Just returned from a 5 day Great Highland Railways break with Diamond Holidays. Long journey
arriving at 6.30 pm in the evening. Our driver Chris was pleasant and helpful and had a good sense of humour! The Hotel is in a lovely position, by a river and the famous Packhorse bridge. There is a Spar a few minutes from the Hotel, very handy for newspapers, refreshments and water to take out every day. A lot of time is spent on the coach before joining the train journey, so advisable to take snacks. We had 7 people on our coach who were staying at another Hotel about 25 miles away, so some of the days we had to pick them up first. It was a pity the whole coach party could not have been accommodated at the Carrbridge Hotel as it was a lot of extra travelling for Chris our driver. When we arrived the Manager of the Hotel came onto the coach to welcome us and we checked in at Reception. Our cases were taken off the coach by Hotel staff and left outside our rooms, which was a nice gesture after a long journey. We were hoping our room was overlooking the surrounding countryside, but what a disappointment when we opened our bedroom door. We had a lovely view of a grey slate tiled roof and could just see the sky. It was a family room, so with a double bed and bunk beds, we did have room to move around. The room was clean and bathroom adequate with thick white towels and 2 sachets of showel gel and 2 of shampoo. This was not replenished during our stay, but luckily we had brought extra with us. By the end of our break we had forgotten about our view from the bedroom window as we would not have been in there long enough to enjoy it as we were out all day, just returning in time for a quick wash and change before our meal! If we had been staying for a leisurely break we would have asked to be moved as the room was quite dark. The meals in the Restaurant were served until 7.30 pm so it was rather a rush to unpack, shower and change for dinner. It would be more relaxing if meal times were extended to 8.30 pm. We found the food to be hot when served, but would have liked more choice for main course, but always found something to eat. Good choice of dessert and also cheese and biscuits and coffee.
Some of the staff were well-trained but unfortunately on one of the nights, we felt we were invisible as were completely ignored until my husband asked if we could order our meals. We realised there were a few coaches staying, but there seemed to be a shortage of staff that evening. The youngsters waiting on were pleasant, but could do with more training e.g. to wait until both people had finished eating their meal before 'grabbing' the empty plates. We had roast beef one evening which we enjoyed, but when I asked for some mustard I had 6 sachets thrown on the table - not quite what one would expect in a hotel! We enjoyed the breakfasts with adequate choices but would have liked some fresh fruit and a faster toaster! We thoroughly enjoyed our 3 train excursions and as a bonus our driver arranged an optional ride on the funicular railway up the Cairngorm mountain - very cold but very enjoyable. Can recommend this Highland Railways break, well-organised and if the Carrbridge hotel were to be re-decorated and some changes made in staff training, it has the potential to be a comfortable hotel in lovely surroundings.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Travelocity, Orbitz, Cheap Tickets and HotelQuickly so you can book your Carrbridge Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Carrbridge Hotel Scotland