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“Great Family Holiday”

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Coconut Bay Beach Resort & Spa
Ranked #1 of 3 Hotels in Vieux Fort
Chorley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great Family Holiday”
Reviewed April 2, 2013

We travelled to St Lucia in January with out two children (6 and 1) 2 sets a parents and 2 sisters and got married there...the whole experience was perfect and wish we could go back tomorrow!!

Transfer is only 2 mins from the airport which is fab after a long flight!

We all stayed in the splash side - the rooms are a little dated but are clean with comfy beds and we hardly spent any time in it anyway!

Food was brilliant - the best all inclusive food i've ever had. The food was very varied and yummy!! The restaturants were also very good and the food and service in them was excellent. We had most our lunches in the pool bar who would make anything you wanted! We enjoyed every meal. The all inclusive drinks were also brilliant.

My little boy James went to Kids club nearly everyday. He had a brilliant time and the activites were very good and varied. Big thank you to Auntie and all the staff who do a brilliant job. Auntie even sat and threaded all the beads back on his necklace when he broke it!

There were a few comments on here about the beach but i thought the beach was lovely - we went swimming in the sea, walked along it everyday and the children had a fab time there building sandcastles etc - there is some seaweed on it but nothing that spoils it.

We got married there and the staff did everything to make sure we had an amazing day!! Everything about the day was perfect.

I would definatley recommend Coconut Bay for weddings and for familys - i would say it is more of a family holiday and if me and my husband were looking for a romantic / luxurious hotel we would probably stay somewhere else.

Room Tip: All rooms face the sea but the higher the floor the better the view
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  • Stayed January 2013, traveled with family
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5 Thank Nikki2412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Fort McMurray, Canada
Level 5 Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 2, 2013

Staff we encountered were GREAT. Was not busy, no problem with seating for eating or around the pool or on the beach. Food was fine, not a large selection. Grounds were nicely kept. Beach is seaweedy, but they do a great job at keeping it clean. Ocean is limited for swimming for there is alot of seaweed and water is rough, but it did not keep us out. Overall I feel this resort is a 3.5 as the buildings are in need of updating. Nice place to visit if you get for a good price, it is very relaxing if all you want to do is lay around.

  • Stayed March 2013, traveled as a couple
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Helpful?
1 Thank cdimond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
93 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed April 2, 2013

Apart from its location next to the airport I would say DO NOT book this hotel if you are looking for a relaxing Caribbean break or anything other than the equivalent of an all-inclusive motel.

Rooms are extremely basic, the free internet is useless and the food/drinks are, to put it politely, "average". Some of the staff are pleasant but a lot are disinterested and half-ignore you.

The communal area is, however, perfectly comfy and the evening entertainment is fun. There is a variety of places to eat and i'd recommend booking the chinese upstairs (still free, but reservations needed in advance) as its much better than the general dining area.

The hotel does have a rather useful grill-type restaurant open all day for snacks and the staff behind here are the nicest i've come across in this hotel. Unfortunately the choice of things on the menu are very "chips and burgers".

If budget is your prime consideration then i would understand giving it a try, otherwise, dont bother.

  • Stayed February 2013, traveled on business
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Helpful?
4 Thank London235
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Fernando, Trinidad
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 2, 2013

This has been one of the best all-inclusive resorts I've ever been too. Clean rooms, top-notch facilities, pools and bars and location. Best of all, the staff was absolutely wonderful! Apart from the resort being great, the staff was very courteous and helpful in every way possible. There is something for everyone to do at all times. During the day, they organised activities unless you prefer to just relax in the pools all day, and in the night, they provide entertainment for your pleasure. Food was also great and the scenery provided from its location is just remarkable. Would definitely recommend this resort to anyone traveling to St.Lucia and if I'm visiting again, here is exactly where I would go! :-)

  • Stayed May 2012, traveled with family
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Helpful?
3 Thank Pwincess_Jess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
south west london
Level 4 Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed April 2, 2013

We stayed in the Harmony section which is for adults only There was only a miscroscopic swimming pool in this area and the lack of sun umbrelas was a real problem. We think there was only about 8 in total. The main restaurants did not have a segreagted area for adults and in the evenings there was not a quiet bar exclusively for adults. The timings of the entertainment was por and apart fom the disco which was for the younger element there was virtually no live entertainment after 21.30. The beach was on the Atlantic ocean and was not really suitable for swimming, The hotel was generally rather tired and needs an update.Trips from the hotel were very expensive. On the plus side we thought the staff were fantastic and the food was generally a lot better than we anticipated.Only 5 minutes from the airport but any noise was minimal. As adults in their early 50's this holiday was nt ideal for us but we would think anyone with young children it would be perfect. we would not return here again but it was very reasonable value for money.

