviewed November 23, 2012

I had visited Harbor Reef 13 years ago and had extremely fond memories.

We decided to go there for our last evenings dinner in Costa Rica to check it out again. What a mistake.

Our service was awful. We only got the specials menu, not the regular menu, so when we ordered the server asked if we wanted salads to start. We hadn't seen the menu so hadn't thought about it. Perhaps show people what you offer. Our drinks took 20+ minutes and we were one of two seated tables in the whole place (that should have been our first clue).
We ordered a BBQ for 2 meal. The chicken and sausage were both essentially RAW with a light outside sear.

We told our server about the undercooked meat and that we just wanted to leave. They then charged us FULL price for an unedible meal. Mind you, it was also the MOST expensive meal we'd found in Playa Guiones.

I was hoping to have a great experience to report back on, however, Harbor Reef is the one place we will not be visiting again in Playa Guiones.

    • Value
    • Service
Helpful?
Thank erinonsnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reefrestaurantnosara, Gerente at Reef Restaurant, responded to this review, March 20, 2013
I am really sorry. November was a verry hard month for us, we just had a couple of earthquakes and we lost must of our inventory, the offseason was so crude... we really had a big problem with the staff, but we fought hard against all adversity and by the end of December our service and food and drinks became the best around, now, Our clients (many of them) call our chef to say "thanks a lot, the food was amazing"...I am prod of it
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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