I had the best vacation at Coconut Bay Resort. Thanks to your FLOOR staff. The front desk, servers, bartenders, and expecially the entertainment team are AMAZING.
Carlyle- What a great manager and you can tell he enjoys what he does. He seems to be a great team leader and is really focused on guest expierence.
Jason, Ritney, Samantha, Anton are also very fun!
Marcellus- Great Guy!
Jamara- This women is amazing!!!
My only complaint would be that the some of the management team seemed "Dull". I currenlty work in Food and Beverage at a hotel and it was rather disappointing to see a management team walk around the hotel but never really seem to interact with many guests. My family personally made eye contact and walked by managers and I would have to say we never once were asked how are stay was or has been. At one point my mom was standing next to the GM at the coffee station and didn't even get a good morning..... HAVE FUN WITH YOUR TEAM AND VACATIONERS A LITTLE.... I normally would have said something but I wanted to see if this was how it was going to be the entire stay.... this may be just an opinion but it would have been nice to even see the F&B Manager walk around in the dining area to "touch" tables to see how everything was" this may help with all the food complaints the resort seems to have.
The reason I scored your resort at a 5 is because of ALL YOUR FRONT LINE STAFF!!! KUDOS TO THEM!!!
- Official Description (provided by the hotel):
- Situated on 85 acres, Coconut Bay Beach Resort & Spa offers two worlds in one prominent oceanfront setting along St. Lucia's exotic south coast. Located closest to the international airport and the island's most exciting attractions, this all-inclusive resort features: 250 air-conditioned rooms, complimentary WIFI, 4 restaurants plus beach grill, 7 bars including swim-up pool bar, 5 pools (including 2 adults only), 1 mile of beach, complete fitness centre, oceanfront spa, the island's largest waterpark, supervised Kidz Klub, paintball, kitesurfing, snorkeling, kayaking, stand-up paddle boarding, daily activities, nightly entertainment and much more! Designed to please all ages, this casually Caribbean, incredibly all-inclusive retreat is perfect for singles, families, couples, weddings or honeymoons. ... more less
- Reservation Options:
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- Also Known As:
- Coconut Bay Resort St Lucia
- Coconut St Lucia
- St Lucia Coconut Bay Resort
- Coconut Bay Resort All Inclusive
- Spa Coconut Bay
- Resort Coconut Bay
- Coconut Bay Beach Resort St Lucia
- Coconut Bay Resort Spa St Lucia
- Coconut Bay Beach Resort & Spa St. Lucia/Vieux Fort