Room Tip: A lack of sun umbrellas in the harmony section , so if shade is important be prepared
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  • Stayed April 2013, traveled as a couple
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Helpful?
4 Thank jadeandjason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level 5 Contributor
58 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 1, 2013

We just spent a week here and overall had a very good time...I'd rate our whole experience more like a 3.5 with the staff getting a 5(except front desk/reception...they get a 1...confrontational, not helpful and just kinda mean... very unlike the rest of the hotel staff), hotel property a 4 and food a 3. We went with our 2 daughters(age 17 and 14) and really enjoyed the wonderful weather(86/79 everday), the genuine friendliness of the St Lucia people(hotel staffers who stood out- Big Ted, Da Joker, Skeete, Dean at the pool, Kay....too many to name but most everyone was always smiling and very helpful). the warm ocean water, 4 nice sized pools(never an issue to get a chair), walks along the Atlantic Ocean(there is some sea weed but they clean the beach multiple times a day...ocean is a little rough at times but most days kids were playing freely in the water and on the beach), the refreshing breeze, the lazy river and just hanging out playing pool or reading a book in the lobby(since the resort is off by itself, you will have some downtime and we wish we would have brought some cards and/or games to play in the lobby(lobby has free Wi-Fi that is fairly reliable...suggestion to hotel to have a bunch of games available in lobby area and also redo the pool tables and get some new pool sticks and volleyballs). Alot of families with kids under 10 visiting last week and most seemed to be enjoying themselves. My wife and I would not go back to Coconut Bay if it was just the 2 of us(again, resort is remote and very little nite life for adults on the property), but would recommend if you have a family(especially with younger kids) or traveling as a large group with multiple age levels. We stayed on the Harmony side in a newly renovated room that was clean and had a great view... I believe all rooms have a balcony with an ocean and pool view. Food was just ok....plentiful but didn't stand out....they have 3 "specialty restaurants' that you have to make a reservation for but do not cost anymore. Calabash(creole but not very hot and most sauces on the side)was the best one, Silk(chinese)was good and the Italian one was ok(better than the buffet). We rode horses along the beach from a vendor not associated with the hotel(Smallz) as we asked a couple who went on the one the hotel booked and they said the people were not very skilled at riding and they felt a little nervous. $40 for a nice walk on the beach and up a little bluff overlooking the ocean. We also booked a half day snorkel cruise on the Majestic thru the hotel and the boat and crew were great but the transportation back was over 45 minutes late picking us up and it was an hour+ ride back on a very hilly and curvy road. Also went zipling thru Treetop Adventures(we booked that directly) and had an awesome time on their Triple Adventure for $99 with Erika(aka Sunshine....everyone seems to have a fun nickname). Loved the island and the people, would go back to CB as a larger family getaway or with friends who had kids our age...as a couple I'd try one on the other resorts on the island more geared to adults.

Room Tip: ask for a newly renovated room
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  • Stayed March 2013, traveled with family
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Helpful?
4 Thank Savs_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 1, 2013

Don't get me wrong, the resort staff is WONDERFUL and the food is delicious, however, I was expecting much nicer rooms and more of a separation between the adult and kids sides of the resort. My husband and I still had a great time, but were a little disappointed with the resort. It could use an update.

If you want to go on excursions, book them by a company before your trip, the hotel has limited excursions and they are a bit pricier.

Room Tip: All the rooms face the ocean, if you pay extra for the "ocean view" it's just on a hig...
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  • Stayed March 2013, traveled as a couple
    • Value
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Helpful?
2 Thank LCKB323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coconut Bay Beach Resort & Spa

Property: Coconut Bay Beach Resort & Spa
Address: Beanfield, Vieux Fort, St. Lucia
Phone Number:
Location: Caribbean > St. Lucia > Vieux Fort Quarter > Vieux Fort
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Vieux Fort
Price Range (Based on Average Rates): $$$$
Hotel Class:4.5 star — Coconut Bay Beach Resort & Spa 4.5*
Number of rooms: 250
Official Description (provided by the hotel):
Situated on 85 acres, Coconut Bay Beach Resort & Spa offers two worlds in one prominent oceanfront setting along St. Lucia's exotic south coast. Located closest to the international airport and the island's most exciting attractions, this all-inclusive resort features: 250 air-conditioned rooms, complimentary WIFI, 4 restaurants plus beach grill, 7 bars including swim-up pool bar, 5 pools (including 2 adults only), 1 mile of beach, complete fitness centre, oceanfront spa, the island's largest waterpark, supervised Kidz Klub, paintball, kitesurfing, snorkeling, kayaking, stand-up paddle boarding, daily activities, nightly entertainment and much more! Designed to please all ages, this casually Caribbean, incredibly all-inclusive retreat is perfect for singles, families, couples, weddings or honeymoons. ... more   less 
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Also Known As:
Coconut Bay Resort St Lucia
Coconut St Lucia
St Lucia Coconut Bay Resort
Coconut Bay Resort All Inclusive
Spa Coconut Bay
Resort Coconut Bay
Coconut Bay Beach Resort St Lucia
Coconut Bay Resort Spa St Lucia
Coconut Bay Beach Resort & Spa St. Lucia/Vieux Fort

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