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“Great Experience ! Very Friendly Staff, Great Drinks, and good food”

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Coconut Bay Beach Resort & Spa
Ranked #1 of 4 Hotels in Vieux Fort
Reviewed January 22, 2011

All in all this was a GREAT trip. The local staff in St Lucia are VERY friendly and warm.
This starts from the minute you walk into the resort when they greet you with a smile, and hand you a glass of champagne will you check in.

The rooms are clean, and fair in size. The food is also fairly tasty, and about what you would expect for an all inclusive 4 star resort. The asian restaurant is pretty good, and the italian restaurant is fair.

The nightly entertainment is excellent as well. They provide different themed nights throughout the week, and the local entertainers are great!

I would say they are under appreciated as this is more of a resort for older couples ( 40+) and families so it gets a bit quite at night, even though the entertainers are solid.

Only cons were being on the atlantic side vs the Caribbean sea side the water is rougher, and the wind is much stronger. At the same time the wind makes it so it doesn't feel boiling hot while you are sitting by the water even though you are still getting a great tan.

Another tiny con for some people may be that the resort is literally 1 minute from the airport and as a result you watch and hear all flights come on and off the island. Personally it didn't bother me since it only seemed that about 4 or 5 flights a day came in and out of the island.

If you are single or a group of single people I would reccomend staying somewhere else as you will have more fun, and meet more singles at other resorts as stated above this is more of a couples and family dominated resort.

Overall a GREAT experience, for a 4 star I would say it's as good as it gets. I would rate it a 9/10 and HIGHLY reccomend this resort for couples, and families. St Lucia doesn't lie when they boast their island as a romance paradise, as it definitely is, and makes it a great place to visit with your loved one.

Special thanks to Small J and Loan as they are A+ staff, and made our stay extremely enjoyable and we hope to see the entire Coconut Bay team again the near future!

  • Stayed: January 2011, traveled as a couple
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2  Thank jpo21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4,776 - 4,782 of 6,068 reviews

Reviewed January 22, 2011

We had a great holiday at Coconut Bay, with our children aged 9 and 7. The staff were brilliant in all areas, particularly the Kids Club, where the children spent a lot of time! Many thanks to Chris, Samantha, Nasha, Sarah and Alice, who took such great care of them and nothing was ever too much trouble. The buffet food was excellent, so much choice. Small J and Sherma have to have a special mention in the bar and Jamara who organised the entertainment. The holiday was great value and although the hotel only re-opened the day before we arrived, due to the hurricane, everything was up to standard. My daughter was poorly on Christmas Day and we had to have the doctor, thank you to the 2 nurses (can't remember their names), who organised things for us. I have never come across a nurse being available in a hotel 12 hours a day - a really good service that was much appreciated. Our maid kept our room clean every day, another good service. We are definitely thinking about going again for next Christmas!
The Close Family

  • Stayed: December 2010, traveled with family
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2  Thank Jackie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2011

We were amazed how the staff of this hotel had so successfully bounced back from the horrors of the hurricane late 2010. The buildings had been refurbished and some rebuilt. The gardens had been in places re planted and were being lovingly attended by the gardeners. We spent most of our time by the adult pool and thoroughly enjoyed the expertise and friendlyness of the bar staff, namely Loan and Small J. The food in the restaurants was excellent, the staff were very attentive and Clyde, the manager, was not only attentive to his guests needs, it was apparent that he cares greatly for his staff members welfare. We can highly recommend this Hotel/Resort. St Lucia we will be back.

  • Stayed: January 2011, traveled with friends
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1  Thank oldbakerybarts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 21, 2011

What can I say about the Coconut Bay Resport except a simply great vacation had by my wife and I, along with some friends from back home.
Starting off and finishing with an incredibly short shuttle ride from the airport. Being welcomed with a glass of champagne was a very nice touch, and the front desk staff were very professional and courtious upion our arrival and checkout.
Our room was very clean and well maintained throughout our stay, and the grounds were well kept.
From one day to the next, our meals were widely varied and well prepared all week.
Special appreciations to the following staff:
Mary (in the buffet restaurant) for her daily excellent omellettes.
Junius for taking care of arranginh what was an outstanding land and sea excursion.
Loan (at the adult cabana bar) for her great drinks and wonderfull smile)
Last and certainly not least, out main bartender "Small J" for his never-ending happy demeanour and superb drinks, especially those 'hurricanes'. having him to talk to and take care of us simply made the trip worthwhile.
Thank-you, and well done Coconut Bay!!!

