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“Basic, Clean and very friendly. Good location on the seafront”
Review of Pella Apartments

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Pella Apartments
Certificate of Excellence
LINCOLN
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Basic, Clean and very friendly. Good location on the seafront”
Reviewed August 14, 2009

Apartments are well placed for beach and beachfront bars and tavernas. We stayed in what i'm assuming are a fairly new block.

Basic yet roomy with master bedroom with aircon unit (extra) two beds made up in the main area with kitchen and dining table also in this area, toilet and shower room, Patio with furniture (see photos) Plenty of hot water, fresh towels thru the week. No shower curtain which was a bit inconvenient due to very wet floors whilst showering but not the end of the world. Dont keep loo roll on the holder is a good tip for the room we had. Kitchen equipment is pretty basic, (kettle, frying pan, large sauce pan and thats about it, no decent knives for food prep.) I managed to rustle up the odd sarnie and basic meals but ate out mainly.

The resort was very quiet when we first arrived but livened up a little towards the end of the week.

We hoped to take a boat trip but found the prevailing winds this time of year would not comfortably permit this as the seas were a little too choppy.

There is a small protected bay within 50 yards which is good for sunbathing and snorkelling, plenty of small fish to see if the outside sea isn't too choppy, as this causes the bay to cloud up a bit.

Gouves is a small resort with a main bar street and seafront areas gift type shops and Bars including Irish bars, sports bars, plenty of food venues selling very similar fayre.
Personally we found the following restaurants good value and reasonable food. Pella, Blue Sky (on the left as you go up the incline of the main bar street), Chinese to the right of the shop near the top of the bar street (next door to indian), Corali ( Next door to pella on the front)

Several of the bars were offering cheaper beers and offers on cocktails and the like but we found a large beer to generally be around 2.5-3 euros and cocktails from about 4 upwards
.
Fags were around 3-3.5 euros for english brands

Didn't bother with transfers booked thru agent, just walked out of airport and got a taxi, 30 euros to the door. it was about half the cost of transfers for the four of us, Stavros (Pella Owner/Manager) booked the return cab for us. Many thanks for that.

Gouves is an ok place for a week, we found some reasonable places to eat. Generally the cost of an average one course meal and a couple of beers a piece was between 45 and 60 euros. Restaurants weren't too busy due to all inclusive hotels holding the majority. Which made for a leisurely meal and attentive service.

I was told the bus services to other areas is quite good but we didn't leave the resort.

Getting around was ok but lots of places you are walking amongst traffic and some of the kerbs are very high.

Possibly not the best place to go if you are after a party holiday, our two 16 and 17 year olds entertained themselves in the evenings watching football pre season friendlies and playing pool in the bars and taverns.

  • Stayed August 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fourfromLincs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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403 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • German first
  • Greek first
  • Any
English first
london
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 12, 2009

We were very warmly welcomed at arrival. Once in the apartment, we realized that not even the toilet was cleaned, the pillows were very dirty and the towels badly washed. We very kindly asked if it would be possible to have pillows and towels changed and some cleaning done before the first evening. Eleni, the lady who runs the place, said that it didn't matter that the pillows were dirty inside as long as it had clean pillow cases, the towels were stained but had be cleaned and also that she couldn't tell if I was right about the apartment not being clean as she was to busy to check the work of the cleaning lady. I insisted that it was dirty and she sugested that I got some bleach from their supermarket to clean it and get it out of my "mind". I bought all cleaning products and spent over an hour cleaning with the help of my husband to have the place decent. On the following day, they changed our pillows and towels but were upset about it. On the second evening, my son wanted to swim in their swimming pool and as it was still light at around 19:30, we saw no problem with that, but as he was swimming, Eleni's father told him to get out and I asked why. He was very rude answering that the pool was closed ( there was no sign to show that). I was very upset to see my son crying because of the way the man spoke to him and mentioned to Eleni. On the following day they put signs around the pool, saying that the closing time for the pool was 18:30 and that no splashing was allowed in the pool. We were very disappointed and would have ignored the fact that we were deceived on the "4 stars", but the whole situation became unbearable and we just spent most of the time away from the place, just coming back in the evenings to sleep. The air conditioning that we pay extra for, is only a small one in the bedroom only. We always stay in self catering apartments or villas and even the 3 Star villa we had last time in Cyprus was ten times better than this.

