Stayed here a couple of weeks ago with a Newmarket Scottish Highlands Railways Holiday. Set in a beautiful location but the hotel is a little shabby and could do with a bit of a facelift, although our rooms appeared to have been decorate fairly recently.
The lounge was a mish-mash of furniture - one half comfortable leather chairs and sofas and the other half garden style rattan furnitue which had seen better days.
Most staff were pleasant, although one receptionist wasn't, she rarely had a smile on her face and was quite abrupt and rude to my friend, also to other guests.
The food was always hot but lacked imagination, as someone said "more like school dinners" - rice pudding every night and apple or rhubarb crumble alternate nights (very little fruit), there were other options, also cold options. The chef was also a little heavy handed with the salt in soups and vegetables and sugar in custard etc..
I do not expect 5* service from a 3* hotel but with a little improvement on the decor and menu, also a little more foresight, this could be a lovely hotel.
I know there have to be fire doors but the narrow double doors at the top of the stairs near room 602 are decidely dangerous and waiting for an accident to happen - there is the possibility off falling backward down the stairs as the doors open towards you. The self-closing hinges are very strong and the doors located just 12-15 inches from the top of the stairs, making them difficult to get through.
The hotel obviously relies heavily on coach parties.
Would I stay here again? Maybe if improvements were made.
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- Also Known As:
- Carrbridge Hotel Scotland