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“THE best place in Crete, maybe all of Greece!”

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Amirandes, Grecotel Exclusive Resort
Ranked #1 of 36 Hotels in Kato Gouves
Certificate of Excellence
Chicago, IL
Level 4 Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“THE best place in Crete, maybe all of Greece!”
Reviewed October 1, 2013

So we LOVED this place! We stayed in a VIP 2 bedroom Suite with its own private gym and heated pool. I kid you not, the private gym was a riot! The heated pool wasn't as heated as we might have like it, but it was great to have! The public pool was absolutely huge and a great poolside restaurant. The private beach was fun as well for a change. The restaurants were amazing. We weren't great fans of “Amirandes” for dinner buffet but the complementary breakfast buffet had a tremendous selection. “Blue Monkey” had Asian dining and even my teenage son loved it and wanted to return again. My favorite was the "Minotaur" with unbelievable Italian food and a fabulous Picasso collection. We were going to go again but were talked into going to "Xasteria" by the head waiter and we were so happy that we did, it was a true authentic Cretan experience.

However, the best part of the entire experience was the fabulous service. Everyone we met was so friendly, accommodating and helped to make our trip something we will never forget. We have had great service before, but this was one of the best. Our room was not ready when we arrived and they brought us to one of the bar areas, provided drinks, appetizers, constantly checked on us and brought us to the room as soon as it was ready.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zacharys_m0m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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742 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (91)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Serbian first
  • Spanish first
  • Any
English first
Rehovot, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 29, 2013

we stayed at this hotel for a week with our 10 months old baby. we had a wonderful time! the service and food were excellent! the hotel is baby oriented, and very friendly for little children with a free lunch, a pool for children, a club and a playground. highly recommended.

  • Stayed September 2013, traveled with family
    • Value
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Helpful?
1 Thank maru1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 29, 2013

We stayed at the Amirandes as part of our honeymoon a few weeks ago, we stayed in a superior double and the room was very clean and spacious. The hotel itself was stunning and the main restaurant area was beautiful, the staff were always helpful and friendly. We were half board so ate in the main restaurant every night but the food quality was fantastic and very varied. The drinks weren't cheap but I think the prices are to be expected from a 5 star resort, plus there was a small shop onsite where you could buy cheaper water/soft drinks/bottles of wine if you wanted.

The beach is small but there were always sun loungers available and the pool area was fantastic. The pool attendants brought around complimentary watermelon and bottles of water every day. The hotel is close to the bus stop into Heraklion which is an easy and cheap way to get into the capital to see the sights or have a cheaper lunch.

Overall I would definitely recommend the hotel, we stayed in another 5 star resort in Crete as another part of our trip and I would say that the Amirandes had better service and quality of food. We also received a complimentary bottle of Prosecco and honeyed walnuts as it was our honeymoon, a fantastic start to our honeymoon!

Room Tip: The villas have private sun lounger areas on the beach.
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank vicky321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level 3 Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 20, 2013

We recommend staying at this hotel as it is modern, spacious, clean and to a very high standard. The staff are friendly and helpful and the rooms are great-we stayed in the standard double which exceeded our expectations. The food offered is varied and delicious. The location of the hotel is good for the airport-15min taxi transfer. Wifi was good and free, and the Olympic swimming pool is great if you enjoy swimming or just Sitting by the pool.
The only slight negatives to note are that the bed we had was two single mattresses pushed together and the drinks are pricey-water was 3.5euros in restaurant. Don't let this put you off-highly recommend, even for a honeymoon!

