The check in process wasn't great. We were asked to leave our bags in the middle of reception whilst a gentleman showed us and about 10 other couples to our rooms (in different directions??). All the couples refused to leave our bags so dragged them along whilst we were all gradually shown to our rooms.
The place is a labyrinth and we were far away from the main building. Whilst this provided some welcome peace, the signs around the hotel are awful so we frequently took wrong turns! The room itself was lovely. We didn't spend any time on the veranda though as it was a very rustic garden view with a few too many insect friends for me. We spoke to one couple who had upgraded to a sea view room for around 130 Euros for a week after seeing how far away from the main building their original room was. They said it was far superior and worth every penny.
Breakfast was great, especially the English sausages. Except I found it a little strange that when you ordered tea they gave you the milk and hot water but then you had to go in the restaurant to get your own teabags. The evening meal was nice. Lots of choice and good quality food. The salads and melon to accompany the mains were particular favourites. We always sat outside and witnessed some lovely sunsets.
We never failed to get a sunbed, normally one of the day beds. There were normally spare ones around the relaxing pool till about 10am. It was such a chilled out place to be.
I would thoroughly recommend the 4x4 trip. Although we thought we might get ripped off at 79 euros each, we felt it was worth every penny.
As we had a late flight, the shower room available when you have checked out was great.
The drinks were expensive in the hotel and the entertainment wasn't great so we went out every night after our evening meal. There isn't much around the hotel except for a couple of restaurants and a bar called Kon Dim Ar where we spent a few evenings. They do cheap wine (5 Euros for half a litre) and cocktails, although beware that the toilets are a little bit grim!
I would recommend eating at the Taverna one night which is included when you book with Thomsons. The waitress service is a welcome change from the buffet every night and the food was gorgeous.
The hotel could do with some basic improvements like the wi fi (it was awful!), better signage for the rooms and restaurants. We only worked out where The Yacht was on our last day and never saw The Stone restaurant. Maybe if some sample menus had been placed in the welcome pack in the room we might have visited them.
We paid £540 for a week half board at the end of July. We felt that we got really good value for money and would consider going back. It's a definite 4 star hotel though as it lacks the wow factor of a 5 star.
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- Also Known As:
- Pantheon Palace Beach Gouves
- Hotel Pantheon Palace Beach
- The Island Hotel Kato Gouves, Crete