This isn't the most upscale hotel, but it is clean, nicely decorated, well maintained and well suited for kids and families. We had the "family suite", which is basically two adjoining rooms with a connecting door. The beds were comfortable and the shower stall roomy. The staff is very friendly, the food was good, and the kids had a blast in the lazy river and the 2 water slides. The food in the a-la-carte restaurants was excellent (and I'm a foodie). While there are only 3, if we had stayed more than 5 days I'd have had no problem visiting each one a second time. Lots on the menus looked good and deciding what to order was a tough choice. Calabash is a must. Very unique food. The others were more traditional Asian and Italian with a Caribbean flair. The buffet has a good variety at all times (and we never had to wait), and the cajun chicken sandwich at the grille is fantastic. Also, definitely order a "dirty banana" at the bar.
All room balconies face the ocean and there is always a constant breeze rolling in, but it was never too windy. There are some good reefs to snorkel on just right off the beach if you go out far enough (about 2-3 times the breakwall distance). Lots of fish and coral, but slightly rough water sometimes depending on the wind (its on the Atlantic side). There is a snorkel shack right on the beach and they had kayaks as well. There is quite a bit of sea grass and it washes up on the beach regularly, but they do a good job maintaining it. The sand itself was nice and fine.
Very close to the airport (<10 minutes), which is a big plus. Some people in line at the airport were saying they had an hour and a half drive to get to their hotel (probably on the north side of the island). It is about 30-45 minutes to attractions in Soufriere, on a well-paved but winding road. I do have to say I was impressed with the condition of their roads. Complete opposite of Jamaica. I did get a little queasy both times, but that's pretty much what you're looking at traveling anywhere in St. Lucia because of the island's topography.
Another reviewer who went at the same time said that the hotel was full. That surprises me. I had assumed it was half full. We rarely waited in line behind more than a few people for anything --- the bars, the restaurants, the water slides. Other resorts I've been to, all the chairs are gone by 8am. And forget getting one in the shade. Not here. Plenty of chairs everywhere. It did not feel crowded at all --- quite the opposite.
While the waitstaff at the restaurants are on the slower side (one night with a group of six it was about 10 minutes between the first and last plate at the table), I can't think of a single bad attitude from ANY staff member. Even the gardeners wave and say "hi" to you. Bartenders are always singing. Even the grille people sweating up a storm were always courteous and took care of everyone. Everyone is super-friendly. I think this isn't just Coconut Bay, but indicative of St. Lucia. The people are just really warm and open and smiling all the time, waving and honking to each other everywhere you go. All of our tour guides and cab drivers were super-talkative and friendly. Even people hawking stuff when you're around town seem more interested in talking to you than selling to you. Compared to somewhere like Cancun, it is night and day.
We took two excursions, which we booked right in the hotel lobby. One was to see the volcano, which included a mud bath and a very hot hot tub, and a dip in a fresh-water area filled by a water fall (the temperature was like bath water). That also included breathtaking snorkeling at a marine reserve right between the Pitons. Incredible!!! Hundreds of colored fish of all kinds, choral, urchins a foot in diameter. Best snorkeling I've ever done. I stayed out an hour and didn't want to leave. The kids and I also tasted a bunch of cool fruit from a guy selling stuff out of a canoe right on the beach (try the big softball-sized "apricot" - can't remember what it is called).
We also did the whale and dolphin watching catamaran in Soufriere. No whales, but tons of dolphins and flying fish. That was a nice time.
All in all we had a very good time and would definitely recommend Coconut Bay to anyone, and especially St. Lucia in general. It's not like other tourist destinations where you see nothing but wall-to-wall tourists. It's off the beaten path so I think not as crowded (although the St. Lucian's want to change that obviously to increase tourism revenues). A real gem.
- Official Description (provided by the hotel):
- Situated on 85 acres, Coconut Bay Beach Resort & Spa offers two worlds in one prominent oceanfront setting along St. Lucia's exotic south coast. Located closest to the international airport and the island's most exciting attractions, this all-inclusive resort features: 250 air-conditioned rooms, complimentary WIFI, 4 restaurants plus beach grill, 7 bars including swim-up pool bar, 5 pools (including 2 adults only), 1 mile of beach, complete fitness centre, oceanfront spa, the island's largest waterpark, supervised Kidz Klub, paintball, kitesurfing, snorkeling, kayaking, stand-up paddle boarding, daily activities, nightly entertainment and much more! Designed to please all ages, this casually Caribbean, incredibly all-inclusive retreat is perfect for singles, families, couples, weddings or honeymoons. ... more less
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- Also Known As:
- Coconut Bay Resort St Lucia
- Coconut St Lucia
- St Lucia Coconut Bay Resort
- Coconut Bay Resort All Inclusive
- Spa Coconut Bay
- Resort Coconut Bay
- Coconut Bay Beach Resort St Lucia
- Coconut Bay Resort Spa St Lucia
- Coconut Bay Beach Resort & Spa St. Lucia/Vieux Fort