Room Tip: Higher floor rooms have better views, but don't have a pool. Any room would be good for differe...
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leanne-Bristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vienna, Austria
Level 5 Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 15, 2013

beautiful hotel, excellent management and super-friendly, helpful, attentive staff. food is really good - both at the main restaurant and at the pool restaurant. there are also speciality restaurants (Italian, Crete, Asian). prices of drinks are however unreasonable (12 euros for a glass of unspectacular Prosecco for instance, or 5 to 7 Euro for a glass of Greek table wine..).
the beach and pool beds are very comfortable and clean and staff brings towels and water in regular intervals. garden and beach are very well kept and clean. water in pool and sea very inviting.
major issue I had was with the spa: the sauna is unacceptably small and located directly inside the changing room and next to the toilets. when you are in the windowless sauna the only thing you can see through the door is the changing room and the only thing you hear is the toilet. so if you enjoy a sauna after a day on the beach or in case of cloudy or cooler weather - this is the wrong hotel.
I also felt the rooms are getting tired and although I booked a superior room with sea view, I only got a side-ways view of the sea. the balcony was attached to the neighbouring balconies and so no privacy there. And you can hear every step in the corridor as the doors are almost "transparent".
majority of the guests are from Russia.

Room Tip: if you can afford - go for a villa. these have access to a private beach and are less noisy
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ok4U2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belleville, Illinois
Level 5 Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 14, 2013

We recently vacationed in Greece and spent a few days on Crete, at the Amirandes. I can't even describe this place to my friends and family without absolutely gushing. The property is gorgeous, the people are beyond friendly, and we were totally spoiled by the time we left. If you want the beach, the pool, great food and total indulgence (at the spa!), then check this place out. We will be going back.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bboop617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 29, 2013 via mobile

The other reviews say it all really. It is an excellent hotel, but for me let down on two easy to fix points - the towels are small and pretty useless, and the Internet is hopeless. Wifi network not robust to large numbers logging in, so don't expect to be streaming video (or, for that matter, emails) in a hurry. Enjoyable stay, but for hotels in the same price bracket this is not a winner.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Janduxba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amirandes_Management, Manager at Amirandes, Grecotel Exclusive Resort, responded to this review, September 19, 2013
Dear Guest,

We would like to thank you for your comment regarding your recent stay in Amirandes Grecotel Exclusive Resort. Your comments are very welcome, as your feedback will help us to improve our exclusive services.

We were very pleased to know that you had a pleasant and relaxing stay with us and we hope that you will choose again a Grecotel Property during your next visit in Greece.

Regarding the internet, we would like to inform you that although we have recently upgraded our network, due to the fact that most of our guests use, at the same time the latest technology devises requiring fast internet connection, occurs a delay to access the internet. As our goal is the satisfaction of our guests in every aspect, a further upgrade of our network will take place during winter time in order to eliminate this inconvenience during the next season.



Dear Guest, we would like to assure you that we will keep working hard to develop and improve our services, taking into account any comments and proposals and we really thank you for giving us this opportunity. We are confident that your highest expectations will be fulfilled in Amirandes Grecotel Exclusive Resort, during your next visit in Crete.


The Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Amirandes, Grecotel Exclusive Resort

Property: Amirandes, Grecotel Exclusive Resort
Address: PO Box 106, Kato Gouves, Gouves, Crete 71202, Greece
Phone Number:
Location: Greece > Crete > Heraklion Prefecture > Gouves > Kato Gouves
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Kato Gouves
#1 On the Beach Hotel in Kato Gouves
#1 Romantic Hotel in Kato Gouves
#1 Luxury Hotel in Kato Gouves
#1 Spa Hotel in Kato Gouves
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Amirandes, Grecotel Exclusive Resort 5*
Number of rooms: 212
Official Description (provided by the hotel):
Amirandes 5 star hotel in Crete, is a sparkling exclusive resort on the coast of east Crete. Themed around the lagoons that swirl through its centre, the luxury hotel in Crete covers a 70,000 sq m beachfront estate comprising of eight restaurants, sandy beaches, Elixir Spa with authentic Ayurveda treatments, outdoor Olympic-size seawater pool, over 60 private pools and extensive children's facilities. The sophisticated guestrooms suites and villas feature indulgent details such as private gyms, home cinema and state-of-the-art bathrooms with colour-therapy and aromatherapy Jacuzzi bathtubs. Refined and considerate service mirrors the Resort's meticulous attention to detail and utmost respect for the privacy of its guests. ... more   less 
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Also Known As:
Grecotel Amirandes Hotel Gouves
Grecotel Amirandes Amnissos
Grecotel Amirandes Hotel Amnissos
Amirandes, Grecotel Exclusive Resort Kato Gouves, Crete

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