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“Decent hostel but terrible owner attitude - would never return.”

The Windsor Lodge Backpackers
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The Windsor Lodge Backpackers
Sydney, Australia
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Decent hostel but terrible owner attitude - would never return.”
Reviewed September 12, 2012

The hostel itself was clean and comfortable but the couple who own it are unwelcoming and unprofessional. You are made feel like you are in the way and being unnecessarily monitored. With only three guests at the time of my stay, you would think they would make the effort to be more accommodating. Ray persistently showed attitude and rudeness to myself and other guests, seeming to resent his job and destroying any atmosphere it might have had. Terrible shame as there are few hostel options in the area.

  • Stayed September 2012, traveled solo
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Emma_Ireland_24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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45 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Wellington, New Zealand
Level Contributor
77 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed April 27, 2012

The unit was comfortable, clean and plenty big enough. Tea-making facilities in the room and the en suite was huge and is wheelchair-accessible. Communal facilities are good and there's plenty of room. The owners promised scuba gear washing facilities but this was a rather small basin, an outside hose and a line to hang things on. Fortunately it was a fine night so things dried but it was a bit inadequate. The hostel is very handy to Countdown supermarket and the main road into town.

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  • Stayed April 2012, traveled solo
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank JNCC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
Level Contributor
258 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed April 23, 2012

Which is always a good thing. Immaculately clean, handy to the main centre (and the supermarket is a stone's throw away), quiet and comfortable. There is a heater and a fan in the bedroom (we opted for the one with en suite) and plenty of room. Would be more crammed if all four beds/bunks were occupied, but still not too bad. We also had a wee fridge and tea and coffee making facilities, although we used the good sized and well equipped kitchen for that, along with making our own breakfast and dinner. (Which is why one does hostels, to be self~sufficient without all the space a motel entails).

Friendly hosts and a good sized recreation area, both indoors (TV/stereo/books) and outdoors (picnic tables/BarBQ area).

One teensey gripe... (just because it should be easy to rectify). Two large chopping knives, and several smaller ones, but have you tried slicing up a ciabatta without a decent serrated bread knife? *sigh*. Next time I must remember to take pre~sliced bread!!

  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jqqls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Langar, United Kingdom
Level Contributor
183 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed February 25, 2012

The double room we had was located away from the main hostel and was clean and modern, with a five to ten minute walk to the town centre. The owners were helpful and friendly and showed us to the room which had a ceiling fan (it was hot that day), towels, TV, fridge, kettle, tea and coffee. Nice bathroom and shower. I would stay at this pace again without hesitation.

  • Stayed February 2012, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank FreakinSweet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 25, 2011

The owners were very friendly and helped me book a tour to White Island. When I was sitting in the living room, the lady came in to put on the heater for me. The bathroom was nice and the kitchen was clean. I enjoyed my stay here and would come back again.

  • Stayed June 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank msp1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
auckland
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 28, 2010

awsum rates for the service and quality..supermarket across the road..leave the car and walk everywhere..5mins to town centre (strolling) Good place to stay, we are definately going back.

  • Stayed June 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank rachAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Windsor Lodge Backpackers

Property: The Windsor Lodge Backpackers
Address: 10 Merritt Street, Whakatane 3120, New Zealand
Location: New Zealand > North Island > Bay of Plenty Region > Whakatane
Hotel Style:
Ranked #4 of 9 Specialty Lodging in Whakatane
Number of rooms: 21
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