  • Stayed: January 2011, traveled as a couple
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1  Thank scarboroughites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2011

Let me preface this review by saying that we follow the Trip Advisor reviews very closely - and did prior to booking at Coconut Bay. We have traveled to Cayo Coco, Bahamas, and Punta Cana before. This was our first trip to St. Lucia.
In terms of the location I loved that it was literally 2 minutes from the airport. It was fantastic. We would see maybe 4 planes a day pass overhead - only on take off - but it was great for the kids! They were all in awe hearing the plane go overhead and looking up.
I thought the beach was great! It's not a typical Caribean Sea beach but is unspoiled, the water is warmer than the pool and you can walk for a few miles. Yes there is seaweed - but it's JUST seaweed!!! The ocean was never too rough that you couldn't swim in it - there are no other hotels near by, no beach vendors, just nice and peaceful.
My biggest complaint about the resort was that it was dirty. The pool was not cleaned every morning, the sand would build up on the bottom. One morning we went down to the pool and there was a half eaten pork chop under my lounge chair....2 nights of the week they do dinner outside around the pool and it wasn't even a morning after one of those dinners, so no idea where that came from. All the tile could use a good scrub or power wash....Our room (on the Splash side) was nice, but dated. Our old 21" tv didn't have colour which was more concerning for our 3 year old. lol.
We were only to have our room cleaned twice during the week. We were in room #301 which is the first room on the 3rd level - the last room the maid cleans. We would come up to the room at 3pm so our son could have a rest before dinner and she'd still be 3 rooms away. I went down to the front desk to ask if she could come before 2:30pm. They said "No problem" ...The next morning she was there at 9:30am, then back to after 4pm the following day.
The food was good - for me probably one of the highlights. We ate all our lunches at the grill or the outdoor barbecue which were both great. The Italian was good, and the buffets were great too. There was a ton of variety and something for everyone.
The staff was good, not overly personable, but nice all the same. The worst staff I found at the front desk. definitely didn't want to go the extra mile to help out....
One of my other major complaints is that this resort is really under staffed. On our second day we went to the pool bar and had to wait at least 1/2 hour for a drink every time we went up. It was a nightmare. They had 2 people working when they should have had 4. Our first buffet breakfast nobody even came around with coffee. We asked twice and still, nobody.
Our son didn't want to go to the kids club, but I heard great things about it! the kids that went got a free t-shirt, hat, water bottle and bag. So worthwhile for your child to go even for 1/2 hour.
It's a good resort for kids because of the zero entry pool, and water slides. Our son loved having cotton candy everyday!!!
We are very laid back, and it really takes quite a bit to bother us. We had a good trip, the island is beautiful, and will definitely return to St. Lucia, but not to Coconut Bay.

  • Stayed: January 2011, traveled with family
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3  Thank Akbrennan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2011

Unbelivable vacation. 8 of us arrived on January 10 after an exhausting 5 minute drive from the airport to be greeted in the lobby with a glass of champagne. All in all, a great trip and kudos to the following staff:
Trevor (Mosquito Man) who kept me bite free all week
Loan and Small J at the adult pool
Stingray at the lobby bar
Lindon and Clinton with Security
Julius and Michael - 2 top rate professionals who arranged our awesome excursions, Land & Sea and private charter with Captain Ricky (2-8 people) who is located in Vieux Fort. Food was excellent all week with good variety - special thanks to Mary (the egg lady)
Theme nights were entertaining and the C&W singer is the best this side of Nashville. All of us agreed that we will be returning next January.
Rock on coconut soldiers!!

  • Stayed: January 2011, traveled as a couple
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1  Thank Rich086
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2011

This hotel is good for both families and couples but don't expect a beautiful beach because it's on the atlantic side so its very windy most of the time and the beach is covered in seaweed. Also it's miles from any of the bigger villages and towns. However, there is loads to do in the hotel, the kidz club is great, the cocktails are awesome and the spa very relaxing although I wouldn't recommend having a massage on the beach as you'll get blown away!
Overall a really good holiday but next time we'll go to the caribbean side of the island.

  • Stayed: January 2011, traveled with family
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1  Thank flossie94England
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coconut Bay Beach Resort & Spa

Address: Beanfield, Vieux Fort, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Vieux Fort Quarter > Vieux Fort
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Vieux Fort
Price Range: $237 - $872 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Coconut Bay Beach Resort & Spa 4.5*
Number of rooms: 250
Official Description (provided by the hotel):
Situated on 85 acres, Coconut Bay Beach Resort & Spa offers two worlds in one prominent oceanfront setting along St. Lucia's exotic south coast. Located closest to the international airport and the island's most exciting attractions, this all-inclusive resort features: 250 air-conditioned rooms, complimentary WIFI, 8 restaurants plus beach grill, 7 bars including swim-up pool bar, 5 pools (including 2 adults only), 1 mile of beach, complete fitness centre, oceanfront spa, the island's largest waterpark, supervised Kidz Klub, paintball, kitesurfing, snorkeling, kayaking, stand-up paddle boarding, daily activities, nightly entertainment and much more! Designed to please all ages, this casually Caribbean, incredibly all-inclusive retreat is perfect for singles, families, couples, weddings or honeymoons. ... more   less 
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Also Known As:
Coconut Bay Resort St Lucia
Coconut St Lucia
St Lucia Coconut Bay Resort
Coconut Bay Resort All Inclusive
Spa Coconut Bay
Resort Coconut Bay
Coconut Bay Beach Resort St Lucia
Coconut Bay Resort Spa St Lucia
Coconut Bay Beach Resort & Spa St. Lucia/Vieux Fort

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