  • Stayed August 2009, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank viajandoLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buckinghamshire
Level 3 Contributor
19 reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed July 14, 2009

My family, many friends and I have been holidaying at Pella now for over 7 years at various times of the year and have ALWAYS found it perfectly clean, very hospitable and friendly and the whole family and staff who run it helpful and charming! At times there have been upto 26 of us ranging in age from 3 to 63 (including several teenagers at both ends of the scale) - all of whom love it here!
Not sure what some people expect from a self catering holiday in an apartment anywhere in Greece. It isnt a hotel where everyone is at your beck and call 24 hours - Though we have been there when people have been in need of doctors etc and the family have been only too eager to help organise this. Trips to hospital. Taxis and bookings elsewhere.
We have eaten hundreds, if not thousands of meals in the taverna and purchased many items in their shop and have never heard the word NO for any reason when requiring something we cannot find etc. Nor have we ever had a problem with towels and bedding! If we have required any fresh linens on non alloted days we have asked for and received them..
As for the pool not being cleaned regularly -rubbish! Every morning before it is in use and every night it is cleaned meticulously. For safety reasons it has to be cleaned at these times for obvious reasons. Though if there is debris of course it is cleaned more often.
Everyone we have met in all these years has also told us the same story. We have never heard a bad word about Pella until this website entry! Can everyone else possibly be so wrong. Some of my family are there now (July 2009) and are having a wonderful time - as usual. Another trip is due in September 2009 and am sure it will be as fantastic as ever!
Yes, as in many places in Greece and elsewhere in the med/aegean regions, there are always new places being built. Greek law prevents building in the height of the season but there are obviously going to be some times out of these periods when buildng is going ahead. It should be remembered though - when travelling abroad, the rules and customs of that country are not neccesarily the same as your homeland. Also that these regions depend more on respect, courtesy and working to live NOT LIVING TO WORK!!!

  • Stayed August 2007, traveled with family
    • Value
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Helpful?
5 Thank LollyBuckinghamshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 7, 2009

We have been to these apartments 4 times, just come back.The best holidays we have had. The family can't do enough for you and treat you as a friend. The apartments have always been cleaned and sheets and towels changed regularly. The food in the Taverna is excellent and the service is first class. The staff are always smiling and chatting to you. We like it so much we will keep going back.

  • Stayed June 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Norfolklinda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
glasgow
Level 4 Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed November 5, 2008

We stayed for a fortnight at the Pella Apartments and have been put off ever returning to Crete. The apartments are basic in the extreme. The "kitchen" had a kettle, fridge, two ring cooker and 1 huge pot. There was nowhere to sit and relax other than at the table or on a single bed. The apartment was not cleaned once during the fortnight, the bedding was changed once and the towels twice!!!
The pool is tiny and was "cleaned" twice during our stay. There was a building site right next to our appartment and the cement mixer started every morning at 7.45. It was so noisy we couldn't even open the balcony door never mind sit outside. When we arrived we were told that if we needed anything just to ask what we weren't told was that the answer would be "no". Even on the last day (we were the last people still in our block) and we asked if we could keep the room on until 4pm. We were told "no" as they needed to clean it - why we wondered when they hadn't bothered for the last fortnight. We were told there was a hospitality room to use which turned out to have one light(the shaving light above the sink). The room was full of flies and the toilet looked as if it hadn't been cleaned for years. We spoke to two other couples who had never experienced anything like it. One of them actually wanted to leave when the arrived as they were so disgusted by the state of the place!!

Please do not risk your holiday by staying at the Pella Apartments -you're worth better!

  • Liked — It was near other restaurants
  • Disliked — It was filthy
  • Stayed September 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank hazey2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pella Apartments

Property: Pella Apartments
Address: Kato Gouves, Kato Gouves, Gouves, Crete, Greece
Location: Greece > Crete > Heraklion Prefecture > Gouves > Kato Gouves
Hotel Style:
Ranked #1 of 31 Specialty Lodging in Kato Gouves
Price Range (Based on Average Rates): $
Number of rooms: 35
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Also Known As:
Pella Apartments Hotel Gouves
Pella Apartments Kato Gouves, Crete

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